Blue Dart Express Complaints & Reviews

I am the consignee of the above consignment. Though the above consignment arrived much earlier it is being withheld since 22/10. It appears that it was reported on 22/10it was not delivered as it was falsely reported that i was not available. Same thing was repeated on 23/10at 3pm.. Though another consignment no [protected] was delivered to me at 3pm. Today i also received a sms that it will be attempted but i only received a missed call at 17.58 who represented that he is your representative but he refused to come to my place and asked me to come down to hiroshima park to collect the same. I told him that i am a cancer patient and can not move as it is a bit far and he then refused to deliver the same. I am suffering for the delay and reserve my right to claim damaged for delay. Syamal gangulo

My tacking no.is [protected]. Your side shows delivery on 28/10/2016 date but till now i am not received a SMS or mail in you side. I am very satisfied for you service.

My order is not deliverd to me and when i am check order status in bludart offc Hisar that the bluedart courier Men asked the product is deliverd to AMAN (i do not know this person) and when i ask some questions to this bluedart men that they was angry to me and use the baad wording
soo plzz fastly solution of my problem otherwise i will ligal work...

Sir,

As per the information I am shopping online products while the product is delivered through the blue dart courrier they are asking to come office of blue dart courrier while the procedure is to deliver at proper address.
So please take action as soon as possible regarding the delivery of product to the proper address/location as mntion in the product.

Regards -
Mr. Anurag verma
Mob - [protected], [protected]

I have a delivered from hp that was expected to be delivered within a week an now blue dart is giving reson that flight has been delayed because of diwali festival it will take more time an on the contact number when i talked to customers service agent, she was arrogant with her talks and treated me very rudly
I think blue dart should close their company because they cant handle with their businesses and blue dart charges money to talk to customers service agent isn't worth . They sholud a toll free contact number

Hi

Tracking number [protected]

This complaint is against Bluedart. It has been twice I received message "delivery unsuccessful as they couldn't locate the address".

I have provided complete address, landmark and as well as my phone number so i could be reached whenever they attempt delivery.

What kind of "attempts" are these, where only bluedart cannot locate a simple address, whereas all other speedpost/flipkart/amazon/snapdeal - all reach on or before time.

This is fraud - by updating the status as "out for delivery" and "failure to locate address". There have been no attempts made and customer is just being fooled.

I want the parcel delivered by Friday Oct 28th, else this complaint will be escalated and spread across social media, for people should know what Bluedart delivery is.

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Re: netmail:3269330:delay in delivery
Inbox
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[protected]@bluedart.com
Oct 22 (6 days ago)

To me
Dear customer,

Thank you for writing to us.

We informed our concerned delivery station to contact and deliver the shipment on priority.

Should you require any further assistance, please write to us or call us on[protected].

Best wishes,

Prathibha | executive-national mail centre (Nmc) | blue dart express limited |
Customer service [protected] │ 6 │www.bluedart.com
Follow india’s most awarded logistics company on

 please consider the environment before printing this e-mail. Save paper.

— original message —
From: lewis. Prakash. [protected]@gmail.com [mailto:lewis. Prakash. [protected]@gmail.com]
Subject: netmail:3269330:delay in delivery

Email id : lewis. Prakash. [protected]@gmail.com tel no : [protected] shipper/consignee/third party : consignee comments :
My package is lying in your hub since 19th oct waybill no : [protected]
Park street etail centr shipment arrived 19-oct-2016 16:23
Why the delay in delivering the package. Please have it delivered today.

Thanks.

Waybill number : [protected]
—
Pickup date : 08 october 2016
From : meerut
To : kolkata
Status : in transit
Expected date of delivery : 13 october 2016

Disclaimer:
This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure,
Copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action.
This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions
In the contents of the message.

Lewis simon
Oct 23 (5 days ago)

To prathibhad
My package is lying in your hub since 16th oct why the delay in delivering the package.

Waybill no : [protected]
Ccu bda warehouse shipment arrived at hub 16-oct-2016 10:10
Delhi hub shipment further connected 16-oct-2016 06:39
Delhi offsite hub shipment further connected 16-oct-2016 05:39
Cod processing centre iii shipment further connected 16-oct-2016 05:01
Cod processing centre iii shipment arrived 15-oct-2016 20:50
Cod processing centre iii shipment picked up 15-oct-2016 18:21

Thanks

Lewis simon
Oct 25 (3 days ago)

To prathibhad
Hello!
All shipments stuck in park street for days now. What is the problem???

Lewis simon
4:20 pm (19 hours ago)

To prathibhad
Dear prathiba,
My shipment arrived at the local hub on 19th oct and after waiting for delivery i was compelled to write to you on 22nd oct. You assured me 5 days ago that you have informed the concerned delivery station to contact and deliver the shipment on priority. Today is 27th oct. Nothing has happened yet. This is how your people follow your instructions???
On phoning no one picks up/ when i write the mail bounces and i get the message
Delivery has failed to these recipients or groups:

[protected]@bluedart.com
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

Now this is bordering on customer harassment. No more excuses i want it delivered at once. Fyi blue dart hub is 14 mins of walking distance from my house.
From home (Haji lane)
To park street, kolkata, west bengal
Inline image 1 inline image 2 inline image 3 inline image 4
Map from haji lane, kolkata, west bengal to park street, kolkata, west bengal
14 min (1.2 km) via acharya jagadish chandra bose rd
Regards,
Simon
[protected]

Lewis simon
11:17 am (5 minutes ago)

To prathibhad
Hello! What is the update on my delivery

Hi, I have checked my order status as delivered on your customer care but I was not at my mailing address yesterday, I don't understand how can you people be so careless and handle my order to someone neither have I received any message from your company for confirmation of order delivery.
I want this to be sorted ASAP else a strict action will be taken against your company.

No any phone and reply my product... via bluedart courier service
My question in Hdfc bank plz send me new card and new courier service no bluedart .
Because bluedart service is 3rd class service...

मैंने बहोत बार मेरा पूरा address, email, फ़ोन no दिया फिर भी नो relpy ।
29 /10/2016 को मुझे कार्ड चाहिए । स्पीड पोस्ट से भेजा था । तो अब तक आ जाता था ।

The denim shirt combo of 3 is to short and it not fit plz return it sir...and I have tu return your product and it's colour also not good ...that's I want tu return your product of denim shirts combo of 3. Sir please request come fast and pick your product from my house. And I have not order the denim shirts combo of 3 product . I have order the denim jeans pants anf it's your misbehaviour of you ...

Courier service . courier boy miss behaving.

My shipment dispatched from Chennai on 24th Oct 2016 and reached Cuttack on 26th Oct 2016, but still it was not yet delivered at the address.

Even I went personally to the Cuttack Blue Dart office to collect the shipment but they refused to hand it over and till now it is not yet deilvered

Cuttack Blue Dart Express Shipment Arrived 26-Oct-2016 11:05
Sterling Road Shipment Arrived 24-Oct-2016 19:38

Suggestion: Either recruit efficient staff at the Cuttack Blue Dart office or close the office itself. Hopeless service from Blue Dart.

Dear Sir,

Kindly note that my courier ID no - [protected] is not being handled properly. It was supposed to be delivered by 21.10.2016, We got a call on given contact no to understand the address and then the person assured that he will delivery next day. However he didi not delivered rather placed a input as landmark not located. Then again i called Amazon to request delivery, we got a message that no one avaialble at delivery place, although it a home our family is always around. For past three days i tried to call "[protected]" but no one picks the calls, also your help line no[protected] is not assessable.

My only humble request is to deliver the product ASAP as we have ordered it for a specific event, delay will defeat the very purpose o[censored]sing blue dart service.

My consignment no:[protected].
My courier was dispatched on 14.10.16. After a couple of weeks also i didn’t get my courier, so i track pod details by online on 21st oct’16 & i found the status consignee's address unlocatable/landmark needed & they held shipment. So i take the address from blue dart website.
Then i try to get there directly, after that only i found that, that is the fake address & there is no such place in kavundampalaym. Then i try to contact in the mentioned telephone number & that has only voice message to call toll free no which was unavailable (Note: nearly i tried all there nos in coimbatore all are having voice message only).
In their tracking page they have some feedback option for the selected shipments so i send the contact details to them but still no response. So i send a person to blue dart head office on 24th oct’16.
First they are not response properly then they told shipment will deliver that day itself & they gave a telephone no which was working properly. On that day evening they call us to come & collect the courier some other places because they have distance problem. When i refuse that they keep on mentioned in their website that my address is un locatable.
Still i not get my courier.
My address is available in the main road & just next to the bus stop only. If they have any problem in address why don’t they call me. My no is mentioned in that cover also.
When we go there we already informed them we are available only 2 days. Purposely they hold the shipment 2 more days & call me @ 9pm. I don’t know which courier service is working on that time. Now i’m in my home town for my diwali holiday & i will return back after a week only. But now they call & ask me collect immediately otherwise they will return the courier.
I don’t know they are servicing us or customer need to service them.
This is very poor service & peoples in coimbatore branch are very worst fellows.

I booked a pvc adhar card that to be delivered by bd at dhakuria, kol-31. But the shipment has been arrived at bhawanipore and also it shows the status that consignee not available. Pls fix asap.
Waybill no [protected]. Whereas the address i did put there is dhakuria kolkata-31, then what it is doing in bhawanipore! Pls fix, it is very much urgent.

Despatch of package 20 days back from hyderabad to reach at cuttack, odisha but not yet reached. surprisingly when i read reviews same type of issues are found in large numbers showing clearly deliberate neglect of the courier company. the package contained very important things which i need urgently. but due to so much delay i had to face problems.

I am dr. Ujjal kumar chatterjee from siliguri having awb no: [protected] till date didnot get my courrier. From last one month it is roaming around here and there. My address is in prime location in siliguri and moreover it is easy how you people can say that address is not reachable.

Moreover your customer care service is rediculous. Now its not request send my courrier asap

I ordered a desktop CPU which reached the Blue Dart Kochi office before the said date and I didn't get any intimation regarding the arrival.
When I enquired in the Kochi office on the expected date of arrival, they said they already returned it to the seller.
First of all in Kerala, Blue Dart does not have door delivery, so the basic step you need to take is to contact the recipient and ask to collect rather than having them guess the time of arrival.

It is extremely disappointing, time consuming and frustrating to have a delivery service flaw their service in this manner. Kindly do the needful to make sure the parcel reach back to where it belongs.

OLD WAYBILL NO [protected]
REFERENCE 539556
NEW WAYBILL NO [protected]

I have ordered the usb cable charger from amazon for which i have given my home address in malik bagh wanabal rawalpora, srinagar. I have received the call from baghat courier office mpbile no. [protected] and told me to collect the courier in office as it is out of delivery area. I just wonder how could it be out of delivery area when early of this october month i have received two courier from baghat courier office in home, please note the tracking numbers of which they deliver my parcel in home, the tracking numbers are [protected] and [protected]. All i want to tell there is one old delivery boy who always makes problem to customers and sometimes warn if you didn't collect we will send the parcel back. I have paid the courier service for my parcel so i should receive it in my home. Please also try to take some action against your courier boy, he should know how to talk with customers. Thank you

Waybill number : [protected]

Hi All,

I am sure that you are already aware of your poor delivery circle so i thought to give you more broader vision to look into your problem.

I have ordered a Cheque book from my bank (HDFC) and they choose you (Blue Dart) as their delivery partner (well pity for my bank), i got message on 10/26/2016 that the AWB # [protected] is sent to your address via Blue Dart and on the same day i got a call from Delivery boy from his cell phone number, as i was in office i guided him to the way of my home so that he can drop the cheque book their but what a human he was he did not went to my home and updated the status as No one was available at home. i mean WTF? is this why you call your self the best courier services?

I called your center multiple times and non of the lines were answered, is this how to actively answer to your customer inquiry ?

i ordered that Cheque book for a reason and if it did not can mt me then i am going to Sue you in Indian Court for my loss, i have all the evidence with me and i am going to share that in the consumer court.

That's all i had apart from one thing which is that because my bank have you as their partner i am soon going to quit them as well @HDFC