Blue Dart Express Complaints & Reviews

My AWB No. [protected] and Ref No. EV[protected]
I was supposed to receive the credit card from SBI . I went to the Blue Dart office on 24th August to inquire about the card. I was told that the card has not arrived and it could only be delivered at home address i.e 68A, Motilal Nehru Road, Kolkata 700029. However they did not inform me when it will be delivered and when I visited them again on 26th August, I was told that they returned the card to Gurgaun. I am astonished at the service of Blue Dart and please note that I was not informed anything about the delivery by sms, phone or email. Thus I did not know the status of the delivery. This time again SBI has dispatched the card and I do not know if I will at all receive it.
You must punish the persons concerned.

I ordered a Tata Swach (Order No-15218, Order date-06/09/2016 18:30:16) product from Tata Swach Chemical Limited through online with online payment. This product has been sent to Blue Dart Courier at Malda dist.
This product has reached to this courier and they also called for delivery, therefore I went to receive the product but they are wanting Tracking Number for delivery but they have not sent me any tracking number. Then today I return from there. Now I am facing a big problem.
Sir, please kindly help me to rescue from problem.

Pan card was sent by nsdl, pune through blue dart vide awb

[protected] on 01/08/2016.

Still today i have not received my pan card.

When contacted to blue dart customer care, they informed

the card was returned as the nearest land mark was not

given. So the delivery man could not locate the address.

It was utter neglegency by a courior company like blue dart.

In past blue dart had deliveried so many item in same address.

It is a prime address in dumdum, . Kolkata-700074.

More over my mobile no. Must have given in the address.

He did not bother to ring me.

The land mark coloumn was not specified in the form. So how

can i mention ?

please look into the matter. It is really disgusting attitude

which we never expect from a blue dart personnel.

The address was 264/2 dr m.N .Saha road, balaka abasan.

Chatakal, dumdum, kolkata -700074.

Even i[censored] write 264/2 dr. M.N. Saha road, kolkata -700074, it will

be sufficient to reach any item.

Please take necessary action as per your law.

Thanking you

yours faithfully

sikha mandal
tele- [protected].

.

Hello..
My Ref. No. is [protected].

This courier was sent by British Council office in Gurgaon in June 2016 to my Gurgaon Address.

I have been trying to track my courier since July 2016 but I haven't received a proper response.
My courier seems to be misplaced by Bluedart Head Office-Mumbai, #BlueDart but no one is bothered to track it or give me a proper response.

I first tried to track it on your website, but your website wasn't working for about a month. Then, I called up your customer care and most of the times the IVR automatically disconnected my call. When I did get in touch with one of the advisers, they weren't able to help me with it. They asked me to visit one of the blue dart offices. When i reached the office, they asked me to talk to the customer care team again as they weren't able to help me.
I then wrote to your customer support team (email address provided by one of the customer care executive) at [protected]@bluedart.com. But I haven't received any response to my email as well.

This kind of incompetence is not expected by such a courier company. I would like to hear from your company soon regarding my courier.

Thank you.

Extremely Dissapointed.
Varuna Rustagi

My waybill no [protected]. The product is despatched from NDLS and the destination is ASN. now as we know Bluedart don't shipon sSundays, so the expected delivery date is Monday.. But its been 19hrs my order is connected from CCU? do you guys connect the order and keep it with yourself? that product is very importantto me and its been 3days tthey'reppurposely delaying it. No sign of rains so that shouldn'tbe a pproble.

My waybill no [protected] is not delivered.
Blue dart customer career number is never picked and I have paid for this package and it is very important for me.
Blue dart don't even call to inform you package delivery.
I need this package urgently.
I did not get any notification on my cell about its delivery.

My courier tracking no is [protected], I send it to Ranchi on 6th Sep 16, it should reach there maximum by 8th Sep 16. But still it has not delivered there. We submitted document to the govt. it should reach max by 1:00 pm today otherwise it has no value.
I spend a huge amount just for a single courier because I want it to deliver in time.

Please delivered it today before 1:00 pm, will be thankful to you.

Regards
Neha
[protected]

Out Company name is Cargo Service Center India Pvt. Ltd.. We had registered a pickup on Thursday 8th September 2016 from our Polaris, Marol office between 6.30 to 7.30 pm.. Our account no. is 107413. But the pick up boy did not turn up.
Kindly explain the above since we had some urgent documents to be sent. We request you to resolve such problems in future..

I made 3 Calls to the Customer Service starting from 8 pm to 9 pm on 8th September regarding the Subject AWB as it was showing Out for delivery.
All of them assured me that It would be delivered me.It was not delivered to me, and today when I check the status, it is showing, Consignee was Not Available.

This is a False kind of information.Whole day I was waiting for the consignment to arrive and today I see such kind of lies printed on the status of the Tracking Page.
I never knew Blue Dart could be so unprofessional.

Please have the consignment delivered to me today itself or I will have to put it some higher authorities.

Regards,

Vidya Mohe
Ph:[protected]

I have choose Bluedart to send my parcel since it is very urgent. My courier was initiated on last Wednesday from Bangalore to chennai but still it is not delivered its took already 3 days for delivery and they mentioned expected delivery is tomo. If this is the case why shld I want to select Bluedart it's a worst experience because of this all my plans are collapsed.

[protected], My important shipment does not get from 01/09/2016 to till date.I contact several times to customer care, but no one can help me. Please help me.

It is to bring in your kind notice that your local service provider here at sri ganganagar rajasthan does not deliver the goods i had ordered some stuff from shopclues.com (14th aug 2016 ref order no. 97062915, on 22nd aug. 2016 ref order nos. 97600206, 97600207 & 97600208 then on 31st aug 2016 ref order no. 98075317 &[protected] which were not delivered at my add and returned back without informing me.
It is requested to you please take a necessary action towards the local service provider of blue dart.

For any query pls call at +91-[protected]

Sir the delivery boy came to my house on 07.09.2016 arround 5.30 .600 pm where iam returning from office and asked to wait for 5 mts, but he went off an didnot turned up and he fed in computer that he turneup by 10pm adndoor was locked. This is wrong we are very much at home by 6.05pm till night. If yourdelivery boy does like this customer like me has to suffer. please take care and do the needful to me. M S VAQDEVI ([protected]) FROM HYDERABAD

Bluedart was one of the most reputed courier service, at least that's what I believed. Unfortunately bluedart has turned to be one of the most disappointing courier services ever. All thanks to your cunning employees trying so hard not to deliver the packages to the customers. My package reached Bangalore on 6th Sept near my location and your so called employees haven't even delivered the package yet.Moreover I didn't even get any call or email about the delivery. Congratulate all your employees for making bluedart service reach rock bottom. Don't worry I have told about this painfull experience to almost everybody I know and I have recommended them not to opt blue dart service . Moreover the tracking information is completely fake and the bluedart customer care service is of no use. I wonder if they even know they working for bluedart.

Dear All,

Till date I have not received my shipment no as the above, which had no track about its track about from Dalhousie hub location to Bally location.I have practically called up their customer care and till yesterday it was told that the same would be courier end by 7th September and my request to CCE that no one will be at home for next few days the courier would be returned.Today morning when I called up came to know that courier is still not on track and delay would happen for delivery.

We are working professional and if pay a high price to get your documents on time to be delivered we need to expect to get our shipment delayed since the so called CCE cannot confirm your delivery time.You stay at home and waste two days to get your shipment delivered or otherwise the courier gets returned that no one was there to receive this is type of service we get from BLue dart.

The CCE can take the call and inform the status.I have taken up the call I will not send any courier on Blue Dart since you have worst delivery service where they claim to be the best

Thanks
Sanjukta Ghosh

My 2 consignments sent through blue dart courier not delivered to me. Suddenly today I got sms saying it's delivered to me and I only collected it. When I raised issue, concerned person is not allowing me to speak. He says his system accurate and he will enquire shortly. My question / concern is who is responsible if that consignment lost or missing used ? What the hell is going on with a reputed courier service company? Is there any control for this ?. I want this to be sort out immediately. My credit card delivered to wrong person. Please take it up.

I Sambeet Swaroop, Contact Number:+91 [protected], am the recipient of Order Id-[protected]/ Reference No. 610T51712. This Order contains Medicine sent by NetMeds.com. Order was shipped on 2nd Sep 2016 from Chennai for Bhubaneswar, Odisha. But not received till 7th Sep 2016. It has been already 5 days. When I am tracking this order, it is not showing any status after 3rd Sep 2016. When I am calling to the Customer Care, they are telling that I will receive this order by Today or tomorrow. Most of the time they do not pick up the phone also. I received a mail from your Customer executive telling that they will priorities this order to send me ASOP. But I am waiting since last two days.

Dear sir

Blue dart is not delivered a consignment at given add.

The way bill no is - [protected]

Earlier I have received a consignment from the same shipper (HDFC Bank) by blue dart delivery at the same address.

I have talk with blue dart official, he said that thay will not delivered the consignment at the given add and he said i have to go to blue dart office for that delivery.

Blue dart official contact no - [protected] (Pranjal Sharma)

Please help as there is no one to take the shipment from the blue dart office. Only my old mother is there at my permanent address.

Thak you so much..!!

Regards
Sumanta Borah

We had sent subject mentioned courier through bluedart on 2nd sept to mumbai. Today is 7th sept. It is not delivered to the party even on 5th day of sending the courier. How can we trust blue dart. It is an urgent document and we have to submit the document at the embassy in mumbai today itself. When i contacted bluedart customer care people, they could not give a satisfactory reply. We are fed up with your service. You cannot deliver a document even on 5th day, that is even in mumbai. Please deliver it urgently to the consignee.

Waybill number : [protected]

Blue dart in purnia city is behaving like a local courier.
My consignment [protected] is uphold since last 5 days.
The courier reached purnea on 4th september 2016 and i did not get a single call from the courier facility but the website was updated as "more address details required". I dont understand that if the courier was out for delivery then why did not i get a single call from courier facility.???
The reality is that blue dart is going the way of local courier wala do, they actaually do not want to deliver and instead want the buyer to get it collect from the branch. Or they want to absorb the parcel by mentioning such wrong information.
Never they call before delivery and have got the tendency to ask the customer to collect it from the courier facility.
If someone need to collect if from the courier facility then why will one courier it??
You need to act hard mr. Blue dart. It is not at all professional. You are considered the best logistics organisation and such incidents are hampering your brand images.
Vikas
[protected]