Blue Dart Express Complaints & Reviews

Iam Naresh
My order number is CIN876967
Order Date: 23.03.2017
Delivery date: 27.03.2017
Product Name: London looks men's 5 Cotton casual slim-fit solid shirts
Size: M
Total amount:999+100(shipping)

Return reason: Product(shirt) is totally different in design and colour.
Shirts are very bad colours and quality.
So i was return the product and
I want refund my money....

My waybill no : [protected] & reference no :[protected] shipment was reached to bluedart by 24th from chennai card processing center. And on 25th march 2017 i was supposed to recieve the shipment. I was eagerly waiting for the shipment that i will be recieving by 5pm. But as usual i dint recive my shipment. And by 7 pm i was checking the shipment status, i was shocked to see that it was marked as recieved thats too in my name dhavl.
But i havent recieved any shipmnet from the courier person nor i got any call.
Bluedart has cheated and seems they might have tampered my shipment and used my icici card.

I have to fight for the same at redressal forum.

Very shocking and stagnant service i have ever experienced.
This is third time i am experiencing this kind of issue from this low grade company

Dhaval patel

Pl refer Consignment Way Bill Number [protected] . Status for non delivery of Consignment was mentioned as " Consignee Not Available" -This is False as I & my family members were very much at Home. You can try my alternative contact No- [protected] or [protected] or [protected] to contact me- Dileep Vaidya

Dear Sir/Madam,
Kindly tell me when I will receive my documents of above mentioned waybill no???
Pease let me know...

Regards
Pratik Gindodiya
Mob [protected]

I am a standard chartered employee and received a call from yr delivery boy for my shipment on 21 march i received a call from the delivery boy, for handover the shipment, but due to some family problem i was in hospital and asked the delivery boy to ship my courrier at my house in spite of office, on 22 march,
For that time i am folllowinv my shipment, and in online data it is showing house locked, where as i am available full day at my home,
And i am trying to contact the delivery boy but he is not picking my phone, yesterday i call the delivery boy about shipment, he told me that the delivery boy is left for shipment you will received soon,
I did not get any call,
And in online tracking system it is showing house locked,
My house is at ground floor,
Easily to find and traceable,

Please take strict action or i will complain to the higher authority and other department related to this,

Still i am trying the delivery guy no but he is not responding,

Regards
Vikas modi
[protected]

My waybill number is [protected]. My consignment was supposed to reach on 24th of march 2017, but the delivery boy called me and saying that my address is wrong. I am staying in that address from past 10 years. I get all my consignments on this address only. On tracking the consignment, it shows address unlocatable.
Delivery boy used abusive and non-tolerable language. I need an action immediately against him.
I request all the shippers to not tie up with blue-dart.
Delivery boy mobile number: [protected]

Dear Team
Mu courier bill no-[protected] should be delivered yesterday only at my home address, but it gone to my official add, I've called to cust care and they have been confirmed me that it will be delivered to my home address today.
But now I've got the info that it will be done by tomorrow.
What kind of service u r providing.

Very disappointed by blue dart.

Regards
Neeraj Vishwakarma
[protected]

The AWBill # is [protected] and it has reached Kolkata Rajarhat Service Center on 16th March 2017. My address is absolutely traceable and I am receiving all the courier here but BlueDart is mentioning that they are not able to track the address which is not true.

The guy called me and said that he will deliver the courier on 23rd but he did not turned up. The servise of Blue Dart is horrible. Can you guys deliver the courier to me ASAP.

Order details:

Order id: con 862897
Order date: march 17, 2017
Date of delivary: march 20, 2017
Product name: combo of 10 cotton landan shirts
Ize:m
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Shirts) is totally different in design from the show in image of your site. A al
Hirt are not match.
I also did not receive any separate invoice.

Blue dart courier gaya (Bihar) contacted me for address guideline. He called me near from my home about 100 meter distance, i have given exact address to deliver document but he said i will not deliver in your area and start arguments and return back.

Lastly he said come to my office then i will give you.

Courier person contact no. - [protected]

Worst service ever...
I came to know that I have a delivery coming up today on 23.03.2017 at 12.30pm, so inspite of medical urgency I managed to remain home to receive this delivery from bluedart. But what a reckless and casual approach from third rated 'bluedart', I was amazed that till 3.00pm also no delivery is made, I tracked it through the link but to my surprise it was already mistake on the AWB updating that 'Consignee not available'.
I immediately called on [protected] helpline, but only a casual sorry was delivered and I have to stay back again at home till 5.30pm to receive this delivery. They don't show even the gesture that we will arrange a delivery again and immediately. Inspite of no mistake from my side I urged and pleaded to reschedule delivery today itself.
It's better bluedart you run a local courier service instead of claiming itself to be a professional courier company.
How do we trust that the contents of the cover are safeguarded and not duplicated.

I got the parcel already a day late and when my colleague told him that i am coming with my id in 2 minutes i arrived in 4 minutes to be precise.in the meantime he was about to leave by giving a sorry card, when i asked he said i waited for 3 minutes more and i have to deliver 250 letters more. I cant wait for every customer for 2 minutes.

My awb was [protected]. You can track the delivery guy i guess. These people let you down blue dart. I am thinking that indian post people are friendly and its a huge comment when someone is saying government body is better than private company.

Hello,

Consignment with AWB [protected] was booked from Jodhpur to Pune via BlueDart on 20th March 2017. We are asked to pay Rs 450 in the name of fast delivery as we were promised that delivery would be made by 5pm, 22nd March in any condition.

It is 3pm now @ 23rd March 2017 and there are no signs of delivery whatsoever. I spoke with customer care multiple times and they assured that delivery will happen on priority but more or less they all have misguided me.

I was supposed to submit the documents today somewhere and the deadline has now crossed . What is the use now of courier.

Is BlueDart just a brand and nothin else. I tried reaching Viman Nagar office via there landline but they do not recieve calls. I have tried to reach them more than 100 times now.

What kind of professionalism is this. Is this how the customers are treated.

If BlueDart can deliver the conignment today I will be the most happiest person on this earth today.

Thanks and Regards,
Lovy Tandon

Fraud persons they showing that no such a person in consignment status but am in home again asked other couriers delivering they saying no such a person worst and waste fellows delivery persons

My Way bill no: [protected]
I need to get courier from HDFC Bank through blue dart. i received a phone call from [protected] at 4:04Pm dated 21/3/2017 informing that i have a latter, are you in home? i said my wife will be home so please delivered. but he did not come to my home. and also he did not ring to me ( because i did not get any call). From yesterday i called the customer care no ( [protected]) and they promised the latter will be delivery today but still now i did not get any latter. Today a phone call came from this no: [protected] and said that your address is not their, i so confused its my own house. Its very poor service.

So please please please do something

Regards Partha Sarthi Ghosh

Contact no:[protected]

I mention the status of curer below:

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Kom Service Centre Undelivered Shipment Held At Location 23-Mar-2017 11:32
Kom Service Centre C'Nee Shifted From The Given Address 22-Mar-2017 15:00
Kom Service Centre C'Nee Shifted From The Given Address 22-Mar-2017 11:38
Kom Service Centre Shipment Out For Delivery 22-Mar-2017 11:36
Kom Service Centre Undelivered Shipment Held At Location 22-Mar-2017 10:28

Hello there,

Before I proceed I would like to mention Waybill No. first for which I'm facing an issues and reason of that is your BlueDart team.

Waybill No.: [protected]

Today around 12 pm, company's courier boy tried to attempt delivery at my given address for this consignment and I was not available on my given address due to my office work. So, I asked courier boy to hand over my consignment to my cousin, but as per your policy It was not possible So, I suggested him another option that try to attempt delivery in evening.

Now, It's obvious that during office hours, I'll be not available at my given address and It's normal - nobody will be available. So, I went with some other options which are given below:

(1.) I asked him to attempt delivery in evening.

(2.) I informed him that personally I'll pickup courier in evening from your BlueDart office.

After giving these many options (which are really possible to follow), But again he denied totally and became rude and were talking in the way which was not expected in any way from BlueDart officials.

Courier boy also informed me that, now on wards he's not going to attempt second delivery for my consignment. This is seriously was not expected and also not accepted from this big corporate company.

I want to draw your attention regarding this issue and want you to do the needful in this case.

I'll be available tomorrow at my given address though I have taken off from my office just because of this type of services which I experienced from Blue Dart.

The same thing i discussed on phone call with your customer support executive (on this number:[protected], but the lady was also not co-operative and did not help/respond me well regarding this issue and was not able to fix my issue. I also suggested her to let me allow to pickup consignment from your authorized BlueDart office, but She became so much rude that I did not go further regarding this issue with her.

Thanks! Hoping for best support in future. Awaiting for your reply!

I need to get courier from HSBC bank through blue dart. They did not come to my home still said that promises is closed. Today they are delivering to other address without any intimation to me. Really very bad service by BlueDart.

Please find attached tracking details for reference. they have attempted on 22 Mar 2017, but i did not get any call. Today without intimation bluedart redirected information to office address.

this is very very very bad service.

[protected] - I have not received Card:

I suppose to get Baja EMi card in the month of August, but till now i ahve nnot received card, when i spoke wiht Bajaj team, they cofnirmed it they handover to Bluedart in the month of Auugust.

but one dya i had received call from someone else and asked for addtess to handover the card, but till i did not get it.

Iam getting dought whether Bluedart couruer guys using card, please confirm me at the earliest, . otherwise iam going to take it to concerned department

Blue dart courier
Waybill no : [protected] reference no : [protected]

I received call from [protected] on 20.3.17 informing that i have one letter and door is in locked condition. I requested to bring on 21.3.17 as i am out of station. But on 21.3.17 i received message that land mark is required. I informed the same to customer care number. But consignment is returned on 21.3.17. Why?
1. When your staff informed that door is in locked condition, what is the need of land mark next day.
2. Ok. I furnished the land mark. Why the attending staff did not contact me over phone about location on 21.03.17
3. So it is clear that the phone no [protected] man is the laziest person. He wantonly asked land mark. But with out coming to the house he simply returned the same. I am in possession all recorded evident. If no action, legally face the consequences
4. Before returning why your staff did not contact me over phone. Why legal action should not be taken for causing mental agony and loss by returning the consignment
5. The number [protected] is useless. The operator would never attend the call. On getting single ring, he would cut the connection. After that only engaged tone would be heard.
6. These two staff will bring only damage your business in madurai. You can check by ringing to that number and track the delivery man.
7. When your staff is not working sincerely why you are dealing with public documents and spoiling the work of public.
8. Reply immediately. I am having all recorded evidences in this regard.

I am an officer in BSF and working at Nagaur Rajasthan. my native place is VPO Mahawati, teh Samalkha, Distt. Panipat Haryana. I have a parcel of PAN card (which is a very important & secrete document and it can damage my bank account or a great loss for me if get a wrong person ) from your courier for my native place. But the person (Mahesh from samalkha) who is a employee of your service center is not responding well. When I said (almost it was a request) him to deliver the parcel to my native place or at my present address. He refuse to do so. Although it is just 07 kms from Samalkha. His language was very rough. His words were "Do what you can I am not going to deliver the courier at your place". Please inform me about the action you have taken.