Blue Dart Express Complaints & Reviews

Sir,
I bought a gas oven through snap deal. The consignment arrived Erode on 26.10 .16.The way bill no is [protected].I am given to understand that the delivery boy made efforts to deliver the same.I regret to inform you that no such thing happened.The delivery boy is well versed in telling lies.Further to rub salts on my wounds, The supervisor supports the delivery boy.This is the third occasion I am facing this problem with Blue Dart courier.I have bought so many things on line.It arrived safely by other couriers, where as Blue Dart fails every time.I dont see why consignments are shipped through them Very unreliable indeed and the irony is that the charges are higher than any other courier service.Delivery boys and supervisiors are on the same page, then how can one expect good service.I called the supervisor today at 12.15 pm and he assured me that it would be delivered.Another lie, I hope the management conducts an enquiry and takes action against the guilty.
T.Hewett

Regret to say the services of blue dart is continuously downgraded. Mostly saturday when delivery has to be
Delivered they do not make effort to serve the items and make fabricated message like
Consignee's address unlocatable/landmark needed, not traceable. Three times i have faced same problem.
When all courier service and postman found address without any difficulty, how the delivery boy not found.
He is simply enjoy holiday on saturday and fooling their seniors.
Today i also way bill no [protected], same stupid service serve. Nobody to ask the delivery boy why he is not
Call to customer if found any difficulty. My experience is also that delivery boy will say that customer not pick up
Hone or, busy but superviosr never take their call details if either they call to customer or not.

I also complaint same to amazon and other online website and the seller about blue dart service.

Sanatan ojha

Dear Courier Carrier,
Mine (Zorawar Singh) and my father's (Karan Singh) consignments, a total of three consignments with waybill number : [protected], [protected] and [protected] have reached jammu but to harassment of customer two of these three (waybill number : [protected] and [protected]) have been attempted delivery in the air because the courier boy never contacted on the given contact number and the reason cited was "Consignee'S Address Unlocatable/Landmark Needed" while I have provided the Landmark i.e. : "Bhagwati Haqiqat School".
You are cheating with both seller and consignee and moreover, harassing consignee. If not then tell me the following:
1. Why no call have been made to consignee when delivery was attempted?
2. Why can't your courier boy, if "Consignee's Address Unlocatable/Landmark Needed" call the consignee for instructions to his address?
3. Why if you can't deliver the product on the given pincode like ours (181205), you take the consignments.
4. Even if somebody calls in your local hub your representative won't give proper explanation for your worst service which even add to harassment of customer.
5 You are falsely updating that "Consignee's address Unlocatable/Landmark Needed" when you are not even doing it. It means you are blaming customer when fault is in your service.

So stop harassing the customer and don't take order what you can't deliver, otherwise if you and your service keep harassing customer then one can go to forums like consumer court for your false claims, false updating on site and mental harassment of customer.

I was supposed to receive a package from blue dart 2 days back.
Yesterday in the morning i received a message from blue dart stating that the package is out for delivery and it would be delivered in a few hours. I kept waiting till 7 pm it did not show up and at 7:30 pm i received a message stating that the address is insufficient. The address mentioned was 100% complete and correct. Alright maybe they had a problem in finding the address. They could have called to ask where exactly it's located? Okay fine, i understand they were probably busy. So i thought i should make the effort of guiding them. But they never picked up. Called at least 7-8 times and they did not pick up.

Today again i received a message in the morning stating the delivery will be attempted. I again waited till 7 pm and 7:30 pm i receive the message stating "premises closed". This is disgraceful from their side with false statements when the delivery was not even attempted.

Awb: [protected]

Poor service. Never recommending/doing business with them ever again.

Sir/Mam,
My order id is [protected].
My transport number is[protected] and tranport company was BlueDart.
Delivery ID is [protected]
I ordered a redmi note 3 during mi diwali sale on 19 october, at 02:07 PM . But a courier company didn't come to my given address for the delivery and didn't even call me for the purpose of delivery . They didn't deliver the product to me. They have delivered the product to the wrong person. I came to know this after i got a confirmation mail of successful delivery on my email id My email id. My email id is [protected]@gmail.com and my phone number is [protected]. Kindly look into this matter and provide me a solution regarding this as soon as possible. I will be very thankful to you.

Dear Sir/ Madam,
My name is kulwant grewal. Mana one week phla bule dart courier sa mare SIM mangwe te . But mara pas koe SIM nhi punchi or mara pas kise ke call be nhi aae. Mana jab buledart courier ka toll free number par call ke to muja pata chala ke mara jo courier ana ta wipis ja chuka ha. Or ab mana buledart courier ka landline number par call ke koe phone nhi uda raha ha.
Please solve my problem as soon as possible.

KULWANT GREWAL
Hisar (Haryana)
Ph. [protected]

I ordered some stuff and didn't get it.
Kept getting the run around that it got
Hung up in local office.i have been very
Disappointed in the service from the
Vendor and the fact that there seem
To be no way of contacting directly.

Waybill no:[protected]
Order no: NMS[protected]WRC
Shipment dated on 17th of October still not delivered to the delivery address. As it as an important medicine, you should give it your priority to deliver it as early as possible. It's been 12 days since the dispatch of the package. Kindly deliver my package with in today.

My packet was delivered on 24/10/2016 from noida to lko.

Packet out for delivery on 27/10/2016.
On 27/10/2016 & 28/10/2016 packet could not delivered with the reason landmark needed.I called up on this no [protected] belongs to anil tiwari blue dart office lko gomti nagar mithai lal chauraha branch.
This person do not know how to talk with the customer
job responsibility on taking salary and going back to home apart from that i do not know if do something else even he do not have any information about his company where he works for. Very arrogantly he said your no is switched of & your address is wrong.

I have a valid address proof how can some one say like this is a wrong address.
Do he has any proof ? if not the how did he say?

can any one from blue dart company can tell me if the phone no is not reachable then pact can not be deliver however on the same address i got my 2 credit cards of the same company from the same courier(blue dart)& same branch.

Then why did you deliver the packet last 2 times?
tell me the valid reason for the same?
else take some necessary action against anil tiwari.

I am available for my place, but your deliver states i am not available my place, this is show your poor serves. And this parcel is important for me.
This is your fault. And you say our currier is come and i not available so give me a detail a who person com for a deliver. Because i am available my deliver address 8am to 9pm. So give me a right information for this problem.
My awb no. - [protected]
Date - 28/10/2016

The product was out for delivery from 27th october 2016 and still not delivered. it's been two days. estimated delivery date 25/10/16.
Bluedart tracking no. / waybill no. [protected]. contacted asonsol bluedart courier service, both their numbers are not working. bluedart customer suppoer is also not helping out.

Runner c/o blue dart express ltd
Ummer mansion
6, g c mitr road
Near anand restaurent
Asansol - 713301

Pho #[protected]/[protected]/[protected]

They have been very irresponsible and uncooperative. the google reviews on their center has also been terrible enough.

I purchased Redmi note3 and two other accessories on 16th Sept 2016 in from mi.com and done online payment of 8999.Now its 28th of OCT and still my mobile is not reached to me.

Bluedart courier said that your order is lost somewhere and talk to mi but mi customer service just do vice-versa.Either give my products or back my money nothing else as I am from middle class family I need it badly after many months of saving I am able to purchase this phone but this is very unfortunate.please do something.

Order no : [protected]
Waybill no [protected]

I am the consignee of the above consignment. Though the above consignment arrived much earlier it is being withheld since 22/10. It appears that it was reported on 22/10it was not delivered as it was falsely reported that i was not available. Same thing was repeated on 23/10at 3pm.. Though another consignment no [protected] was delivered to me at 3pm. Today i also received a sms that it will be attempted but i only received a missed call at 17.58 who represented that he is your representative but he refused to come to my place and asked me to come down to hiroshima park to collect the same. I told him that i am a cancer patient and can not move as it is a bit far and he then refused to deliver the same. I am suffering for the delay and reserve my right to claim damaged for delay. Syamal gangulo

My tacking no.is [protected]. Your side shows delivery on 28/10/2016 date but till now i am not received a SMS or mail in you side. I am very satisfied for you service.

My order is not deliverd to me and when i am check order status in bludart offc Hisar that the bluedart courier Men asked the product is deliverd to AMAN (i do not know this person) and when i ask some questions to this bluedart men that they was angry to me and use the baad wording
soo plzz fastly solution of my problem otherwise i will ligal work...

Sir,

As per the information I am shopping online products while the product is delivered through the blue dart courrier they are asking to come office of blue dart courrier while the procedure is to deliver at proper address.
So please take action as soon as possible regarding the delivery of product to the proper address/location as mntion in the product.

Regards -
Mr. Anurag verma
Mob - [protected], [protected]

I have a delivered from hp that was expected to be delivered within a week an now blue dart is giving reson that flight has been delayed because of diwali festival it will take more time an on the contact number when i talked to customers service agent, she was arrogant with her talks and treated me very rudly
I think blue dart should close their company because they cant handle with their businesses and blue dart charges money to talk to customers service agent isn't worth . They sholud a toll free contact number

Hi

Tracking number [protected]

This complaint is against Bluedart. It has been twice I received message "delivery unsuccessful as they couldn't locate the address".

I have provided complete address, landmark and as well as my phone number so i could be reached whenever they attempt delivery.

What kind of "attempts" are these, where only bluedart cannot locate a simple address, whereas all other speedpost/flipkart/amazon/snapdeal - all reach on or before time.

This is fraud - by updating the status as "out for delivery" and "failure to locate address". There have been no attempts made and customer is just being fooled.

I want the parcel delivered by Friday Oct 28th, else this complaint will be escalated and spread across social media, for people should know what Bluedart delivery is.

3 of 99

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Re: netmail:3269330:delay in delivery
Inbox
X

[protected]@bluedart.com
Oct 22 (6 days ago)

To me
Dear customer,

Thank you for writing to us.

We informed our concerned delivery station to contact and deliver the shipment on priority.

Should you require any further assistance, please write to us or call us on[protected].

Best wishes,

Prathibha | executive-national mail centre (Nmc) | blue dart express limited |
Customer service [protected] │ 6 │www.bluedart.com
Follow india’s most awarded logistics company on

 please consider the environment before printing this e-mail. Save paper.

— original message —
From: lewis. Prakash. [protected]@gmail.com [mailto:lewis. Prakash. [protected]@gmail.com]
Subject: netmail:3269330:delay in delivery

Email id : lewis. Prakash. [protected]@gmail.com tel no : [protected] shipper/consignee/third party : consignee comments :
My package is lying in your hub since 19th oct waybill no : [protected]
Park street etail centr shipment arrived 19-oct-2016 16:23
Why the delay in delivering the package. Please have it delivered today.

Thanks.

Waybill number : [protected]
—
Pickup date : 08 october 2016
From : meerut
To : kolkata
Status : in transit
Expected date of delivery : 13 october 2016

Disclaimer:
This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure,
Copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action.
This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions
In the contents of the message.

Lewis simon
Oct 23 (5 days ago)

To prathibhad
My package is lying in your hub since 16th oct why the delay in delivering the package.

Waybill no : [protected]
Ccu bda warehouse shipment arrived at hub 16-oct-2016 10:10
Delhi hub shipment further connected 16-oct-2016 06:39
Delhi offsite hub shipment further connected 16-oct-2016 05:39
Cod processing centre iii shipment further connected 16-oct-2016 05:01
Cod processing centre iii shipment arrived 15-oct-2016 20:50
Cod processing centre iii shipment picked up 15-oct-2016 18:21

Thanks

Lewis simon
Oct 25 (3 days ago)

To prathibhad
Hello!
All shipments stuck in park street for days now. What is the problem???

Lewis simon
4:20 pm (19 hours ago)

To prathibhad
Dear prathiba,
My shipment arrived at the local hub on 19th oct and after waiting for delivery i was compelled to write to you on 22nd oct. You assured me 5 days ago that you have informed the concerned delivery station to contact and deliver the shipment on priority. Today is 27th oct. Nothing has happened yet. This is how your people follow your instructions???
On phoning no one picks up/ when i write the mail bounces and i get the message
Delivery has failed to these recipients or groups:

[protected]@bluedart.com
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

Now this is bordering on customer harassment. No more excuses i want it delivered at once. Fyi blue dart hub is 14 mins of walking distance from my house.
From home (Haji lane)
To park street, kolkata, west bengal
Inline image 1 inline image 2 inline image 3 inline image 4
Map from haji lane, kolkata, west bengal to park street, kolkata, west bengal
14 min (1.2 km) via acharya jagadish chandra bose rd
Regards,
Simon
[protected]

Lewis simon
11:17 am (5 minutes ago)

To prathibhad
Hello! What is the update on my delivery

Hi, I have checked my order status as delivered on your customer care but I was not at my mailing address yesterday, I don't understand how can you people be so careless and handle my order to someone neither have I received any message from your company for confirmation of order delivery.
I want this to be sorted ASAP else a strict action will be taken against your company.