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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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M
Manasmanu1
Jan 11, 2017
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Address: Ranga Reddy, Andhra Pradesh, 500049

Hello,

Item bearing awb # [protected] was supposed to be delivered on 05-jan-2017. I was busy and not able to pick up the call from delivery boy. Madinaguda blue dart office is near to my home (Walkable distance), i walked to the office to collect the courier.

After waiting for more than 45 min staff in the office checked the status of the shipment and they said the item will be re-sent. But they have not attempted to re-send the item.

Today when i went to the office again, they told that item is returned which is highly insane and not have not committed to what they said.

Further sagar who is staff in blue dart office, is showing favoritism towards his friends and known people to him. When i went to the office he checked my shipment and told me after 45 min that it will be re sent; simultaneously he had delivered a courier to his friend after through checking. This is not at all expected and such type of favoritism with the customers is highly insane.

Actions:

1. Send the item again to me asap.
2. Ensure that no favortism happens in your offices towards the customers. Appropriate action has to be taken on such type of people

Thanks
Manas
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    sardarbhupendrasingh
    from Bhuj, Gujarat
    Jan 11, 2017
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    Address: 364001

    I have recieved one envelope on 10.01.2017 through your delivery boy.delivery boy compulsory asked identity numer from my ladies family members in absence of me.your shipment no-086133 and reference no-[protected]..under which rule he demanded identity number????
    my mobile number is [protected] and Email id is [protected]@gmail.com. please reply or explain
    Blue Dart Express customer support has been notified about the posted complaint.
    I ordered a shoe which is delivered today.
    but I have not got the same product I have ordered
    so please take return
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      M
      Manohar Puppala
      from Visakhapatnam, Andhra Pradesh
      Jan 11, 2017
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      Address: Visakhapatnam, Andhra Pradesh
      Website: www.blue dart complaints.in

      It is to complain about the non-delivery of way bill [protected]from Blue Dart Courier service, dwarakanagar, visakhapatnam on[protected].
      Gist of the case:
      HDFC Bank has sent a Credit Card through your esteemed and well renowned Blue Dart Courier service situated at dwarakanagar on my name PVR Manohar Rao to my address bearing H.No.47-7-34, Puppaala's Elite, 4the Lane, Dwarakanagar, Visakhapatnma on[protected]. Today ur person namely ms.Preetham has called between 5.30pm -6.30pm to my mobile no.[protected] and asked whether my name is PVR Manohar Rao stating about receipt of Creditcard from HDFC bank and enquired about my address over phone. WhenI told complete address mentioned above, she told that as it did not contain flat no it is being returned and advised to contact the HDFC bank. Then I asked ms.Preetham when the entire address is correct and as u have verified the credentials of the addressee by ringing to my mobile no.[protected] to send the courier to my address where i will show my ID card also. She bluntly refused to do so for want of that simple reason. This the third time that card was returned for that reason only. In agony, when I told that i am going to complain about this unethical behavioral attitude, she replied in an arrogant manner do whatever u like, Is it the way of the person who is working in the Esteemed, Famous and Eminent company should behave and make a trusted customer to suffer. Will the my agony resolved properly and arrange to deliver the Credit Card immediately without further delay.
      Hope your well organised prominent company will promptly act upon this to the utmost satisfaction of the trusted customers.
      with regards
      P V R MANOHAR RAO, [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        E
        Er Tushar Sanjay Gothivrekar
        from Pune, Maharashtra
        Jan 10, 2017
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        Address: Pune, Maharashtra, 411036
        Website: www.bluedart.com

        This is my second poor and pathetic experience with Blue Dart Express. Today they were supposed to deliver my credit card- HDFC bank. It's a common sense if I am applying for a credit card I am a working professional, which means during weekday's I will not be available at my residential address, ultimately you are supposed to call me once before delivering my courier to check if I am available at my residential address. Without any notification, the courier guy visits my place and just leave dropping a piece of paper (So called receipt) where his number name is not mentioned. Have some sense guys or hire a better team who can take care of your customer service management in an ethical and sensible way. Pathetic Service, Pathetic company. There was a time when you were the trustworthy company and today there are so many unhappy customers.
        Name: Tushar Sanjay Gothivarekar
        Docket Number- AWB-[protected]

        Attached is the receipt which was left at my door - Kindly check what do you really understand from this piece of paper.
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          Sethu Ammanur Madhavan
          from Mumbai, Maharashtra
          Jan 10, 2017
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          Address: 110091
          Website: www.consumercomplaints.in

          We have booked thru ebay following medicine on 29/12/2016
          kudos IME-9 Set of 3. [protected] ).
          They have sent vide AWB [protected] Bluedart courier

          After lot of reminders and chase up with Blue dart, till today we have not received the consignment.

          Please look into the same and sort out the matter on priority.

          A.S.Madhavan
          Pettitts India Tours Pvt.Ltd.
          Blue Dart Express customer support has been notified about the posted complaint.
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            M
            MAHAMMEDRAFI RAFI
            from Mysore, Karnataka
            Jan 10, 2017
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            Address: Bangalore, Karnataka, 560029

            Respected Sir My Name is RAFI from bangalore Yesterday I should be receive one of My Courier. But Blue Dart Representative Called me at 4.30 pm given me a missed call. after 2 or 3 minute later i called him he rejecting my call and i called him 40 times more after that he received and told me " i am blue dart representative he have courier " thats only he told after he ignored the call again i called him but he is not giving any information about to my product delivery. This is ONE OF WORST SERVICE I EVER SEEN IN MY LIFE PLEASE REGISTER THE COMPLAINT AND CONTACT ME AND PLEASE DELIVER MY PRODUCT. YOUR BLUE DART REPRESENTATIVE
            MOBILE NO.+[protected]. My No. is+91 [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              D
              Danny7
              Jan 9, 2017
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              Address: Mumbai City, Maharashtra, 400095

              Hi,

              I was expecting a credit card from Axis bank to be delivered at my home address, which never was attempted to be delivered at my home address. The card was twice attempted to be delivered at my previous office address, even after me informing Blue Dart that I dont work there anymore. I had called up Blue Dart & requested executive Shivani to get the card delivered to my home address, she confirmef the address & told me that the delivery wasn't attempted as the room number was missing, however when I informed her my address doesn't has a room number & the pin for the same card was delivered to the same address without any issues, she agreed to send it to the home address within 48hrs. However, I was astonished when I recieved an text message stating your card was returned undelivered from Blue Dart. I simply call this incompetency from blue dart, as you'll are least bothered about your shipments.

              Thanks for nothing. I wrote this email to show you'll how wonderfull you'll are.

              Regards,
              Daniel Das.
              [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              [protected] is not delivered even it shows it is delivered
              I bought an amazon product and it was sent via blue dard awb#[protected]. i received a msg in morning stating it will be delivered today and in the forenoon another msg came stating it was delivered to me. but i haven't received the product.
              The last update was on 24th Dec, till now no updates. Every time I call[protected] I get new stories. The best one was Blue dart is celebrating some kind of festival since 24th Dec till 3rd of Jan so my shipment got delayed. Will go for legal proccedings now if i don't hear from them in nxt 24hrs. Wont take much time for to sue the worthless co
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                A
                Arudha
                from Pandavapura, Karnataka
                Jan 9, 2017
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                Address: Ahmedabad, Gujarat, 382210
                Website: [email protected]

                This is to your concern that today the consignment what I received was in unsealed condition and some gift items were missing in it. The box was resealed with local celofine tape. The consignment no is 36-G[protected].

                Which was sent from
                INTAS PHARMACEUTICALS LTD.
                DIST : AHMEDABAD, VILLAGE : MATODA - 382210. to me
                Arudhaswamy Chikkamath(360759)
                #206, KRISHNA APARTMENT,
                CLUB ROAD, NEAR DESAI CROSS, HUBLI - 580029.

                Request to kindly please look in to the matter and please take immediate strict actions on the related persons.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  Aviijit
                  from Kolkata, West Bengal
                  Jan 9, 2017
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                  Address: Kolkata, West Bengal, 700014

                  I paid for my package from AMAZON with sum of 800 through Paytm to the delivery boy ..And the amount was also deducted from my ATM balance...But the delivery boy said the payment was not received and to pay again through ATM ...He convinced me that once I pay the money again the previous money which was deducted from my ATM would be refunded ..So I paid again for the same order, but still there is no refund neither the delivery boy from blue dart is picking up the phone. His contact no being ...[protected]...Kindly refund me the money as I was made fool to pay twice for single order
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Hello
                  My name is houshila prasad singh my AWP NO. IS [protected] my mobile no. Is [protected] but till date my courier is not delivered and blue dart officer says that we will not give you courier at my branch even i show my original pancard and aadhar card...
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                    V
                    Vimalyesbank
                    from Delhi, Delhi
                    Jan 7, 2017
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                    Address: New Delhi, Delhi, 110006

                    Dear sir, this is not fair, you are sending my credit card in Citibank in 7 working days.after that Citibank dispatch again creditcard for me given address.it will be very let for me. My AWB N.[protected].my address is right with land mark.when your employe was coming in my address he can call me.and I m requesting you please don't send my credit card in Citibank, I will be receive my credit card from your office. Give me your office address.any contact number of office.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      M
                      Manisha Nagara
                      from Mumbai, Maharashtra
                      Jan 7, 2017
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                      Address: Mumbai City, Maharashtra, 400053

                      Trishul n Pawan had come bought our delivery they take back the delivery without calling us. We are waiting for that documents. They should have at least us before leaving. Have asked my neighbour to take the documents. This is very unprofessional just hate this thing. U people have our numbers still.. very bad service. Have never expected this from blue dart. Those delivery boy should have at called us very wrong at their part.. please it's a request i[censored] are sending someone n those people are not there plz ask them to call..
                      Blue Dart Express customer support has been notified about the posted complaint.
                      My name is indrajeet and i went to bluedart goregaon east branch for collecting my shipment, there was a lady sitting at the counter and she was just giving false reason that she will not give my shipment and asking me change the address.. even i have given her my id proof and pancard
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                        N
                        nishat.saini
                        from Delhi, Delhi
                        Jan 7, 2017
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                        Address: New Delhi, Delhi, 110076

                        Hi,

                        Blue dart express have uploaded my mother in law personal number on their website for inquiry. every day there are massive call flow on her phone & she getting harassed due to this.

                        BLUE DART EXPRESS LIMITED

                        Address: Plot 8, 4th Floor, Elegance Tower, Non-Hierarchical Commercial Centre, Jasola District Centre, New Delhi, Delhi 110076
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          H
                          Himanshu_kohli
                          from Noida, Uttar Pradesh
                          Jan 7, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110007

                          It's really sad to expect this kind o[censored]nprofessional service from blue dart.
                          I've ordered a product on eBay.in, it was to be delivered between 2-4th Jan2017.
                          As usual the product was not delivered on time other than that the product is been held at your CP facility mentioning the c'nee shifted from the given address.
                          The fact is the shipper never contacted me for the delivery of the product, & updated the status without the knowledge of the customer.
                          To add to it nobody at the BlueDart office is available on call to answer the query .
                          Details of Order as mentioned-
                          AWB#[protected]
                          Address-H.no 2548, Punjabi basti subzi Mandi, clock tower opposite Robin cinema, Delhi-110007

                          Waybill Number : [protected]
                          [protected][protected]
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Dear Himanshu_kohli,

                          We are sorry we could not deliver it on time. Please check the status right here http://ocsnext.ebay.in/ocs/home.

                          Regards,
                          Team ebay
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                            V
                            Vimalyesbank
                            from Delhi, Delhi
                            Jan 6, 2017
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                            Address: New Delhi, Delhi, 110006

                            This is vimal kumar Singh i m working in yesbank, my given address is right with land mark.my bank receive many couriers from blue dart on daily basis.but today I have not receive my credit card.I was tracking continue with AWB n.[protected].please send my credit card tomorrow.I m waiting.my mobile no.[protected].

                            Thanks regards
                            Vimal Kumar Singh
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              N
                              Nallasamy P
                              from Mumbai, Maharashtra
                              Jan 6, 2017
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                              Address: Chennai, Tamil Nadu, 600041

                              Hi,

                              Tracking No: [protected]

                              I am in Palavakkam, Chennai and Still not yet received the credit card for last two days.I have tracked the status, It shows delivery attempted-Premises closed for last two days( 05/[protected]. But I am available on that dates for whole days in the mentioned address. None of the courier person contacted.
                              Please deliver the same.
                              Regards,
                              Nallasamy P.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Anu Adp Priya
                                from Mohali, Punjab
                                Jan 6, 2017
                                Resolved
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                                Resolved

                                Address: Jalandhar, Punjab, 144005
                                Website: Blue dart

                                Pan card no.esopk9167c
                                Blue dart AWB [protected]

                                my pan card delivery expected to be held on 26|12|2016

                                But I haven't received my pancard yet.after tracking location of my card I got to know that you company had send back my card to mumbai office without delivery.i want to know the reason of failure and it's latest status.

                                Waiting for your reply
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is insufficient address. The same has been re-dispatched on 02-Jan-2017 by Registered/Speed Post vide airway bill no. EA[protected]IN, at the address for communication indicated by you in the application.
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                                  C
                                  chona
                                  from Mumbai, Maharashtra
                                  Jan 6, 2017
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                                  Address: Dehradun, Uttarakhand, 248003

                                  It is intimated that a courier vide air way bill no [protected] was supposed to be delivered to me but the same has not been delivered to me till now. On inquiring from the office of blue dart at dehradun it is informed by them that the same has been returned to the sender without any reason

                                  it is regret that nobody from the blue dart has contacted me either on my phone or email

                                  it is requested that the above courier be delivered to me immediately as the same is of important nature

                                  my mobile no is [protected]

                                  thanks and regards

                                  gulshan kumar chona
                                  lt colonel
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    G
                                    Groson
                                    from Lucknow, Uttar Pradesh
                                    Jan 6, 2017
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                                    Address: Lucknow, Uttar Pradesh, 226005
                                    Website: [email protected]

                                    The above item booked from Ambala on 2.1.17 for Lucknow
                                    which forwarded from Kanpur to Lucknow ( about 80 Km.Distance ) at. 10.30 AM on 5.1.17 we came to know on chasing from Kanpur office accordingly as advice Our Staff reach 2.00 pm at LKO office in Transport Nagar Lucknow to take the delivery being item urgently required.
                                    Lucknow office denied the delivery and ask we will get unload in late hours
                                    any way our staff came back
                                    On chasing on Ph[protected] at 11.00 am person ask to make delivery in late office hours while Transport nagar to Alambagh Distance is about 5 km and moreover which is on connecting road to City However we requested for delivery before Lunch which Lucknow office also denied
                                    we were not expecting so poor and unco-operative services from the Blue Dart
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Siva Brahmam
                                      from Anantapur, Andhra Pradesh
                                      Jan 6, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 500018
                                      Website: Bluedart

                                      Respected sir
                                      I am sivabrahmam.chejarla am the customer of hdfc bank .my home branch is chandanagar, Hyderabad . am living in erragadda, hederabad-500018. I was applied new debit card it's coming by bluedart courier it's. I saw tracking details it's showing from past 3 days anword out for delivery and delay for beyond control like that .I was called to bluedart courier coatemer care but those are told to today will deliver surely like that on working time after working time those told to tomorrow will deliver sure like that from 3 days anwords. I was attached my tracking details sir. My feed back is bluedart courier is worrest one is in all couries please don't prefer that courier sir ... I am expecting after few day those will tell costemer not available in address and not working phone like that. My phone is working condition and am always staying in home past 3 days next 3 days also. So please rectify my problem sir
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        bhaskar umarji
                                        from Bengaluru, Karnataka
                                        Jan 5, 2017
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                                        Address: Bagalkot, Karnataka, 587101
                                        Website: www.bluedart.com/servlet/RoutingServlet

                                        Very worst service provider in Bagalkot, non delivery of product at given address. in Bagalkot blue dart never attempt delivery and never contact still they put the status as C'Nee Shifted From The Given Address for Waybill No : [protected] Reference No : INB4001870. please resolve the issue. Everytime we have to go to office and collect the courier.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Jan 09, 2017
                                        Updated by bhaskar umarji
                                        marked as resolved.??????????

                                        Where as my article returned back to sender. is this the way? Blue dart work?????
                                        Pathetic services. worst courier in the whole world.
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