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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 454

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W
watisala
from Bongaigaon, Assam
Sep 21, 2016
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Address: 797001

Package [protected] arrived on 26th August. Blue Dart neither delivered the package nor telephoned me. As per tracking record (photos attached) it has been delivered on 8th September 2016. Blue dart may like to give me back my stuff or give me a refund. It is not correct to cheat people like this.
+1 photos
Dear Team Blue Dart,

Asv i have placed a order in Snap Deal on 14th sep 2016. Today(23rd sep 16) i recieved a mail from sd which they mentioned Blue Dart as a courier partner also mentioned the AWB NO ( [protected]) & Ref no: SLP[protected].

Hence, i called Blue Dart Thanjavur @ [protected] to enquire the status of the product. But there is no proper response. One back end employee picked my call and refuse to guide me properly ( her name NA).

Pls revert back.

Warm Regards,
Thanigachalam
Thanjavur-613 006
Tamilnadu
[protected]
Email: [protected]@gmail.com
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    Ramjee123
    from Pune, Maharashtra
    Sep 21, 2016
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    Address: Bangalore, Karnataka, 560037

    This shipment awb [protected]. I called cusotmer care but got an automated message but was not able to connect with a human.
    Customer service[protected], [protected]
    Location[protected], 2248071

    I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back.

    I don't understand what is this status.. No one has called me while delivering the product. But unnecessarily you put the status as undelivered shipment held at location without any intimation.

    Please call me on this number : [protected] and inform whether i will be getting my product or not.
    My mail id is ramjee. [protected]@gmail.com

    Office address
    No. 133, ground and first floor, gopalan millennium, kundanahalli road, brookefield, beside cmrit college, bengaluru, karnataka 560037
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Sonali Bhakta
      from Mumbai, Maharashtra
      Sep 21, 2016
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      Address: 700141

      Blue dart taking my matter casually. they can't delivered my product from 10 days. raja sourav, swarnali all are bogus executives of your company.they told me that our area is a restricted area thats why they can't delivered my product but last evening i have seen blue dart vehicle in my area to deliver other orders.
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        B
        bajibb
        from Indore, Madhya Pradesh
        Sep 21, 2016
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        Address: Dhar, Madhya Pradesh, 454775

        Dear sir/madam
        We are having contract for courier facility with your company by the name Printpoint Pharma Packaging Pvt. Ltd. by customer code : 235701.
        We have send an courier, collected by your person from our company with doc no.[protected] on[protected] by Mr shekhar. for mumbai. This docket has not reached mumbai till now. on enquiry Mr dinesh from pithampur branch is telling that courier is not booked from pithampur office and is lost.
        Sir, this is a serious issue as we hand over very important documents to your courier company and your person responding in such pathetic way.
        I want my documents back and if you cannot give us services please let me know we will arrange other courier.
        Please give me back my courier you have booked any how as it contains important shipping documents.
        Hope some body will take it seriously now!!!
        Gulzar
        Director
        [protected]
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
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          D
          Debojyoti Dey
          from Kolkata, West Bengal
          Sep 20, 2016
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          Address: Kolkata, West Bengal, 700017
          Website: www.maithangroup.com

          The way bill number is [protected] the card is not yet deliver till please do the needful in this regards.

          Regards
          Madhur Agarwal
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            R
            raajans
            from Delhi, Delhi
            Sep 20, 2016
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            Address: 110030
            Website: www.bluedart.com

            I am complaining about non delivery of my package. It was disbursed yesterday evening from Mumbai pin code 400065 and suppose to reach delhi pincode 110030 by today but due to bad weather it is delayed. It is very urgent and we need this by today itself at anycost otherwise it will be a very huge loss for undersigned.

            POD Number: [protected]

            Please do the needful on an urgent basis.

            Regards,
            Rajan Sharma
            TOPSGRUP
            Tops Security Limited
            Cell: [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
            Waybill No: [protected]
            VenkataKiran Koniki
            MMADAPPS india pvt ltd, Bangalore
            Mob:[protected]

            My credit card to deliver by 3/09/16 but still not get... Daily i cal customer care number everyday he tole today definitely but not get...
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              F
              foster
              from Mumbai, Maharashtra
              Sep 20, 2016
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              Address: Mumbai City, Maharashtra, 400029

              2 consignments of mine
              1 from hyderabad under awb nowaybill no : [protected] dt. 16th sept 2016
              And the other from pune under awb no [protected] dt 19th sept 2016 could not
              Be delivered by blue dart even though my address is easily
              Accessible and there is always some one at home.
              Blue dart excuse is that the address cannot be located.
              But they did not even bother to call.
              Consignment from pune returned to sender without even checking.
              Big question mark regarding blue dart service
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                accordpurchase
                from Mumbai, Maharashtra
                Sep 20, 2016
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                Address: 400610

                I have not received my courier way bill no [protected]... When i call to customer care service they told me, we will dispatch till 6pm & we wait till 7 pm but courier boy not came, after that again i called to customer care service that time they told me our courier boy came at 6pm but your office was closed at that time. This people are lying and dont give any number for contact to courier boy.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  subhajitbanani
                  from Mumbai, Maharashtra
                  Sep 19, 2016
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                  Address: Murshidabad, West Bengal, 742102
                  Website: bluedart berhampore branch

                  Received not a single phone call form Blue dart berhampore branch but they said that address not found it really a great joke to me. I think its a fake SMS to hide their fault, they done it frequently in brerhampore at several time in past for other customers also. So I request to management that take it seriously for your companies reputation.
                  With regards.
                  Subhajit maitra
                  Awb [protected] ( order from tatacliq)
                  Berhampore. Murshidabad.
                  Mob- [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    B
                    Biddu25
                    from Hyderabad, Telangana
                    Sep 19, 2016
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                    Address: Hyderabad, Andhra Pradesh, 700081
                    Website: www.bluedart.com

                    The customer care does not respond. The tracking ID says checked out for delivery at 6:32pm on a Monday evening, I waited till midnight in my office still shipment not delivered.
                    When I visit the customer service centre to retrieve, they say it's a bank parcel so it will be delivered to my office address only. And the parcel never comes. Am at a new city, my first job, and am on the verge of not getting my salary, thanks to BlueDart, because that is my salary account kit which they are fooling around with.
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Meine phone book kiya tha redmi 3s 12 wed ko aur abhi tak nahi meri iss samsya ka haal jald se jald karo

                    Pathetic service - Comment #2553706 - Image #0
                    Pathetic service - Comment #2553706 - Image #1
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                      Balram jha
                      from Churachandpur, Manipur
                      Sep 19, 2016
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                      Address: Katihar, Bihar, 854105
                      Website: bluedart.com

                      Hello my courier not received from bluedart courier.bluedart executive call me 18 September 2016. Time are approximately 3:00 clocks.bluedart executive asked my address and said that wait sir I am coming please collect your couture. In evening.next day I am calling bluedart executive where are my courier executive said your courier not reached my Katihar barch office.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Srikanth Kulkarni
                        Sep 19, 2016
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                        Escalation on non delivery on several reminders and emails.

                        Address: Hyderabad, Andhra Pradesh, 500048

                        I would like to escalate the issue regarding my icici chq courier send to given address.i requested to blue dart to send the courier to new address whr we are staying.i also provided the contact number of my mom as i stay in UAE.still the courier guys never contacted my mom in given number to your folk Mr.Vikram and surprisingly he is a customer service manager.i would like to raise a complaint against the service and will take serious action...
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                        J
                        JollyFebby
                        Sep 19, 2016
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                        Address: Kollam, Kerala, 683513
                        Website: www.amazon.in

                        I had made an order from amazon and they shipped through blue dart.
                        But there is no item in the box.
                        They cheated me

                        First time they sent the wrong item from amazon.
                        Then they said they accidently happens.
                        Again they sent a box without the item

                        Regards

                        Jolly
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                          S
                          swati jagtap
                          from Pune, Maharashtra
                          Sep 19, 2016
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                          Address: 411057

                          I have not received my courier AWB no [protected]...When courier boy call me that time i was in office & enable to pick call but if i call back after 5 min. always phone was busy & after they told me that they dispatch it on next day...they just went from that area.

                          I called it about that customer care executive but they not replied properly.

                          Please dispatch my courier ASAP.

                          My Email id swati.[protected]@tcs.com
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            A
                            avoo
                            from Bengaluru, Karnataka
                            Sep 19, 2016
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                            Address: 641029

                            We have booked two delivery one is Thane & another one is Gurgaon. we have handed over the material according to the Docket Number given, Pick up team has made a mistake on pasting the Docket number.

                            Docket Number allotted for Thane delivery [protected], Gurgaon delivery :[protected], but wrongly delivered the both shipment mismatched(Picture attached)

                            Please confirm with your team & take necessary action on the same.
                            +2 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              A
                              abbai thota
                              from Hyderabad, Telangana
                              Sep 18, 2016
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                              Address: Hyderabad, Andhra Pradesh, 500082
                              Website: www.bluedart.com

                              Airway bill [protected] and no.[protected]
                              On 10/9/2016 we are in the flat but your delivery boy without checking dropped MISSED YOU SLIP at our watchmen hut. He did it TWICE. They are not visiting second time if they miss 1st time. sometimes they are leaving important doc at security. We may be forced to inform our client not to send through BLUE DART.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                amanish Iyer
                                from Kolkata, West Bengal
                                Sep 18, 2016
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                                Address: Hooghly, West Bengal, 712223

                                I have purchased a defective share from paytm and paytm told me that my product will be picked up by blue dart on 17th september, 2016 and they have given me a sms .In this sms they have sent me two contact no also. Unfortunately they did not pick my product up on 17th sept and when i called them they told me that they are busy, so they cant come to my house to pick it up. I think this is a straight forward case of violation of customer service . Pls take necessary steps to resolve this problem.
                                My Address is -
                                64 A.P. Addhya Lane
                                Po- SHEORAPHULI
                                pin- 712223
                                contact details is [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Deeak85
                                  from Mumbai, Maharashtra
                                  Sep 18, 2016
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                                  Address: Fatehabad, Haryana, 125133
                                  Website: bludart.com

                                  I Deepak singla would like to submit this complain is against your Blue Dart courier office at tohana-125133 my shipment arrived at TOHANA on 9Sep 2016, I was waiting for my shipment on tracking it was learnt that they have declare the area out of range whare this address is well within the range and they not made any call either. Lastly I gived calls to the no shown on site so many times, the did not pick my call, .My shipment No. is [protected] its very urgent document, now what to do?
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    rusik
                                    from Bengaluru, Karnataka
                                    Sep 18, 2016
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                                    Address: Bellary, Karnataka, 583102

                                    I ordered xiaomi mobile through mi store on 7th September and the package has arrived at Blue dart office on next Monday itself but when I tracked the message was showing undelivered stranded at location and after wait one week there is no call nothing and the Same message is being displayed. So I decided to personally visit courier service("Blue dart ") office and collected it. After that the fellow posted out for delivery and delivered on track page. This made me highly uncomfortable. They are cheaters. so please guys I suggest you don't order items if courier facility is blue dart
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      A
                                      Aditya ranipool
                                      Sep 17, 2016
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                                      Address: 737135

                                      I am a frequent online shopper so this complaint is based on your service observed over a year or so in Ranipool, Sikkim
                                      There was a time when blue dart was the no.1 courier service in India, it still cud be but for me and the people of Sikkim that isnt the case.The service is bad. Delayed delivery everytime. Your courier service till siliguri is up to the mark...no delay whatsoever but i cant say the same for your service form siliguri to Gangtok, Sikkim which is jst 3 hours by road. There seems to be some problem in your operation or the problem lies in the use of public transport between siliguri and Sikkim to transport the bluedart Couriers.
                                      Ranipool bluedart keep our Couriers for an extra day or two every time. i track my courier online and see that its arrived the day before or the day before that and there is no intimidation from bluedart office. infact i have to inquire every time.
                                      Your Ranipool office seems to have forgotten what home delivery means...your employees are just lazy. Till date i have never ever got my couriers home delivered by bluedart...i have to go to collect it myself.( Jst for your information, i live jst 100 metres from bluedart ranipool office).
                                      You have to take immediate action against this and treat my complaint with priority because if this is not rectified now this trend will go on forever and bluedart will have a bad reputation.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      My shipment AWB no [protected] is lying at Bluedart ranipool since day before yesterday. The people there are not even calling forget about delivery.
                                      This is one of the hopeless service in Sikkim.
                                      Please resolve this problem.
                                      My shipment AWB no [protected] is lying at Bluedart ranipool since day before yesterday. The people there are not even calling forget about delivery.
                                      This is one of the hopeless service in Sikkim.
                                      Please resolve this problem.
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