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Blue Dart Express Complaints & Reviews

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Updated: Jul 23, 2026
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Blue Dart Express reviews & complaints page 418

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M
Mustaque Hussain
from Siliguri, West Bengal
Mar 19, 2017
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Address: Barpeta, Assam, 781316
Website: www.bluedart.com

Reference no. (for tracking): s[protected]
Way bill no. [protected]
Item bought from flipkart.com. delivery was taken by blue dart.
Item was delivered up to my town, howly (assam). then i was told i will have to come and get it. call ws made from the no. [protected]. i objected saying delivery is always made to the address. but he said it was not the case here. people come and get their items. i tried to call the toll free number of blue dart company[protected]. they charged me for the call and still i couldn't speak with their customer executive. since it was important i had to oblige. but if they can't deliver at doorstep they should at least have the decency to provide that information before order placement.
Blue Dart Express customer support has been notified about the posted complaint.
Mar 15, 2017
Jai Shukla's response
Contact number [protected]
Name jaideep shukla
My credit card of sbi AWB No. [protected] the courier guy came yesterday to my office i was sick and i told him to come today as well my manager will take card he has my id proof and all and i called him today 7 times he did not responded call and message arrogant behaviour.
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    A
    Amit Salve
    from Nagpur, Maharashtra
    Mar 19, 2017
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    Address: Ahmednagar, Maharashtra, 413709
    Website: www.bluedart.com

    Since 22 days Im waiting for my order. Calling Blue dart office since last 10 days only getting one reply that is u will get your order by today.
    Also mailed to the company only got a simple reply after thar nobody cared for my order.
    Blue dart should be banned completely in India.
    They are the worst because my order contains my important documents related to exam.
    AWB No: [protected]

    Blud dart shame on you and your employees.
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Shankar .Atkare
      from Aurangabad, Maharashtra
      Mar 18, 2017
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      Address: 411019

      [protected]-- Not delivered.
      On link it is showing address incomplete.
      But
      1) we did not understood how Blue dart sent me message on my mobile for tracking why you did not used technology.
      2) No one has tried to visit for delivery, Are your executive comes via plane to delivery since they can't find address.
      3) Your call center executive need training for how speak with Customer.

      So I will say very POOR service.
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        Rahulkashyap01
        from Mumbai, Maharashtra
        Mar 18, 2017
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        Address: Mohali, Punjab, 160014
        Website: bluedart.com

        There is a message for me that my assignment will be delivered by today but in evening they have updated consignee is not available and but how's that possible when I am fulltime available at home such a false guys sitting and working with this firm I am just feed up with these guys as two times they did the same thing. Without checking they just updated anything they want
        Blue Dart Express customer support has been notified about the posted complaint.
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          P
          Pratik Gìndodìya
          from Amritsar, Punjab
          Mar 17, 2017
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          Address: Aurangabad, Maharashtra, 431001
          Website: HDFC BANK

          Dear Sir/Madam,

          I am not able to get my docket from last 10 days, your delivery boy tell me that come to there place & collect the document. I am so far from their
          I told him that please give that document to my mother at my home.
          Please let me know when I will get my documents from your side...??

          Regards
          Pratik Gindodiya
          Mob- [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Anoop..
            from Varanasi, Uttar Pradesh
            Mar 17, 2017
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            Address: 275101
            Website: Bluedart

            I have ordered some product from Amazon and they send my shipment through Blue Dart . Today I got a call from Blue Dart office mau and they ask me to come to their office to receive the item . My address is 3 to 4 km from Blue Dart office but they told me that they can't deliver my shipment to my address.They talk arrogantly and ask me if I pay Rs.50.00 per item then they will deliver the item to my address otherwise they will return my Shipment.My Shipments are prepaid.
            My shipment tracking number is [protected] and [protected].
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              akefa arshi
              from Bengaluru, Karnataka
              Mar 17, 2017
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              Address: Tumkur, Karnataka, 572101
              Website: U C browser

              My PAN card not sumiteded to my address their was not any reason to submit my address was perfect and my mobile number also has mentioned but the delivery boy has not came to my address so please give better service my address is 5th main road p h colony tumkur 572101
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                P
                Prasun Sinha Roy
                from Indore, Madhya Pradesh
                Mar 17, 2017
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                Address: Indore, Madhya Pradesh, 452010
                Website: www.bluedart.com

                My awb number is [protected], the courier was suppose to be delivered on 15th march, whereas its yet not delivered and the status is unable to locate landmark, what for you guys are taking the contact number if you can call us?? I tried calling the office number[protected] for more then 10 times but no one picked up the call. Today i walked up to the bluedart office in vijay nagar, indore, the office was open however they denied support, stating that the office is closed due to rang panchami and i have to wait till tomorrow or monday. Is it the customer service you guys are providing??? This is the 2nd instance that happened with me, every time i had to walk up to the office to collect it. Horrible service!!!
                Blue Dart Express customer support has been notified about the posted complaint.
                It is a very bad condition and it is very bakvas. Mera man to es ko Marne ka Karaya h
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                  A
                  Anil K Karamchandani
                  from Lucknow, Uttar Pradesh
                  Mar 16, 2017
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                  Address: Ajmer, Rajasthan

                  Sir,
                  Hdfc bank despatched credit card through your blue dart from chenni on 14.03.2017 vide AWB no [protected] & inform me it will be reached by 3 working days .Today on gong through blue dart tracking status i found that due to land mark it's undelivered. i m sorry to write here that before undelivered they hv not to call me on registered mobile no i.e..the efforts was not positive for the same.
                  Hope for positive reply
                  Yours sincerely
                  Anil Karamchandani
                  Ajmer
                  Mob no [protected]
                  Email id anil.[protected]@gmail.com
                  Blue Dart Express customer support has been notified about the posted complaint.
                  i missed my awb no. how can knowing my courier sir iam hyderabad my mobile no. [protected] [protected] please salve me
                  I got my awb no ([protected]) but it's show record not found. How it possible it's awb no is generated by blue dart right!... And when i call your costumer support she say that is not handover to blue dart it's still in bank. How this possible that without registration how will get the vide no.. call me [protected]
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                    V
                    venkat11111
                    from Ahmedabad, Gujarat
                    Mar 16, 2017
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                    Address: Ahmedabad, Gujarat, 380059

                    Hi

                    My wab number is:[protected]

                    The above-mentioned item was not delivered to my address any of the time b/w 9-march-2016 to 15-march-2016. On 9th march, it was reached to bluedart, ahmedabad hub and after that, the item was there for '7' days at ahmedabad hub. Even they didn't contact me before it was returned back to shipper's.

                    I don't understand that if you are not able to deliver/ship to the particular address, why are you accepting the parcels at the time of booking.

                    Please take action asap.

                    Thanks
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Mar 16, 2017
                    Updated by venkat11111
                    typo in the date

                    9th March 2017 to 15th March 2017.
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                      G
                      gamewat
                      from Bhopal, Madhya Pradesh
                      Mar 16, 2017
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                      Address: Bhopal, Madhya Pradesh, 462042
                      Website: www.bluedart.com

                      Respected Sir, I am Rahul Kewat from Bhopal, MP. I purchased a product from ebay.in on dt.28/01/17 item no.is[protected] &eBay Paisapayid is[protected] from seller named flowerwase product name is HuaweiE5573 Airtel4GWiFiModem. My userid on ebay.in is [protected]@gmail.com. The seller shipped the item through Bluedart track. no.[protected] and they delivered it on 05/02/17 to unknown person named Mamta on f.no.381 p.no.201 living in my apartment. But when i go to my apartment there is nobody named Mamta, when i contacted the bluetart office they only said we will help to find the product but they do nothing till date & also they said compliant the ebay.in when i go to eBay.in eBay's guarantee claim is open within 7 days of delivering product. But i have more than 7 days so iam not able to open a claim. my mistake is I don’t know the time & date when my product is delivered because of network problem. I need a help from consumer forum so please do needful & replace or refund my product.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      till 6 days not yet received
                      till 6 days not yet received
                      Got no reply from the courier
                      Dear gamewat,

                      We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                      Regards,
                      Team eBay
                      gamewat's [Complaint's author] reply, Mar 25, 2017
                      I already contacted eBay they said you need to contact the seller we can't do anything because the guarantee claim timeline is expired and same as seller told me. what i"ll do
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                        S
                        Sumit Nagvani
                        from Haldwani, Uttarakhand
                        Mar 16, 2017
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                        Address: Agra, Uttar Pradesh, 0562

                        I was there so long time but nobody was there to give a response
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                          J
                          Jayanta99099
                          from Mumbai, Maharashtra
                          Mar 15, 2017
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                          Address: Gurgaon, Haryana, 122002
                          Website: www.bluedart.com

                          Hi,

                          My Waybill No: [protected], Reference No: 2354RID090317S04533

                          It's not delivered at my address still(Guagaon, Sec-53). Yesterday's status was "C'Nee Shifted From The Given Address at 10:18 AM 14-Mar-2017" and Today its undelivered shipment held at location!!!
                          I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back, but unnecessarily put the status as undelivered shipment held at location without any intimation. Please take action ASAP.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            J
                            Jithin G Jagadasan
                            from Bidar, Karnataka
                            Mar 14, 2017
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                            Address: Ernakulam, Kerala, 682026

                            Hello,

                            Please be informed that i have not received the draft in which the sbi cards sent to me on 8th of march 2017 with reff #[protected]. I have revived the call from your office regarding the courier on 11th of this month. Now it been four days.
                            Kindly put your attention because have value loss for each days delay.

                            Regards,

                            Jithin g j
                            [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              A
                              ao.sangli
                              from Mumbai, Maharashtra
                              Mar 14, 2017
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                              Address: Sangli, Maharashtra, 416416

                              Dear sir, at so may times it was found that the management at blur dart sangli do not deliver our parcels at school address:the principal, takshila school, south of shree datta mandir, 100 ft road, sangli - 416 416. The management even delay the information for receipt of parcels at their office. If it is not covering area, should not be accepted at booking only.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                sunil kumar khanna
                                from Delhi, Delhi
                                Mar 14, 2017
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                                Address: Faridabad, Haryana, 121008

                                No body phone pick up for this no [protected]
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                                  A
                                  AMAR PRAKASH MOHANTY
                                  from Delhi, Delhi
                                  Mar 14, 2017
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                                  Address: New Delhi, Delhi, 110018

                                  On 9th of March 2017 my employer had sent my laptop with accessories including my sun glass in my laptop bag from meera road mumbai by blue dart courier in domestic priority to new delhi on 10th my nephew received that bcz I was not in delhi the bag was packed with thermocouple at same place after checked them . on 12th night I opened the bag and found that my laptop Lcd has broken and corner side of the laptop is broken . Due to this I m unable to do work on this laptop. Imidiate you I tried to contact but phone not connecting.
                                  Requesting you kindly clear this matter and inform me otherwise I ll take legal action against blue dart

                                  Regards
                                  Amar prakash mohanty
                                  Monday [protected]
                                  Courier despatch number [protected]
                                  Envirotech mail [protected]@yahoo.co.in
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    kavin kavi
                                    from Chennai, Tamil Nadu
                                    Mar 13, 2017
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                                    Address: Chennai, Tamil Nadu, 6000046

                                    I asked delivery person to come delivery by 3.30 pm but for nameshake hr came by 12.00noon and did the same on second day and now my parcel returning.. Very worst delivery made by delivery person
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                                      S
                                      Sharath Kulal
                                      from Sandur, Karnataka
                                      Mar 13, 2017
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                                      Address: 560100

                                      Pls delivery my courier today
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                                        S
                                        suresh2668
                                        from Hyderabad, Telangana
                                        Mar 12, 2017
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                                        Address: 500029

                                        Credit card is delivering to Bangalore.(wrong address):
                                        H.no 1-2-193 domallguda, ashok nagar
                                        Bangalore.

                                        Can you please ship the credit card to below mention address (correct address) in hyderabad

                                        H.no 1-2-193, domallguda, ashok nagar, near Gouda hostel, Hyderabad
                                        Pincode -500029

                                        My awb number:[protected]

                                        Thank you ..
                                        Suresh Mailavarapu
                                        Blue Dart Express customer support has been notified about the posted complaint.
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