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Blue Dart Express Complaints & Reviews

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Updated: Jun 5, 2026
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Blue Dart Express reviews & complaints page 428

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M
MAHAMMEDRAFI RAFI
from Mysore, Karnataka
Jan 10, 2017
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Address: Bangalore, Karnataka, 560029

Respected Sir My Name is RAFI from bangalore Yesterday I should be receive one of My Courier. But Blue Dart Representative Called me at 4.30 pm given me a missed call. after 2 or 3 minute later i called him he rejecting my call and i called him 40 times more after that he received and told me " i am blue dart representative he have courier " thats only he told after he ignored the call again i called him but he is not giving any information about to my product delivery. This is ONE OF WORST SERVICE I EVER SEEN IN MY LIFE PLEASE REGISTER THE COMPLAINT AND CONTACT ME AND PLEASE DELIVER MY PRODUCT. YOUR BLUE DART REPRESENTATIVE
MOBILE NO.+[protected]. My No. is+91 [protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    D
    Danny7
    Jan 9, 2017
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    Address: Mumbai City, Maharashtra, 400095

    Hi,

    I was expecting a credit card from Axis bank to be delivered at my home address, which never was attempted to be delivered at my home address. The card was twice attempted to be delivered at my previous office address, even after me informing Blue Dart that I dont work there anymore. I had called up Blue Dart & requested executive Shivani to get the card delivered to my home address, she confirmef the address & told me that the delivery wasn't attempted as the room number was missing, however when I informed her my address doesn't has a room number & the pin for the same card was delivered to the same address without any issues, she agreed to send it to the home address within 48hrs. However, I was astonished when I recieved an text message stating your card was returned undelivered from Blue Dart. I simply call this incompetency from blue dart, as you'll are least bothered about your shipments.

    Thanks for nothing. I wrote this email to show you'll how wonderfull you'll are.

    Regards,
    Daniel Das.
    [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
    [protected] is not delivered even it shows it is delivered
    I bought an amazon product and it was sent via blue dard awb#[protected]. i received a msg in morning stating it will be delivered today and in the forenoon another msg came stating it was delivered to me. but i haven't received the product.
    The last update was on 24th Dec, till now no updates. Every time I call[protected] I get new stories. The best one was Blue dart is celebrating some kind of festival since 24th Dec till 3rd of Jan so my shipment got delayed. Will go for legal proccedings now if i don't hear from them in nxt 24hrs. Wont take much time for to sue the worthless co
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      A
      Arudha
      from Pandavapura, Karnataka
      Jan 9, 2017
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      Address: Ahmedabad, Gujarat, 382210
      Website: [email protected]

      This is to your concern that today the consignment what I received was in unsealed condition and some gift items were missing in it. The box was resealed with local celofine tape. The consignment no is 36-G[protected].

      Which was sent from
      INTAS PHARMACEUTICALS LTD.
      DIST : AHMEDABAD, VILLAGE : MATODA - 382210. to me
      Arudhaswamy Chikkamath(360759)
      #206, KRISHNA APARTMENT,
      CLUB ROAD, NEAR DESAI CROSS, HUBLI - 580029.

      Request to kindly please look in to the matter and please take immediate strict actions on the related persons.
      Blue Dart Express customer support has been notified about the posted complaint.
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        A
        Aviijit
        from Kolkata, West Bengal
        Jan 9, 2017
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        Address: Kolkata, West Bengal, 700014

        I paid for my package from AMAZON with sum of 800 through Paytm to the delivery boy ..And the amount was also deducted from my ATM balance...But the delivery boy said the payment was not received and to pay again through ATM ...He convinced me that once I pay the money again the previous money which was deducted from my ATM would be refunded ..So I paid again for the same order, but still there is no refund neither the delivery boy from blue dart is picking up the phone. His contact no being ...[protected]...Kindly refund me the money as I was made fool to pay twice for single order
        Blue Dart Express customer support has been notified about the posted complaint.
        Hello
        My name is houshila prasad singh my AWP NO. IS [protected] my mobile no. Is [protected] but till date my courier is not delivered and blue dart officer says that we will not give you courier at my branch even i show my original pancard and aadhar card...
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          V
          Vimalyesbank
          from Delhi, Delhi
          Jan 7, 2017
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          Address: New Delhi, Delhi, 110006

          Dear sir, this is not fair, you are sending my credit card in Citibank in 7 working days.after that Citibank dispatch again creditcard for me given address.it will be very let for me. My AWB N.[protected].my address is right with land mark.when your employe was coming in my address he can call me.and I m requesting you please don't send my credit card in Citibank, I will be receive my credit card from your office. Give me your office address.any contact number of office.
          Blue Dart Express customer support has been notified about the posted complaint.
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            M
            Manisha Nagara
            from Mumbai, Maharashtra
            Jan 7, 2017
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            Address: Mumbai City, Maharashtra, 400053

            Trishul n Pawan had come bought our delivery they take back the delivery without calling us. We are waiting for that documents. They should have at least us before leaving. Have asked my neighbour to take the documents. This is very unprofessional just hate this thing. U people have our numbers still.. very bad service. Have never expected this from blue dart. Those delivery boy should have at called us very wrong at their part.. please it's a request i[censored] are sending someone n those people are not there plz ask them to call..
            Blue Dart Express customer support has been notified about the posted complaint.
            My name is indrajeet and i went to bluedart goregaon east branch for collecting my shipment, there was a lady sitting at the counter and she was just giving false reason that she will not give my shipment and asking me change the address.. even i have given her my id proof and pancard
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              N
              nishat.saini
              from Delhi, Delhi
              Jan 7, 2017
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              Address: New Delhi, Delhi, 110076

              Hi,

              Blue dart express have uploaded my mother in law personal number on their website for inquiry. every day there are massive call flow on her phone & she getting harassed due to this.

              BLUE DART EXPRESS LIMITED

              Address: Plot 8, 4th Floor, Elegance Tower, Non-Hierarchical Commercial Centre, Jasola District Centre, New Delhi, Delhi 110076
              Blue Dart Express customer support has been notified about the posted complaint.
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                H
                Himanshu_kohli
                from Noida, Uttar Pradesh
                Jan 7, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110007

                It's really sad to expect this kind o[censored]nprofessional service from blue dart.
                I've ordered a product on eBay.in, it was to be delivered between 2-4th Jan2017.
                As usual the product was not delivered on time other than that the product is been held at your CP facility mentioning the c'nee shifted from the given address.
                The fact is the shipper never contacted me for the delivery of the product, & updated the status without the knowledge of the customer.
                To add to it nobody at the BlueDart office is available on call to answer the query .
                Details of Order as mentioned-
                AWB#[protected]
                Address-H.no 2548, Punjabi basti subzi Mandi, clock tower opposite Robin cinema, Delhi-110007

                Waybill Number : [protected]
                [protected][protected]
                Aug 8, 2021
                Complaint marked as Resolved 
                Blue Dart Express customer support has been notified about the posted complaint.
                Dear Himanshu_kohli,

                We are sorry we could not deliver it on time. Please check the status right here http://ocsnext.ebay.in/ocs/home.

                Regards,
                Team ebay
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                  V
                  Vimalyesbank
                  from Delhi, Delhi
                  Jan 6, 2017
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                  Address: New Delhi, Delhi, 110006

                  This is vimal kumar Singh i m working in yesbank, my given address is right with land mark.my bank receive many couriers from blue dart on daily basis.but today I have not receive my credit card.I was tracking continue with AWB n.[protected].please send my credit card tomorrow.I m waiting.my mobile no.[protected].

                  Thanks regards
                  Vimal Kumar Singh
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    N
                    Nallasamy P
                    from Mumbai, Maharashtra
                    Jan 6, 2017
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                    Address: Chennai, Tamil Nadu, 600041

                    Hi,

                    Tracking No: [protected]

                    I am in Palavakkam, Chennai and Still not yet received the credit card for last two days.I have tracked the status, It shows delivery attempted-Premises closed for last two days( 05/[protected]. But I am available on that dates for whole days in the mentioned address. None of the courier person contacted.
                    Please deliver the same.
                    Regards,
                    Nallasamy P.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      A
                      Anu Adp Priya
                      from Mohali, Punjab
                      Jan 6, 2017
                      Resolved
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                      Resolved

                      Address: Jalandhar, Punjab, 144005
                      Website: Blue dart

                      Pan card no.esopk9167c
                      Blue dart AWB [protected]

                      my pan card delivery expected to be held on 26|12|2016

                      But I haven't received my pancard yet.after tracking location of my card I got to know that you company had send back my card to mumbai office without delivery.i want to know the reason of failure and it's latest status.

                      Waiting for your reply
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is insufficient address. The same has been re-dispatched on 02-Jan-2017 by Registered/Speed Post vide airway bill no. EA[protected]IN, at the address for communication indicated by you in the application.
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                        C
                        chona
                        from Mumbai, Maharashtra
                        Jan 6, 2017
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                        Address: Dehradun, Uttarakhand, 248003

                        It is intimated that a courier vide air way bill no [protected] was supposed to be delivered to me but the same has not been delivered to me till now. On inquiring from the office of blue dart at dehradun it is informed by them that the same has been returned to the sender without any reason

                        it is regret that nobody from the blue dart has contacted me either on my phone or email

                        it is requested that the above courier be delivered to me immediately as the same is of important nature

                        my mobile no is [protected]

                        thanks and regards

                        gulshan kumar chona
                        lt colonel
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          G
                          Groson
                          from Lucknow, Uttar Pradesh
                          Jan 6, 2017
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                          Address: Lucknow, Uttar Pradesh, 226005
                          Website: [email protected]

                          The above item booked from Ambala on 2.1.17 for Lucknow
                          which forwarded from Kanpur to Lucknow ( about 80 Km.Distance ) at. 10.30 AM on 5.1.17 we came to know on chasing from Kanpur office accordingly as advice Our Staff reach 2.00 pm at LKO office in Transport Nagar Lucknow to take the delivery being item urgently required.
                          Lucknow office denied the delivery and ask we will get unload in late hours
                          any way our staff came back
                          On chasing on Ph[protected] at 11.00 am person ask to make delivery in late office hours while Transport nagar to Alambagh Distance is about 5 km and moreover which is on connecting road to City However we requested for delivery before Lunch which Lucknow office also denied
                          we were not expecting so poor and unco-operative services from the Blue Dart
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            Siva Brahmam
                            from Anantapur, Andhra Pradesh
                            Jan 6, 2017
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                            Address: Hyderabad, Andhra Pradesh, 500018
                            Website: Bluedart

                            Respected sir
                            I am sivabrahmam.chejarla am the customer of hdfc bank .my home branch is chandanagar, Hyderabad . am living in erragadda, hederabad-500018. I was applied new debit card it's coming by bluedart courier it's. I saw tracking details it's showing from past 3 days anword out for delivery and delay for beyond control like that .I was called to bluedart courier coatemer care but those are told to today will deliver surely like that on working time after working time those told to tomorrow will deliver sure like that from 3 days anwords. I was attached my tracking details sir. My feed back is bluedart courier is worrest one is in all couries please don't prefer that courier sir ... I am expecting after few day those will tell costemer not available in address and not working phone like that. My phone is working condition and am always staying in home past 3 days next 3 days also. So please rectify my problem sir
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              B
                              bhaskar umarji
                              from Bengaluru, Karnataka
                              Jan 5, 2017
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                              Address: Bagalkot, Karnataka, 587101
                              Website: www.bluedart.com/servlet/RoutingServlet

                              Very worst service provider in Bagalkot, non delivery of product at given address. in Bagalkot blue dart never attempt delivery and never contact still they put the status as C'Nee Shifted From The Given Address for Waybill No : [protected] Reference No : INB4001870. please resolve the issue. Everytime we have to go to office and collect the courier.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Jan 09, 2017
                              Updated by bhaskar umarji
                              marked as resolved.??????????

                              Where as my article returned back to sender. is this the way? Blue dart work?????
                              Pathetic services. worst courier in the whole world.
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                                F
                                fortunercar
                                from Hyderabad, Telangana
                                Jan 5, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
                                Website: [email protected]

                                Mera pan card ab tak ni pahuncha hai plz jaldi send kijiye
                                jiska way bill no. hai = [protected]
                                postal address- Dhanpal Bharatgas sec-122 Noida
                                contact no. [protected]
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                                  S
                                  soumyadeep02mahata
                                  from Gurgaon, Haryana
                                  Jan 5, 2017
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                                  Address: Kota, Rajasthan, 324005
                                  Website: www.bluedart.com

                                  Respected Sir/Ma'am,
                                  We learnt from Amazon.com's e-mail dated 22.12.2016 that a cheque has been sent through Blue Dart. We waited for this cheque from this date all day long till night as we have not been informed about the approx. delivery date from Blue Dart or from Amazon.com.
                                  However, we have not yet received the said cheque till today. It is very surprise to note that we have not yet received any response or message or telephone call from your end or from Amazon.com about this matter.
                                  We learnt from the 'Blue Dart Courier Tracking' (Way Bill no.:[protected]) that the said cheque has been ' Returned To Origin At Shipper'S Request' on '27-Dec-2016 ' stating a fake reason ' C'Nee Shifted From The Given Address' whereas we are staying at the given address and waiting for the courier person to receive the said cheque.
                                  We have mentioned the mobile number . But, the Courier delivery person had not contacted with me that he was at our door (gate) to deliver the said cheque. Even, we did not get any sound from the courier person about knocking at the gate or any voice call for delivering the 'CHEQUE'.
                                  It is not clear to us that as to why did the courier delivery person not attempt to contact with us by means of mobile, any sound or any voice call where we are always at our home?
                                  However, you are requested to please take stern action to the Courier delivery person as he did not come to our residence at "C-303, TALWANDI, (Near Emmanuel Mission School), KOTA-324005, Rajasthan" to deliver the said Cheque to us for any day.He has given the false statement to the Tracking.How he knew that we(Consignee) have been shifted from the given address.Who told him that we have been shifted from this given address? Please, inform us the name and address of that person who told the said courier person about our shifting. If he(courier person) learnt from that very person about our shifting, why he did not see or search about our presence at the given address?
                                  As we are always at our residence, there is no lock at the gate from the outside. So, it transpires that someone was at the residence. Why did he hear anybody's statement where we are staying here?
                                  Please, arrange to send a team with your higher officers to the said residence o[censored]s at TALWANDI to examine as to whether we have been shifted from this given address.
                                  Why he gave the false statement to Blue Dart and made a great mischief to us.Who will compensate for our huge loss of time, perseverance and financial loss. If your team doesn't pay a visit to examine as to whether we have been shifted from the given address, you will compel us to inform the matter to media.
                                  Thanking you in anticipation and looking forward to have your kind cooperation in future.
                                  Yours faithfully,
                                  SOUMYADEEP MAHATA.
                                  C-303, TALWANDI, near EMMANUEL MISSION SCHOOL.
                                  KOTA-324005,
                                  RAJASTHAN,
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    V
                                    vineet136755
                                    from Delhi, Delhi
                                    Jan 5, 2017
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                                    Address: Solan, Himachal Pradesh, 173212

                                    Dear Sir/Ma'am
                                    Blue Dart courier service brand advertise it as the best and on time delivery service in India. However, my experience with it says that they are making fool of public and are just giving fake adds.

                                    Let's come to the issue. I am a PhD research scholar and currently I am working in Jaypee University of Information Technology, Waknaghat, Solan, HP. It is a big University and daily numerous posts and courier are delivered here by other courier service providers.
                                    However whenever a courier arrives with "Blue dart" they never delivers it here, they just say its "out of delivery are". If the courier is "cash on delivery" parcel they never deliver it to the address mentioned and never give a call to the customer on time. They simply call late and say that you have a parcel collect it from our office in Solan (HP) in 3-4 h or we will send it back. We have to left all our important work and rush to them.
                                    If its prepaid parcel then they don't even bother to call and simply send it back.

                                    Recently they sent my 2 parcels back without bothering to inform me and call me up. One of them was an online purchase, that I don't care about much. But still it is their duty to inform me before shipping it back. Sending it back without informing me is not justifiable at any cost.

                                    The other one they just send back was very important parcels and they should be made answerable for that. That courier was having biological sample "cell-line" from NCCS Puna. I have waited 3 months for this and when I finally received it, they just sent it back without even bothering to call me. Due to it, 3-4 month of my research work is delayed. I have to again wait for it.

                                    It is a very big mental harassment. I want a proper action to be taken against them and necessary compensation for the loss occurred due to their negligence.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      D
                                      Dr Hemlata
                                      from Chennai, Tamil Nadu
                                      Jan 4, 2017
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                                      Address: 600046

                                      I have two items with blue dart to be delivered to me.
                                      One prepaid order for which the update on 29 Dec shows attempted delivery, department extension number not available.
                                      The other one is from bank and for this too same explanation given for non delivery.
                                      I had given the same residential address for both and I didn't not receive any SMS or call attempting to deliver the items

                                      And today after contacting the blue dart customer care, even after clarifying so much he was telling me that he has to confirm which address he should deliver though he was reading out the same address and phone number as I had given and wanted the items to be delivered. And he said he would deliver it in 2 days time.
                                      Very poor service, extremely callous attitude and taking customers for granted.

                                      I should wait only because Blue dart thinks my residential address is department address and every department must have an extension number and every employee must be available in that extention whenever Blue dart decides to deliver his/her items !!!?????!!!
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        B
                                        Bharadwaj_sharma
                                        from Hyderabad, Telangana
                                        Jan 4, 2017
                                        Resolved
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                                        Resolved

                                        Address: 500010

                                        Hi my pan card was handed to blue dart but they have delivered it to some other person and when i emailed them they said so person name and later they were not even responding my e-mails..

                                        We would like to inform you that the package was delivered on 15th oct to ms. Sailaja..
                                        The above doesn't even stay in my apartment and i don't understand where my card went..
                                        Please help.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Dear Bharadwaj,

                                        This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

                                        a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
                                        b. Reach us at our - TIN Call centre on[protected].
                                        c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
                                        NSDL e-Governance Infrastructure Ltd,
                                        5th Floor, Mantri Sterling,
                                        Plot No. 341, Survey No. 997 /8,
                                        Model Colony, Near Deep Bungalow Chowk,
                                        Pune - 411 016
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