Blue Dart Express Complaints & Reviews

First and foremost your customer care no. [protected] is anything but toll free.
I was supposed to be delivered a package from mi india but there was no notification send from bluedart about the day of arrival. The delivery person came on 6th august apparently but could not deliver it to me as i was unavailable. It is 10th august and in spite of repeated spending my phone balance and reminding you of delivering the product, nobody has even bothered to help me.
Extremely dissatisfied with your services and your casual attitude.
This is my awb no. [protected]

I have booked my goods from paytm with awb no. [protected] unfortunately they are sending me by bluedart i recieved call from delivery boy who's mobile no is +[protected] he very arogently behave with me and also canceled my shipment without my permission.
As i told me to deliver my goods by 5.30 to 6.00 pm he is not ready to this and explaining me his company's policy so and so pls clarify me on this.
Vishal chinchekar
[protected]
Nagpur city

Dear sir,
I am very sorry to say your service is very rude & poor. I got a call of a number to say a letter was to be delivered last morning. Who ever came for delivery refused to give it to my mother in law who was at home saying he can deliver it only to me roger o christian. Please understand that we are working people and cannot be sitting at home not knowing when the consignment is to be delivered. On hearing about it i went to your office to collect the letter but was told by a lady in the reception who had a broken hand (I do not know her name) that they cannot deliver it to me even though i showed her my id proof, as it is a credit card and can be delivered only at my address. This morning i get a message to inform me that consignee not available cant deliver kindly contact the blue dart office for card delivery or it will be returned. So i go to the office again & the consignment not there taken by staff for delivery. My work place is 15 km from your office & my house, it is not very funny to travel twice to your office and not get delivery. Any how finally got it this afternoon. This is a complaint i am filing because no other person must go through this to get a courier. You are an established multinational company and better service is expected. It is also for your information how your office works. Thanking you, roger

Hello Sir,
We yet not received our product since 29 July.I called to blue dart but they didn't responds.Kindly look into it..
Hope it will deliver today asap...

Today bluedart courier was supposed to deliver the product, as product was already available in mumbai from yesterday itself, but they came to the shipping address after 7.15 pm, hence when i was supposed to receive the product from delivery boy named "mr. Anil prajapati" was talking very rudely and also not delivering the product, asking me my identification and also asking me money for product delivery, hence i was surprised with such a disgusting behaviour. When i told, i will not receive it, then he told my manager "ravi" told me to take money from every delivery. This type of service is providing by courier boy. (Bluedart express)

My consignment number is [protected], it is delivered to bluedart on 29th of july, but still iam waiting to collect it, iam not even gettng the call from them to collect my shipment, and when i visited their branch they say that my mobile is not reachable and took the alternate contact number, but still they are failing to call me.. How disgusting it is.. And such a worst courier service : (
This is the bank shipment which i have to receive on urgent basis, but still not able to receive it.. Not sure when it will be in my hand: (, waiting to collect it soon : (: (

One value documents sent by bhharati axa through you dod no; [protected] on 27.7.2016 not reached at my door so far. When i enquire about this at your calicut office they told it has returned saying no phone was written. I want to without phone no why you have collected the material. My address is very clear and it is very near to your calicut office. Why you people are not sincere. Kindly make an enquirey and inform. Dharmrajan
Govindapuram calicut. [protected]@hotmail.Com

Hi,

The bluedart is the worst courier company in respect to the information on tracker as well as their delivery service.

My credit card issued to the address where i am not living right now and i got the information from hdfc that the bluedart is the courier who is delivering my credit card. After some day when i got informed from hdfc that the credit card is delivered to the location i found with awb it is stating that in bluedart courier tracker that it has been delivered to my previous address and handed over to me. Where i never got my credit card.

The credit cards are the highest security item which have to be deliver to the credit card owner or person who is authenticated by credit card owner.

But, what the hail they were delivered to someone except me - when they instructed from bank not to deliver to any one else.

Awb no. [protected]
Blue dart express pcmc, pune

My AWB number for tracking the shipment is [protected].
I want to trace the receipt of my shipment, however no mail or phone support is available.
while calling the cust support numbers, it asks for my confimation of shipment for which i am unable to confirm, repeatedly pressing 1 for confirming my shipment yet IVR says no response.
For mail support, i put up at Pune, so I mailed to bluedart bombay and delhi both, n both are giving delivery failed error.
Need help urgently

I have placed an order for vvoguish multi cotton tops having order id: [protected] & waybill no : [protected] on 1 aug 2016 but, it still not gets delivered to me.

Blue draft is really one of the worst courier service provider. Please no one can go for it.

As per bluedart tracking details, my courier reached gwalior on friday, 5th august, on 6th august, it was updated that address incomplete but no call was made to me regarding courier by bluedart. Also, i tried calling on gwalior branch nos. [protected], [protected], [protected], around 50 times each day...but noone picked up the call till date. Terrible service bluedart. I need my courier asap...and these unemphathetic people are just delaying it.

From past 2 days I am regularly tracking my courier awb no.[protected] but blue dart courier guy neither call me nor deliver my courier to me instead on 1 day the written address does not recognised on 2 day when tracking it written that premises closed . When nobody comes to deliver and call me . I have mail many times and explain address but nobody is listening.

I was to receive courier on 4th and there is no delivery till now. I called to customer care and he said that the product will be delivered on 06th of August and that dint happen.

When I check in the site about status, its mentioned as "Delay Caused Beyond Control". There is no rain nothing and I haven't received a call from your side that the product will be delivered on so n so date/ delayed.

I see daily the change in the status without any information to me..

I used to have high regards to Bluedart but with this experience I will definitely say its the worst service provider... Horrible!!!

shame on your services... SIC

I got a call from my blue dart city office Muzaffarnagar that please collect your courier no. [protected]. I personally went to collect it with my original I'd but executive deny to handover me my courier and told me to submit photocopy of my id, I don't fell comfortable to submit my id bcz it was first time any courier company asking for photocopy of id, is it manadatory it submit photo copy of id??
Mohammad Adil
[protected]

My tracking ID is EV[protected] My courier was dispatched on 15th July and the courier partner didn't called up and send the courier back saying consignee has been shifted but how can my school address be changed. SBI people send the courier again and still the courier is lying at mohali blue dart location saying consignee shifted i call the courier office yesterday i.e 4th August saying kindly deliver my courier and they said they they will deliver tomorrow i.e 5th Aug in the morning. After waiting I called them and confirmed about the courier to be delivered before 2 and they said they have already sent it for delivery and has been instructed to deliver before 2 pm and still the courier has not been received i want a strict action to be taken against them as they are harassing people like this only same case happened with blue dart courier in Mandi Gobindgarh they also kept a very important document with themselves for 03 days without even informing the receiver. Their harassment s are increasing day by day kindly look into the matter at the earliest.

The complete courier details are as below

TrackDart ™ - Tracking Details
Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the Contact Us button at the end of the page. For delivery details of shipments not delivered, select undelivered shipments, enter your Email ID, select "Intimate Me" and Send. To forward the details enter your Email ID, the recipient's Email ID and Send.
Waybill No : [protected] Reference No : EV[protected]
Pickup Date 15 July 2016
From Gurgaon
To Mohali
Status Returned To Origin At Shipper'S Request
New Waybill No [protected]
Status and Scans
Location Details Date Time *
Waybill No : [protected]
Mohali Returned To Origin At Shipper'S Request 22-Jul-2016 19:19
Mohali Undelivered Shipment Held At Location 22-Jul-2016 12:40
Mohali Undelivered Shipment Held At Location 21-Jul-2016 12:10
Mohali Undelivered Shipment Held At Location 20-Jul-2016 13:13
Mohali Undelivered Shipment Held At Location 19-Jul-2016 11:43
Mohali Undelivered Shipment Held At Location 18-Jul-2016 12:51
Mohali C'Nee Shifted From The Given Address 17-Jul-2016 15:40
Mohali Shipment Out For Delivery 17-Jul-2016 11:56
Mohali Delivery Attempted-Premises Closed 16-Jul-2016 16:00
Mohali Shipment Out For Delivery 16-Jul-2016 12:36
Mohali Shipment Arrived 16-Jul-2016 09:48
Mohali Shipment Arrived 16-Jul-2016 09:48
Rama Road Hub Shipment Further Connected 16-Jul-2016 01:01
Rama Road Hub Shipment Arrived At Hub 15-Jul-2016 23:58
Noida Sector 63 Shipment Further Connected 15-Jul-2016 22:23
Noida Sector 63 Shipment Arrived 15-Jul-2016 18:41
* - 24 Hr Format
Waybill No : [protected] Reference No : 074 - [protected]
Pickup Date 22 July 2016
From Mohali
To Gurgaon
Status SHIPMENT DELIVERED
Date of Delivery 23 July 2016
Time of Delivery 12:20
Recipient Sbi\Grt\Deepak
Status and Scans
Location Details Date Time *
Waybill No : [protected]
Dlf Cyber City Shipment Delivered 23-Jul-2016 12:20
Dlf Cyber City Shipment Out For Delivery 23-Jul-2016 10:41
Dlf Cyber City Shipment Arrived 23-Jul-2016 09:39
Dlf Cyber City On Hold As Requested By Shipper 23-Jul-2016 09:02
Dlf Cyber City Shipment Arrived 23-Jul-2016 07:40
Gopinath Bazar Hub Shipment Further Connected 23-Jul-2016 06:37
Gopinath Bazar Hub Canvas Bag Received As Overage 23-Jul-2016 05:01
Delhi Hub Shipment Arrived At Hub 23-Jul-2016 02:54
Mohali Shipment Further Connected 22-Jul-2016 22:10
Mohali Shipment Arrived 22-Jul-2016 19:19
* - 24 Hr Format
Waybill No : [protected] Reference No : EV[protected]
Pickup Date 01 August 2016
From Gurgaon
To Mohali
Status C'Nee Shifted From The Given Address
Expected Date of Delivery 03 August 2016
Status and Scans
Location Details Date Time *
Waybill No : [protected]
Mohali Shipment Out For Delivery 05-Aug-2016 10:29
Mohali Undelivered Shipment Held At Location 04-Aug-2016 12:45
Mohali C'Nee Shifted From The Given Address 03-Aug-2016 15:05
Mohali Shipment Out For Delivery 03-Aug-2016 11:18
Mohali Delivery On Next Business Day 02-Aug-2016 20:16
Mohali Shipment Arrived 02-Aug-2016 15:36
Mohali Shipment Arrived 02-Aug-2016 15:36
Rama Road Hub Shipment Further Connected 02-Aug-2016 06:41
Rama Road Hub Shipment Arrived At Hub 02-Aug-2016 05:15
Gurgaon Shipment Further Connected 02-Aug-2016 04:09
Gurgaon Shipment Arrived 01-Aug-2016 23:56
* - 24 Hr Format

Dear team,

I am working in indusind bank, vijay nagar branch indore, and my account opening kit (Atm card and chaque) has to be coming by bluedart service on the mantion address:- a j 143, flat no 303, ruchi apart ment, dispatched date is 03/08/2016. But no any service provider call me and when, i am no receive my document, and i am still calling on your vijar nagar bluedart office landline no. [protected], but no budy responce me.
Kindaly support me.

Regards
Raja thakur
Mobile no. -[protected], [protected]

As per the message from ICICI bank a shipment sent through Blue Dart was to be delivered to me by Aug.3, 2016 but the delivery man did not visit my place as mentioned in the shipment, on 3rd& 4th of Aug.'16 and the blue dart website shows "premises closed". It is brought to your notice that there is a security check at the gate of my apartment and the security men denied any visit of delivery man.This conduct of delivery man is beyond my comprehension. Pl. look into the matter and do the needful.
Consignee: GIRIRAJ SINGH, Mobile no.[protected] e mail [protected]@yahoo.com Bill No.[protected]
Dt. 04.8.2016
F-4, Wild Grass Apartment-2, Nirguna Mandir layout, S.T.Bed, Koramangala, 1st block, Bangalore, Karnataka

Till date I have not receive my consignment (waybill#[protected])although I talked with customer care many times about that matter & they told me, that consignment reach me on that day...but no positive result...Iam waiting for good service..!for your help :my address details:C/o.Ketan Gohil, Air force road, 31/2, Komol Nagar, Near -Digjam Circle, Jamnagar, Gujrat, Pin-361006.Contact No.-[protected]/[protected]/[protected] (wife).Kindly contact those no. If you have face any problem or requirement.

I ordered a reliance 4G w iPod device from shop.rcom.co.in on last month July 09, 2016.

Based on network problem, i cant attend call at July 21. But bluedart express are not intimate any other further steps

Simply keep it that devices in blue-dart office for one week up-to July 27 and return back to shipping company.

Even i have given my email id and phone number. but they are not interested to intimate once again.

its very worst courier service in my point of view.

And also i want to share about Girnar NewTel Solutions Pvt. Ltd.. this company provides lot of contact numbers for customer care.

But they not responding.. there also worst thing.

Totally i am disappointed through below company's

- BLUE DART EXPRESS
-GIRNAR NEW TEL SOLUTIONS PVT LTD
-RELIANCE COMMUNICATIONS

Please do your jobs in correct manner and make it us better service

The consignment was booked on 28th july 2016. As as per the tracking details, the consignment was supposed to be delivered on 1st aug, but as 30th july being sunday, so the delivery was to be on 1st aug 2016. But today its 4 aug 2016 time: 4:18 pm the consignment has not reached yet. We have made numerous calls and emails to the courier company and to the delivery person as well, but he does not answer to the calls at all. We were given assurance for the delivery on 3rd aug by 1 pm. Therefore i dont seem to have any power more to do than to file this complaint against the courier company. The parcel contains important documents which needs to reach my associate office and some serious application needed to be done, but due to the delay the application seems to may get cancelled and i shall face a huge loss in work/business.