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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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N
Naushad Mohd
from Delhi, Delhi
Sep 25, 2016
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Address: New Delhi, Delhi, 110094

Greetings from delhi

Blue dart doesn't deliver any item to my address. I have lodged complaint many time against blue dart but no action has been taken. Other courier company has no problem to deliver any item to my residence. I have a parcel with blue dart but they are saying i have provided wrong address.
But i have provided correct address with pin code and phone number. Courier boy is responsible for all the things. Courier boy didn't call me.
Parcel is very important for me.
Blue dart awb : [protected].
Take necessary actions against blue dart it always does same with me all the time.
A line of confirmation would be highly appreciated.
Blue Dart Express customer support has been notified about the posted complaint.
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    G
    genieous
    from Jaito, Punjab
    Sep 24, 2016
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    Address: Jaipur, Rajasthan, 302006

    Dear Sir/Madam's,
    why you are not deliver my product in my address when you pick the order that time you not check the my address it is very big problem in your courier service so please provide my product on my address even you send me a message that is not contain the address of your office and i search so many office of bluedart in Jaipur so i am unable to pick up in your office because very far from my place.
    My address: Villa no 733, Omaxe City Near Bad ke Balaji, Ajmer raod Jaipur Rajasthan Pin code 302006.
    contact no :[protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Srinjay Nath
      from Kolkata, West Bengal
      Sep 24, 2016
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      Address: Kolkata, West Bengal, 700104
      Website: www.bluedart.com

      Bluedart Express Limited
      Safehand Logistics Private Limited
      266/4, Diamond Harbour Road,
      Behala Chowrasta, Kolkata

      I am having the worst experience while BLUEDART failed (once again) in delivering a mobile phone from mi.com store. The product arrived yesterday and today it was marked out for delivery but it was not delivered for some reasons.

      When I asked the manager about the delivery he blatantly replied, unless it is a postpaid package, it will not be delivered in time. They get some extra margin when the product is ordered in COD mode. So to encourage that, they will not deliver prepaid products on time.

      I want to know if I have done any wrong in paying for the product upfront. And if not, then he is making a derogatory statement which needs to be addressed.
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        ritur44
        from Delhi, Delhi
        Sep 24, 2016
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        Address: 380061
        Website: blue dart

        A worst experience. even after continuous follow-up, the final answer i got was, your address is un reachable. on the track map, i saw the courier man in my area since morning, i tried to tell this to your office, nobody was interested. neither anybody contacted me over phone to recheck the address.
        Now i am answered that it will be delivered on monday.
        Is this the professional approach of a courier company?
        Blue Dart Express customer support has been notified about the posted complaint.
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          Website: www.geltec.in

          The consignment received on 23.09.2016 was damaged and the samples were missing. unfortunately we noticed that after reeving. Three 5gm samples was sent from the party 'Ambe phytoextract ' new delhi....
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          R
          reshm62
          from Kolkata, West Bengal
          Sep 23, 2016
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          Address: 700033
          Website: www.bctinfra.com

          Dear sir,

          Greetings from papillon developers llp.

          Please note that a consignment for pick up was booked on 22.09.16., token no-12556 from bct infrastructure llp, customer code:201316.

          But we regret to say that the consignment was not picked up yesterday.

          The next day, the same consignment was picked up by a delivery boy whose behaviour was very rude. on enquiring regarding the previous day's pick up he casually told that he was informed late regarding the pick up so he was busy in other pick ups.

          Such kind o[censored]nprofessional behaviour is not expected from a reputed company like blue dart.

          The same has already been repeated earlier. hence the management is deciding to switch over to some other courier company due to his callous unprofessional behaviour.
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            sumit17
            from Noida, Uttar Pradesh
            Sep 23, 2016
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            Address: 110037
            Website: www.tatacliqe.com

            HI Blue dart team,

            This is to inform you that this is very pain full to me says that your we have not received my packed yet order date is 16 Sep and[protected] awb no [protected]. when i talk your pickup he cut my mobile phone and use abuse words please check at your end arrange to deliver my parcel.
            please help me on this for any clarification please contact me
            [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              R
              Renuka G Sharma
              from Ambasa, Tripura
              Sep 23, 2016
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              Address: 831011
              Website: Blue dart Courior services

              I want my courior urgently with blue dart service.

              As today i m calling this courior company's blue dart courior services land-line number no one is picking up the calls..

              I want to confirm my address plz for the further queries

              Plz contact me on my phone no. [protected]...
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                F
                Felix Solomon
                from Mumbai, Maharashtra
                Sep 22, 2016
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                Your person called me to ask the address and after guiding him he has not reached our place and latter massage comes from blue dart stating the we were not there in house, its shocking!!! the behavior toward me was also not pleasant, pls look into this matter and send back my product.
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                  N
                  Narasimha Thammineni
                  Sep 23, 2016
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                  Address: 560037

                  Hi,

                  this is regarding the waybill[protected], we have not received the courier . we got to know that it has been delivered to wrong address. When we enquired with customer care, not getting proper response from them. Seems it's a poor service and no proper response from them. I would like to request them to take proper action on this matter.

                  kindly check and let us know the status ASAP.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    A
                    AnkitaChh
                    from Delhi, Delhi
                    Sep 22, 2016
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                    Address: 122018
                    Website: Blue Dart has not even provided tracking details.

                    Date of Incident 19.0.2016 - 22.09.2016
                    Client Number: [protected] (Blue Dart Gurgaon)
                    I am expecting an order to be delivered. Person came to deliver on 19.09.2016 when I specifically mentioned not to attempt delivery as I will be out of station.
                    Then no delivery attempt was made on 20th, 21st sep 2016. But when i called the company where the order was placed, I was being told that Blue Dart has updated status as"Delivery Attempted"for date 22.Sep.2016 which was not correct at all. No one actually came and they didn't call even once. Again when escalating the issue I received a call on 22.09.16 and person asked if I was @ office (Delivery Address) and I said yes from past 3 days after monday I am here. Till then I kept trying calling the same number and they didn't pick most of the times. some other times they are picking up causing charger for my call and cut it after 2 seconds. After it they are keeping their phone such way that it is coming busy, This is completely unethical and I have faced same problem in Gandhinagar as well when they didn't even attempt to deliver and send me a SMS that object has already been delivered and that time as well no one picked the call. I went to their head office 10 kms away and saw myself that no one cares to pick call up and it just keeps ringing thus challenging the patience of customer.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Sep 23, 2016
                    Updated by AnkitaChh
                    I just received AWB number which has incorrect status updated for continuous 4 days i.e Consignee Out Of station for dates 20Sep, two times on 21 Sep and 22 Sep. I have always been at my delivery address and no one even bothered to call. Kindly provide me justification for the same. Here is screen shot attached for the same :
                    Gurgaon Shipment Out For Delivery 23-Sep-16 09:54
                    Gurgaon Consignee Out Of Station 22-Sep-16 11:30
                    Gurgaon Consignee Out Of Station 21-Sep-16 18:02
                    Gurgaon Consignee Out Of Station 21-Sep-16 11:30
                    Gurgaon On Hold As Requested By Shipper 20-Sep-16 18:29
                    Gurgaon Consignee Out Of Station 19-Sep-16 15:20
                    Gurgaon Shipment Out For Delivery 19-Sep-16 08:52
                    Gurgaon Shipment Arrived 18-Sep-16 10:16
                    Gopinath Bazar Hub Shipment Further Connected 18-Sep-16 09:26
                    Gopinath Bazar Hub Canvas Bag Received As Overage 18-Sep-16 03:51
                    Delhi Hub Canvas Bag Received As Overage 18-Sep-16 01:11
                    Gurgaon C W Shipment Further Connected 18-Sep-16 00:09
                    Sohana Road S/C Shipment Arrived 17-Sep-16 13:29
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                      N
                      neranjan3
                      from Jamnagar, Gujarat
                      Sep 22, 2016
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                      Resolved

                      Address: 410206

                      Booked one product on 13 sep 2016 when i booked the product it written over there one day shipping but its takes 9 days
                      to reach panvel (my destination) when i call your bluedart customer care executive (she) told me you will get your product tommorrow when product reach your final warehouse then also its take 24 hrs to reach my location though the location from your warehouse is just 1.5 kms.

                      Next time I have to think about ebay and bluedart when i shop other products.

                      This is very bad experience i got from bluedart and ebay, this is not called professionalism.i am very disappoint.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Dear Customer(neranjan3),

                      We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you.

                      Thanks & Regards,
                      Team Ebay
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                        A
                        asasreedhar123
                        from Thiruvananthapuram, Kerala
                        Sep 21, 2016
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                        Address: Bikaner, Rajasthan
                        Website: www.touchlcdbaba.com

                        Ive ordered an item from touch lcd baba nd it was couriered via blue dart.. now it is saying that my shipment has been misrouted nd neither bluedart nor the vendor is replying to my messages
                        Waybill No : [protected] Reference No : 9593
                        i hope my request will be heard by the above said companies atleast now..

                        please do the necessary steps to make sure i dont have to trouble much again
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          watisala
                          from Bongaigaon, Assam
                          Sep 21, 2016
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                          Address: 797001

                          Package [protected] arrived on 26th August. Blue Dart neither delivered the package nor telephoned me. As per tracking record (photos attached) it has been delivered on 8th September 2016. Blue dart may like to give me back my stuff or give me a refund. It is not correct to cheat people like this.
                          Dear Team Blue Dart,

                          Asv i have placed a order in Snap Deal on 14th sep 2016. Today(23rd sep 16) i recieved a mail from sd which they mentioned Blue Dart as a courier partner also mentioned the AWB NO ( [protected]) & Ref no: SLP[protected].

                          Hence, i called Blue Dart Thanjavur @ [protected] to enquire the status of the product. But there is no proper response. One back end employee picked my call and refuse to guide me properly ( her name NA).

                          Pls revert back.

                          Warm Regards,
                          Thanigachalam
                          Thanjavur-613 006
                          Tamilnadu
                          [protected]
                          Email: [protected]@gmail.com
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                            R
                            Ramjee123
                            from Pune, Maharashtra
                            Sep 21, 2016
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                            Address: Bangalore, Karnataka, 560037

                            This shipment awb [protected]. I called cusotmer care but got an automated message but was not able to connect with a human.
                            Customer service[protected], [protected]
                            Location[protected], 2248071

                            I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back.

                            I don't understand what is this status.. No one has called me while delivering the product. But unnecessarily you put the status as undelivered shipment held at location without any intimation.

                            Please call me on this number : [protected] and inform whether i will be getting my product or not.
                            My mail id is ramjee. [protected]@gmail.com

                            Office address
                            No. 133, ground and first floor, gopalan millennium, kundanahalli road, brookefield, beside cmrit college, bengaluru, karnataka 560037
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Sonali Bhakta
                              from Mumbai, Maharashtra
                              Sep 21, 2016
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                              Address: 700141

                              Blue dart taking my matter casually. they can't delivered my product from 10 days. raja sourav, swarnali all are bogus executives of your company.they told me that our area is a restricted area thats why they can't delivered my product but last evening i have seen blue dart vehicle in my area to deliver other orders.
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                                bajibb
                                from Indore, Madhya Pradesh
                                Sep 21, 2016
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                                Address: Dhar, Madhya Pradesh, 454775

                                Dear sir/madam
                                We are having contract for courier facility with your company by the name Printpoint Pharma Packaging Pvt. Ltd. by customer code : 235701.
                                We have send an courier, collected by your person from our company with doc no.[protected] on[protected] by Mr shekhar. for mumbai. This docket has not reached mumbai till now. on enquiry Mr dinesh from pithampur branch is telling that courier is not booked from pithampur office and is lost.
                                Sir, this is a serious issue as we hand over very important documents to your courier company and your person responding in such pathetic way.
                                I want my documents back and if you cannot give us services please let me know we will arrange other courier.
                                Please give me back my courier you have booked any how as it contains important shipping documents.
                                Hope some body will take it seriously now!!!
                                Gulzar
                                Director
                                [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Debojyoti Dey
                                  from Kolkata, West Bengal
                                  Sep 20, 2016
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                                  Address: Kolkata, West Bengal, 700017
                                  Website: www.maithangroup.com

                                  The way bill number is [protected] the card is not yet deliver till please do the needful in this regards.

                                  Regards
                                  Madhur Agarwal
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                                    R
                                    raajans
                                    from Delhi, Delhi
                                    Sep 20, 2016
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                                    Address: 110030
                                    Website: www.bluedart.com

                                    I am complaining about non delivery of my package. It was disbursed yesterday evening from Mumbai pin code 400065 and suppose to reach delhi pincode 110030 by today but due to bad weather it is delayed. It is very urgent and we need this by today itself at anycost otherwise it will be a very huge loss for undersigned.

                                    POD Number: [protected]

                                    Please do the needful on an urgent basis.

                                    Regards,
                                    Rajan Sharma
                                    TOPSGRUP
                                    Tops Security Limited
                                    Cell: [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Waybill No: [protected]
                                    VenkataKiran Koniki
                                    MMADAPPS india pvt ltd, Bangalore
                                    Mob:[protected]

                                    My credit card to deliver by 3/09/16 but still not get... Daily i cal customer care number everyday he tole today definitely but not get...
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                                      foster
                                      from Mumbai, Maharashtra
                                      Sep 20, 2016
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                                      Address: Mumbai City, Maharashtra, 400029

                                      2 consignments of mine
                                      1 from hyderabad under awb nowaybill no : [protected] dt. 16th sept 2016
                                      And the other from pune under awb no [protected] dt 19th sept 2016 could not
                                      Be delivered by blue dart even though my address is easily
                                      Accessible and there is always some one at home.
                                      Blue dart excuse is that the address cannot be located.
                                      But they did not even bother to call.
                                      Consignment from pune returned to sender without even checking.
                                      Big question mark regarding blue dart service
                                      Blue Dart Express customer support has been notified about the posted complaint.
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