Blue Dart Express Complaints & Reviews

My brother couriered my cell phone from Delhi to Mumbai with AWB No [protected] on 28.9.2016 and phone was in good condition at that time. I received courier on 29.9.2016, first of all packing was very pathetic and when I open the parcel switched on my phone the touch screen was not working, I was so disappointed.

I have faced inconvenience because of Blue dart carelessness.

I would like to claim the charges of rs 5000.00 which I have to pay for new touch screen of my cell phone . I am hopeful that blue dart will claim my settlement promptly.

I had booked a shipment thru Blue Dart courier as per the following details:
consignment no : [protected],
place of booking: Bhubaneswar
Receivers address : Debasis, Chatterjee, Pincess Tower, Faridabad, Sector -86
Dt. of delivery : 19th sept

After the delivery boy delivered the consignment, we found that out of 5 items booked in the shipment, only 4 were delivered. There was a thin cut at the bottom of the pack thru which someone had stolen the item. We, within 2 minutes called the local office, but no one picked up phone. We spoke to Bhubaneswar person who had booked our shipment, but he was not able to help us, neither he could inform us how we can get our money back. We sent a mail to customer care of the Blue Dart company, but there was no response.

We have the packet and also the pic of the packet at the time of delivery alongwith the cut
. We want serious action against this misdeed and also want to get the compensation of the stolen item/

My package was sent from jaipur to payyanur, kerala. While sendin i filled all forms but then at banglore they r telling some papers r missing. They r not able to give adquate details of papers. It was vry important for me but it is on hold since last 24days. They dont seem to b helping. Firstly while sendin they gave only half info. Due to this i m facing many problms.since the package is of great importance. These 24 days of mine hav gone in vain and the matter is not over yet.

I had paid an order by paytm wallet but I don't know that payment was completed or not and my cash did not come back also. pls do favour me tell me all about this transaction. Wallet order id [protected]. I had order a xiomi phone of Rs. 8999. The phone came through blue dart courier and i did payment by paytm wallet.that time my paytm wallet amount decrease by amount of Rs.8999 but amount not submitted in blue dart courier services account. And now i want to know that where is my paytm cash.

Blue dart returned my shipment without any relevant reason. One reason they are providing is that address incomplete/landmark needed. I have already mentioned the complete address and land mark as well but when i contacted with the customers care she told me that sorry sir we can't do anything so plz aap fir se order place kar dijiye. I told him that i requested chequebook from icici bank on urgent basis and i need this cheque book before friday but today i saw the status of shipment then it is showing returned.

I have purchase micromax led after tracking order delivered on[protected] but order not received yet from blue dart my tracking no. [protected]
My mob. is [protected]

Dear sir,

The above consignment with ref no [protected] was booked from bangalore on 28.09.2016 in blue dart express by paying rs.310.00 for express delivery on the next day.

I am really surprised that the consignment was sent to hyderabad hub from bangalore instead of mumbai as per the tracking records.

The consignment was booked for urgent delivery and non delivery on 29.09.2016 has put me in financial loss of rs.10000/- for the delay.
I do not know how such carelessness can be committed by your personnel without bothering to verify its destination and sending it to hyderabad.

By this mail, i call upon you to repay the amount of rs.310/- paid as charges besides damages of financial loss of rs.10000/- along with delivering the consignment to me today 30.09.2016 failing which i shall be constrained to take up case in the consumer forum.

I expect a positive response from you immediately.

Thanks

Mvl mallikarjuna

Dear sir,
I would like to you inform that please change the pincode 500072 because pin code wrong . please today arranged my order. I am very very urgently my order.my tracking I'd [protected].

Dear sir? Madam
I have sent many mail including my address - shyam nagar rawat bhata road near shiv mandir 324010 for sending my parcel but not received your rply or my parcel. Track status show my parcel arived on 26 september 2016. And show landmark needed but my address is easy for reaching so plz deliver immediately on my address.
Thanx
[protected]
[protected]

Not for received calls in rajkot branch and not for reguller delevery

Dear blue dart team

My name is md wakil khan. i'm from kolkata i would like to highlight you an issue with courier service. my courier ref no ev[protected] which is landed to jayngra kolkata office on monday.

The courier franchise owner is so rude and never pick the call also his office contact no. is not working. despite requesting him several time to deliver the document as per my suitable time he ignores.

This is the second time my item will get returned undelivered and dtdc will be the responsible.

Please guide your franchise not to play with important documents and customer.

Wakil khan...

[protected]

I had purchased a Xiaomi fitness Band from Mi website on[protected] which is supposed to deliver by Bluedart to my address .The tracking number given by Mi for shipment through bluedart is awb#[protected]. On[protected] at 2:50 I've received a call from courier guy with mobile number [protected] at 2:50 pm and as no one was at my place, i told him the same but at 3:00 pm I've received a text from mi and bluedart that the product has been...

My PAN acrd was being sent from Mumbai to Ranchi via Waybill Number : [protected]. No attempt at delivery was made even after lodging a complaint and providing the phone numbers.The documents are now being shipped back to Mumbai.

This is heights of irresponsibility and carelessness that these guys follow on a regular basis. The delivery called me up and i guided him with the location and also told him that if he can call me anytime if he is unable to find the location. But still the irresponsible and careless delivery guy returned my package saying that he was able to find the location. I have specially left my ph. no. with them and asked them to call me before delivery. None of their customer care numbers are working neither any of customer care emails are active. I do not know how our government is allowing such fraud and irresponsible companies to setup their business in this country. Please take strict action against them.

+91-[protected]
This number is your courier boys and he is not behave like good courier boys.
cut my call or set our phone to auto cut any number. i dont know what is actual but your courier boy is very disappointment to me. I refer to our known person not use BLUE DART company for future courier

Sir.. I would like to draw ur attention towards wrong comments put by delivery man.. He twice put the comment that consignee not available.. Rather he never come to my place.. Since last two days i m waiting for my packet.. But it is not being delivered due to excess packages accepted by delivery man but he fails to deliver the same.. I have sent u two attachments.. Itself explanatory.. That delivery man till evening delivered only 18 or 19 packets / parcels.. And for the rest he mentioned that consignee is not available.. Which is not only false but lso disturbing..
Earlier the same thing happened to me.. When my credit card envelop had not been delivered to me.. I thought it's due to some reasonable reason this had happened.. But it's a trick of delivery man.. I had to go to ur trichy hub to collect my packet.. This time also i think.. I need to go to collect my parcel...
This kind of attitude n work.. Tarnishing the image of company leading in the field of courier service..
Expecting a suitable action in this regard.. N let me informed about that.. Today i have to go to collect my parcel. Since i cannot trust.. That i can get it in time.. I was on two night shifts due to delivery of parcel.. I was present full day at my home.. To get the delivery.. But it's very painful that ur delivery man putting wrong comments..
The attachment showing the second last position of my parcel.. The screenshot had been taken at about 1800 hrs..

Hi,

I requested hdfc bank to deliver me a debit card. My zip code is 700091.
They choose the blue dart service for delivery the card. The shipment arrived salt lake service
Center at 22-sep-2016 11:07 but they are not deliver the shipment in time and showing some messages
Like "consignee's address incomplete/landmark needed", "shipment out for delivery",
"consignee's address incorrect", "need department name/extention number" in their
Website when i am searching with my waybill no. At least they show the following message

Undelivered shipment held at location.
This has happened 3 times in a row inspite of me having sent repetaed reminders & confirmation of both my identtity & office address via the website 3 times in a row...

I haven't seen that type of bad services in my entire life. I suggest everybody not to use blue dart service.

For your reference screenshot is attached with this comment.

Best regards

Uchetan dey

I have ordered a book from amazon which the blue dart has to delivery it to my college. The zip code is 620009. This is well within the service area of bluedart but still they refuse the deliver it here. I want the parcel urgently by today as it already has been delayed a lot.
My address is tamil nadu national law school, tiruchirappalli. Waybill no is [protected].

Dear sir
I have allready paid my payment by online for debit card but the corrier boy recieved the payment. Because i have all ready pay for paytm by debit card the payment 1740/- is allready done by bank pls solve my problem and refund that payment. (Awb no-[protected])

I received a call from[protected] perhaps a local office of blue dart that your order no awb-[protected] lying with them and will be delivered at your door step. They confirmed my address and i told them about it. At around 4.00 pm i called the same no. From which i received the call they said that courier boy is up for delivery will call you shortly but i did not get any call. Now they are declined my order saying consignee's address incorrect. I call them twice in the morning around 10.-10.30 am no one picked up the call. Kindly contact them and ask them to deliver my order at my home as soon as possible as i need the item urgent