Blue Dart Express Complaints & Reviews

My pan card is not delivered in my address after 9 days of dispatched from blue dart express noida
please registered my complain
my address is - Dhanpal Bharat gas Parthala khanjarpur sector-122 noida
near by cng pump sector-122 noida contact no. [protected]
dispatched date 12/12/2016
Pan Card Acknowledge No.- [protected]
Name- Ayyub Ali
Blue Dart Airway no.- [protected]
Thank You

My courier is arrive last 5-7 days ago at Jaipur Blue Dart Office, Jaipur, and courier expected delhivery date is 25/12/2016. but not delhivered on my address. Why???????????????
I will call at office No.[protected] on 20/12/2016 and answered we will delhivered tomarrow at your address.

My courier vide airway bill no. [protected].

Loosey Blue Dart.

My order from paytm shipping to be done at my address which I provided on site.It came for delivery on 24/12/16 as I was tracking on your website, but in the evening status was updated that prohibited area restricted entry for delivery, but nothing like that with the address I provided.
And also I was not contacted on my mobile at the time of delivery.
So your delivery boy didn't try to delivered he updated a false status.
For your reference details are as below:-
Waybill no. [protected]
Ref. No. [protected]

Shipment NUMBER [protected] was received on 21 Dec 2016 at Hadapsur Centre. Delivery was not attempted because the address Col RN Verma was 'assumed' to be in a restricted military area. However no attempt was made by the Hadapsur Centre to either speak to me or attempt delivery. on repeated requests to the toll free number assurances of delivery were made for yesterday and again today. Despite five requests made today delivery was not done.The delayed delivery of the said shipment is causing me not just financial loss but also mental harassment in addition to waste of time while waiting for delivery at home.

Hello sir
My shipment of awb no. Is [protected]
My father is riceved a product i am not their that time and your service man
Says my father
I am not waiting so long when i rech their in 5 mits with a call
He says u have first prepare a document
How rude!
Can u see a document so plz show of in massage
Prepare for document
I am very disappointed that language

Hello sir My consignment no. [protected] is delayed. This is the second time i am facing this problem. My shipment is hold in yamunanagar from last two days. What is the reason behind this. I have contacted the bluedart person in yamunanagar but still i did not recieve my consignment. Please resolve this matter immediately.
Thanks & Regards
Rahul Kumar
Mob. [protected]

I sent following mail to Blue Dart customer care.

HI,

AWB No. : [protected].

Thru online (Blue Dart Website), Before delivering this assignment I requested to contact me @[protected] as this delivery has to be given only to my hand. I am not available @my house address during office hours.

First, at 11:23A.M 23rd.Dec2016, I received a mail from [protected]@bluedart.com stating consignment not reached Kolkata (despatched from Delhi on 22nd.Dec2016). But within 2-3hour blue dart delivery person, without calling me, went to my home to deliver this. I was not there at home.

Blue dart has well defined system for tracking etc but Blue dart didn't listen to the customer what requested for thru online tracking system.

Before delivering, no one called me.
Moreover delivery person should rang the calling bell of my house couple of times & wait someone to come from inside the house. Without doing this he just quietly wrote "Miss you" slip & pushed off hurriedly. Why so hurry?

IS BLUE DART HURRY NOT TO DELIVER THE CONSIGNMENT RATHER TO RETURN IT.

This is not the first time it happened.

Please ensure Kolkata-Jadavpur office's delivery person to call me tomorrow(24th.Dec) for timing of my availability @my home and deliver it tomorrow.

Otherwise, if not delivered it properly to me, I am compelled to escalate it to higher authority.

Thanks,
Prodosh Dutta
[protected]
Mail ID: [protected]@gmail.com

Very irresponsible of the courier team, last time i ordered a package, it was delivered without any problem by blue dart but this time the status is "consignee's address unlocatable/landmark needed" and the worst part is i was waiting for them all day at home and i did'nt even received a call to clarify my location.

Awb number : [protected]

Hi my name is Deepmala Roy and i have a confidential parcel with Blue dart, with tracking no [protected], The guy came at morning 10.00 AM and went back after that i have been trying to reach them through email and only once i got a response but parcel till not received . Then somehow i got to speak to customer service i told them that my shift starts after 6.00 PM so please deliver at 6.00 PM he said yes but didn't turn up . i thought i will go and pick up the parcel from the office and the phone no i got is [protected], somebody every time picking up the call and disconnecting . This is really frustrating because i needed that parcel in urgency .
Please call me at [protected] .
I really don't know if Blue dart is so effective to solve problems at one go if yes then please ask someone to call me and deliver it to me at the earliest .

I send a parcel through blue dart. It was just 10 Km from blue dart office.i gve them correct postal address and gave my number to contact. They didnt contact me for last 3 Days until i contact them.today is the second day i contact them. They still not delivered the parcel. Now i want to cancel my order and want my payment back. I was tottally disappointed with your service

My Courier ( [protected]) is lying undelivered in the Blue Dart office at GMS Road, Dehradun for the last 3 days. It shows the same status when checked online. No one picks up the phone when you call. My house is barely 4 km away and still this unprofessional & lackadaisical response. You are charging for these services, so you better deliver. Please have my courier delivered immediately.

Am complaiting about my debit card my debit card is to dispatched on 8/12/2016 bt it s nt delivered til date so plz send me qukly my debit card I required that so send soon

Dear sir,
I am very much dissatisfied with Your services
As my Company courier consignment on 13/12/2106, but till date like 22/12/2106, I have not received it. It is very much important and urgent consignment.
I was very much confident about your service but I am demotivat after continued follow up of my consignment.
Way bill No-[protected]
Pick up-on 13th Dec.2016,
From Indore
To Nadiad.

I want to told u blue dart delvry man is very irresponsible. My item was showing undeliverd because addreess prbm. But already i got many item at this address. Main matter is he did not try to contact me on my mob why? My way bill no [protected] my mob no [protected] my land mark (Opposite fish mrkt natun bazar) address - avarani appartment near natun bazar auto stand bansdroni kolkata 70

Worst customer care... They do not provide proper information.

They claim that they deliver all over world and they can not deliver in talwade it park where 3 big companies are there.

Hell with your service...

I still do not understand the meaning of prohibited area (Eon it park)... Is it pok where terrorist will kill your staff?

Dear Customer Care Executive,

This is the most worst experience I have faced towards delivery of my parcel Blue Dart Courier, employ not do their job seriously they do not call us to make sure that you have a courier. is it the correct address or not.
​am expecting delivery of my parcel which has been shipped by iredeem(AxisBank) via way bill no-Waybill No : [protected] Reference No : 97375 by bluedart courier. Parcel was out for delivery on 08 December 2016, from mumbai, I have made many calls & requests for supplying my parcel on priority despite nothing has been done. When I again tracked after some time, I have shocked & surprised to see a fake & false remark of is SHIPMENT DELIVERED to "Consignee Kaveri" with timing 13:08. i clearly mentioned my address that # 110 Kaveri nadi road, brundavan nagar, gavipuram extn, bangalore-560019.with phone no who is that "Kaveri" ?did they took any acknowledgement Signature? i[censored] have taken the signature then i want a copy of that letter. ​Atleast the curior boy should call to me on my cell number so that i can convey the right message or else i can contact him This fraudulent act of courier company has caused me great mental agony. I want my parcel on urgent basis.
​​
or refund of my product value.

Kindly do the needful.

for further communication-email id - [protected]@gmail.com

I arvind kumar agrawal has to receive my standard chartered credit card via waybill # [protected] which bear address house no 139 gali no 1A bhudatt colony on monday. It is my Inlaws house my mother in law went to Aligarh UP I ask to deliver to Me or My wife there without opening house as shey carries key with her but denied.

I went to Office addressed Faridabad but denied for delivey but again denied then I told for hold for one more day but tried to deliver yesterday again and denied to give me it again.

today I asked Mr CP sharma at faridabad office mob no [protected] to deliver it then He is denying to deliver it to my mother In law alongwith my ID PROOF ADHAR CARD.

I am unable to understand that IS company for serving Consumers or to threaten them. Resolve my problem as soon as possible.

Today i received a message stating that my package from amazon could not be delivered. I am extremely surprised since this is a second time it is happening with Blue Dart. The previous occasion i lost 2000 Rs worth product.

My house is never closed. We have a person at home all the time. Kindly investigate into this matter. I am not sure your delivery person is being honest. I dont want to lose another 1500 rs worth product again.

Please deliver my amazon product asap.

Hello Team,

Hope you are doing well.

Its been 3 days my package is undelivered. Currier guy has called and confirmed the address many times still I didn't receive my parcel. This is ery unprofessional from your end.

I have paid full amount of my device and I expect my parcel delivery as soon as possible. Else I will have to talk to company owners from where I ordered phone about this.

Let me know what is the issue, and why it's not been delivered yet.

Thanks
Madhura Bhumkar

This is to bring your kind notice that i have not got the courier as expected date is over. As i am tracking, it is showing that guy saw "prohibited area" signage at entry point at 16:49 pm.
My point is that why my courier is not returned, no call & message to me. Your delivery boy visited our back side entry gate and return.

I will appreciate if you look into the issue on priority as document is very important and any latency in this will prove very costly. Please close the case asap before i escalate the matter on high level.

Is this customer service given by the company who's name is blue dart.

I need the response on urgently. At lleast a call from your side is expected by 12.00 pm.
I am very sad...

Thanks.
Amit gamit
[protected]