Blue Dart Express Complaints & Reviews

Awb -[protected] -I have not received my mail from bluedart and the reason shows incorrect address
.My address is absolutely correct and Blue dart has delivered multiple mails to me in the past to the same address. The last correspondence I received was in April from blue dart at the very same address so I cannot understand why it is showing incorrect address.Please look into the matter as I need the Correspondence asap.

AWB [protected].

Credit card was to be delivered on 29th May. The delivery person did not saying that he could not meet anyone.

I feel it was false since all o[censored]s were here the whole day and there are three bells in the house to contact which if he had done, we would have picked the courier.

Blue dart delivery person perhaps find delivery to individual not .so important. You have a name in big companies but I find that I would avoid.

Please accept the complaint and do the needful as these are not becoming of an organisation with reputation.

Dr. P. Balasundaram
20/39, Nowroji Road, Chetpet Chennai - 600031
Phone:- Mobile [protected]

This is with regards to my credit card consignment [protected]. This was expected to reach me on friday (28 april 2017) but till now it has not reached me.. I called up blue dart customer care around 5 times. They even confirmed that the shipment will be delivered to my office address.. But till now, it has not reached me.

There is no communication from the delivery executive or from the customer care executives.

I am totally pissed off by now. Expecting instant revert before i take this matter to public.

My credit card came to my place with your delivery person (Blue dart), i had shown my addhar card and he took snap of my aadhar card but he is not given the item he took back theat item i dont know which type of delivery person you guys are maintaining.

Was your person try to use my card? Otherwise why he took my aadhar card snap he is not replying my words and he escaped from that place.

Dear Sir,
I have send courior from Hyderabad To Agra. But it is not delivered yet in 96 hour but Blue Drt says it delivers in 48 hours. When I track it on net it is showing that Consignee's address incorrect/Landmark not indicated. I indicated every thing as address, landmark, consignee's contact no. But they are not able to make contact to Consignee. I know there may be few probs. but When delivery person have any doubt then make contact to Consignee. But who cares about it they don't think urgency of it. They do only their job. I did not hope so.

Hi

This is to bring your notice that my credit card is dispatched on 28th April 2017 but i have not received it yet.
The delivery person is very much annoying. Its been 4 days neither I got any call from your side nor I got the credit card.
This is very much excruciating for me
kindly deliver it to me as soon as possible
My AWB no is [protected]

thanks
Rati sareen

Hello
My AWB is [protected] . My delivery office is Saket I have been trying to call the given contact numbers from morning 11 AM but every time it is telling busy.
This is very frustrating the person who came to deliver also did not communicate properly and now i can not reach to office as well. Kindly call me on my given number as soon as possible.

Regards
Ishan Roy
[protected]

Pan card not deliverd
Dear sir/ ma'am
Courier no : [protected]

I have apply for pan card, it has been dispatched from respective office through blue dart and i have track same on the website of blue dirt, my pan card not delivered yet. I tried to contact local delivery office the number show on the website of blue dirt, but they returned the pan without being tried for delivery & neither have contacted on my registered number on parcel.

Good morning dear,

I am Pravesh Nautiyal from lg electronic India pvt ltd ghaziabad. I get misbehave n abuses kind of language from ur employee. Company employee name is Yogesh Raghav from RDC ghaziabad.. Today is labor day. My office is close. I go receive courier by self.. My office just near RDC bluedart office. He did not give my couier.. I have my personal I'd. He did not give my courier. I get poor, misbehave & abuse kind of language... Please take action for him... He is negative for company.

Regards
Pravesh Nautiyal
Lg sales team
Ph no [protected]
courier number
[protected]

This is with reference to blue dart shipment no : [protected]. This parcel has my credit card which has been sent from hdfc. Since 19th april, blue dart has been sending me messages that they tried to deliver my shipment, however since i was not available, they could not deliver. However i would like to highlight that this is total nonsense since no one came to deliver. I called up blue dart customer care three times and requested them to deliver on the specified date at the specified time, however no one responded or came to deliver. All they do is take down the complaint and do nothing to resolve it. This is the worst courier company i know if. Companies smaller than blue dart are more efficient and serve better. They also offer better customer service than blue dart,

Track number-[protected]
I inform to seniors of bluedart express your customer care staff communicate very badly with customers on phone not provide the proper information one south indian lady spoken very badly this is very ridiculous and from last 4 days your field officers unable to deliver my parcel due to the short address of mine just because of banks error but address is traceable . for all such kind of bad services i face the problemm so I request to seniors of bluedart kindly look through the matter . and please don't send the parcel I don't needed because i am going to cancel the request .

The person who supposed to be delivered vide Ref.No.EV[protected] on 29th April, 2017 telephoned me at about 3.20 am when I was busy in a urgent meeting. I told him pl. come at 4.00 pm. When I contacted him in his Mob-No.[protected], he used rough language and I feel as if I am working under him. Pl.take immediate action for delivery of my above Ref.courior

On 28.04.2017 i received a call from [protected] and confirming my availability at 4-5pm for delivery against AWB#[protected]. I received a call at around 6:05pm. The person refused to deliver the consignment at 10th floor (my office address) citing probable delay in lift. He insisted me to collect the consignment from ground floor of my office building. When I reached his suggested spot for consignment collection, i found the man hal already left and disconnected calls that i made on the same phone number.
Later i discovered that he has indicated my non-availability as a reason for non-delivery of the said consignment.

I request Blue Dart authority to strictly instruct delivery personnel to reach the prescribed address for consignment delivery.

Hello,
I was expected a courier from blue dart with awb number # [protected] but the guy called Mr. Babu with the contact number - [protected] was not ready to wait for 5 minutes for me to come and pickup the courier. he said that - go and complain i will not wait. kindly take action against this guy.

I had 2 couriers sent from Axis Bank Hyderabad to my residence address in Bangalore. I was expecting it to be delivered in a weeks time. After waiting for 2 weeks I called Axis and checked. They gave me tracking no and found that the courier has been returned due to unable to find address. However I did not received any calls from the courier guys to verify address. When I tracked the couriers (No - [protected] / [protected]), I found they have been returned to Axis Bank Hyderabad with reasons stating as "Consignee'S Address Unlocatable/Landmark Needed". This is utter irresponsible on behalf of Blue Dart agents as the documents expected were very important to be submitted to bank here in bangalore. When complained over phone the agents have the audacity to say that 'you can go and complain against us'. Such irresponsible and nonsense behaviour is unacceptable from Blue Dart and its agents. One of my friend also faced same issue and the agents dared him to complain. The agents name is babu and his mobile no is [protected]). Please do something to ensure this doesn't happen again as Blue Darts as a courier & logistics company is at stake.

Sir,

Our material was booked on 22nd April 2017, but till now we have not received the item. When checking with your office at Thrissur Kerala, they are unable to give us a delivery time.

I would like to know why it is taking so much of time. Our work is held up because of your unwanted delay. Please speed up the process and deliver materials asap.

Thanks Madhu

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Trichur Warehouse Shipment Arrived 29-Apr-2017 09:45
Trichur Warehouse Paper Work Inscan 29-Apr-2017 09:45
Cochin Warehouse Network Issues, Will Impact Delivery 28-Apr-2017 04:17
Cochin Warehouse Delivery Delayed 27-Apr-2017 19:00
Cochin Warehouse Shipment Arrived 24-Apr-2017 08:54
Cochin Warehouse Paper Work Inscan 24-Apr-2017 08:22
Guindy Warehouse Tra Shipment Further Connected 23-Apr-2017 08:15
Guindy Warehouse Tra Shipment Arrived 22-Apr-2017 21:07

Dear sir,
I am monika sharma from govindpuram ghaziabad, this mail is regarding for miss behave & not delivered the my product (Product no. Awb[protected]) from blue dart side.
Today i have received a call from blue dart he talk to me that govindpuram is not our service area and if you want your product than you can collect from blue dart raj nagar branch with a id proof otherwise we will return back your product.
In evening i visited at their office rajnagar, then they asked for a undertaking and an authority letter. When i said that i dont have that letter then he asked me for 100rs bribe.

They do not deliver the package to my location so i went to their office so they were talking rudely and said come after 2 hours and after when i came they said we cannot give it today. I told them that i will be out of town tomorrow but they did not gave me the package. I am very disappointed with the service and after paying the big cost of product, we are not able to get it. This is very bad.

I have a highly strong complaint regarding delivery of an item from the delivery courier office of Bluedart Express, Dhemaji Branch, Assam. In this case, the item(order no [protected] from Mi India) to be delivered to the distinguished personal has not been delivered in due time and when the consumer went down to the shipment office, he found that the courier package was already opened and the authorized product was missing from the package. This is very shameful act committed by the Blue Dart official of this respective branch. So as a consumer i have the right to file a strong complaint regarding this matter and i request the higher officials to take necessary actions as soon as possible please.

Dear Sir, I should say the point of communication is completely unsatisfactory. Today is the 3rd day and I am yet to receive my shipment. Blue Dart expects a customer to sit by his phone waiting for the delivery guy to call. If I am unable to answer the delivery guy on time then I have to call the customer service which is really not helping. If I call your delivery guy it asks me to call customer service. Its like a Merry go round with no results. I understand you guys are a ISO Certified company. Please improve your communication errors.

Unsatisfied customer.