Blue Dart Express Complaints & Reviews

Respected sir/madam,
my name is saivikas.i got a dummy package from snapdeal. i kept the reverse pickup they said thatpay money we will give you in wallet.by paying the money of 300/- upto now they did not sent the package from ponnur from snapdeal they are calling us.so, do the nessary action
THE WAY BILL NUMBER IS [protected]
thanking you sir,
your faithfully,
saivikas

Dear Sir/Mam,
It is to inform you that the delivery boy, mob No- [protected] did not deliver the courier no- [protected](W177425) at home and called me away from home in rain to take the courier arrogantly. I will not bear this behavior and expect appropriate actions. The courier contained some important documents which was torn off due to rain water at the time when he handed over me. You are paid to deliver at doorstep not away from home. Kindly revert to me with explanations. I tried to call Mr Alok Singh, Mob No- [protected], Varanasi, but he as usual did not pick up the phone. So it's a combined mistake.

We booked the shipment from two accounts.

Account "A"…. Which was not picked up due to high Invoice value and left at the gate stating that this should go by the road & 2nd booking was from my Head Office account.

Both the times the personnel on the call did not mention of the documents “E-Sugam”.

All that was asked for is Invoice copy and Declaration. I’m sure the calls are recorded… and then have the courtesy to say a lie to the relationship Manager that all information has been passed on, colleagues are blatantly feeding mis-information which calls for immediate action at your end.

We have verified this from our end twice when we called the Customer service.

The Bangalore Blue Dart employee gives us information to back date E-Sugam form to cover-up the goof-ups occurred from Bombay office.

So much goo[censored]p's by professional company calls for doing business with Small timers and not these big unprofessional guys.

We have received a packagefrom FASHION & YOU through blue dart courrier addressed to Usharani, 103 sakuntala residency, RK street, VV nagar colony, kukatpally, hyderabad - 500072. While delivering courrier boy asked for the name of receiver, which was informed by my daughter. After delivering Courrier boy started sending unwanted messages to my daughter from his mobile no [protected]. Hence we are bringing this incident to you and request to take action against that boy and to inform us the action.

surendrakumar
[protected]
[protected]@yahoo.com

I've checked all the details for waybill no : [protected] reference no : ev[protected] it was scanned as delay caused beyond control on 29 june 2016 and still now no attempt of delivery no notification send and i want to receive the package at the earliest. No one receives the call if received immediately hangup the call and no response


Pincode 500081
Address blue dart express ltd
No 1-68 / 4 & 5, plot# 80 & 81
Madhapur
Location hyderabad
Telephone customer service - -[protected]
Location[protected] / 66684677
Fax

One of my ordered (No.[protected] & blue dart awb #[protected]) item on snapdeal reached on 28.6.16 at the area of my premises but did not delivered. Delivery boy excused due to "big truck" and less manpower and returned to their local hub - but on net they excused address issue. I complained through net and your official and asked them to send sufficient manpower to deliver such heavy item for which already delivery charge taken by snapdeal. Again on 29.6.16 only single fellow reached with big truck and delivered the material at my residence with the help of a coolie to whom i had to pay rs.50.00

Hi
This is Neeraj kumar. My brother send a courier from patna to noida. he has posted it on 27th of june 2016, till today it has not deliver to me.yesterday and day before yesterday it was in kolkata. As it was next day delivery courier why i could not receive my courier. i have to pay 10000 Rs extra as a late fine to submit my fee. who is responsible for this ??? blue dart promise me it will maximum get deliver by 29th june. No one is picking call on bluedart toll free number. some one picked he disconnected the call. again some one picked he told system is not working hence i cant provide you the detail then i told him that i want to talk with your senior and disconnected the call. kindly help me out.

Neeraj Kumar
[protected]
[protected]@gmail.com

Way bill no:-[protected]
The shipment of documents is from hyderabad to amritsar which is been delayed .
The documents are urgent to deliver

As the documents holds very much importance,

Kindly resolve the issue sooner.

I am experiencing intentional delay in delivery of the consignment whenever a consignment is happened to be delivered by blue dart. They have delivered in my address 10 to15 times earlier, not a single time they had delivered timely either i had to contact by e mail or by phone. They have the two remarks for delay (1). Wrong pin code (2) network delay impact on delivery,
Last time on my complaint one customer executive talked to me, after delivery, that this thing will never happen. And requested me to tell to customer executive that problem is resolved.
This time expected delivery is 28.06.16 but on 29.06.16 you find that there is no sign that it will be delivered on the above two fake ground. I would like to request please try to avoid this type of lame excuse as it does not suit your size of company

I lalitha peri is having account at axis bank - a s rao nagar, hyd, telangana.I had requested for issue of cheque book with the bank. The axis bank sent a message the cheque book was dispatched by blue dart on 20-6-16. But till now i did not receive the cheque book.

I request you to please send my cheque book immediatly as my transactions are pending and urgent.

Please acknowledge on receipt of the mail and respond to [protected] at lease by sms immediatly.

Thanking you,

please once again look into matter and send the axis bank cheque book immediatly.

My address:

plot no. 57, e c nagar,
landmark:lane opposite to petrol bunk
way to cherlapally road.

Waybill no : [protected]

On 28/05/2016, hdfc bank, chennai has dispatched important document to my address in dombivli pin code: 421201.

But neither of the above address had received the document, however it is mentioned in the blue dark tracking portal that the item is delivered 30/05/2016 mentioning name kacnchan. I really dont know who is kacnchan.

Kindly help me in receiving the document.

Waybill No : [protected] :Delivery not attemptedon June22rd 2016 and updated in website consignee not available, they have not even contacted on my mobile on this day.

Second day 23rd June the courier delivery person called me informed vehicle is break down btut updated web site as Consignee'S Address Unlocatable/Landmark Needed, updated the PIN code same day and got assuarance of delivery on next day.

Nothing happened today also after contacting support they put my call into onhold and did not answer my questions.

This is the 4th day since this courier arrived in Bangalore.
Never ever use BluDart they are interested in cheating people rather than deliver it on time.
Ugliest service I have ever seen from a professional courier company.

I ordered a DVD from Amazon in Italy. I spent 30 Euros extra to receive the DVD more quickly. The DHL/Blue Dart office in Chitoor--3 hours away from where I live and work--refuses to deliver it to me. They are making me go get it from them even though I paid a significant amount extra on shipping itsel[censored]

They have called me 2 times to say they would deliver the package part way--to Madanapalle (17 km away) and that I could pick it up there. Then they said they changed their mind.

Now they are making me pay the bus fare of someone who may deliver it half way.

DHL/Blue Dart is functioning like an extortionist. They are stealing money at the upper most level of the company and then making the customer pay 2 times for their goods that they already paid for.

Axis bank ltd. Had couriered through blue dart a consignment to be delivered to me. Blue dart tracking code no [protected]. The consignment has not been delivered. On checking the tracking, i found that blue dart ltd. Had mentioned that the consignment not delivered as landmark required.
It is strange that even after possessing my mobile number (As i have got a message from blue dart that the delivery would be attempted on... Day) there was no phone call made to me by the blue dart delivery person to ascertain the correct address or landmark.
This happened earlier also and i had to collect the consignment from axis bank.
Very unprofessional and poor service.

Hello, blue dart customer service in kohima, nagaland is pathetic. They never home deliver items and has even stopped messaging us when an item reaches the blue dart office. I do all my shoppings online. On 3rd june 2016 i ordered an item from snapdeal. I got an sms from dm-bludrt that my item was successfully delivered on[protected] to my surprise, when i never got any message from the blue dart office that my item has reached kohima. Snapdeal on the other hand kept updating me about my items tracking. I went to the blue dart office on[protected] and finally got the chance the talk to an employee after crawling through the crowded customers and told them i never received this particular item. This young man rudely told me to bring the tracking details. I had it written with me so i handed him the paper where i had the tracking details noted down. After a few mins of going through the unorganised packeges in the office, he came back telling me the item is not there. I requested them to check it properly, because snapdeal already sent me a message saying my parcel has reached kohima. To my dismay, they flatly told me to write a complaint to the snapdeal. And upon enquiry on why they stop messaging us customers when our parcel reaches the blue dart office, the reply was disappointing, "there is no time to message". When asked why, he replied "so many parcel, too less workers". What i cannot comprehend is that, if they are not able to provide a decent customer service, why are they even operating it? Or, why not increase the workforce? The people behind the counter are always rude.Instead of providing a proper service, they are causing unnecessary mental harassment to the customers.

World's most worst experience from bluedart courier. Didn't deliver the product on out for delivery date. This is not my first experience. This is the eight time. If you have doubt i will forward my many tracking messages from sms. I will definitely move this case to consumer court. My recent tracking id : [protected] and it's my pan card. What a pity on you. You should resign your job.

Hi
I am saminathan muniraj, i have got information from hdfc bank that they have sent personal loan foreclosure dd through blue dart couriar...
Reference no. [protected] dt 10-jun-2016
It supposed to reach on 11-jun-2016 and i would close my loan by 12-jun-20-16.
Without contacting me chormepet delivery team send back the courier to bank, i got to close my loan by 10-jun otherwise it will be penalty, now its almost 20-jun, i got to pay penalty almost more than rs.5000 to the bank for not paying on time,

When i contact consumer care line [protected], i spoke to ms. Arifa of blue dart again they told will contact from the chormpet delivery team,

Mr. Kathir from chennai chormpet delivery team contact me and say lie that they have contact me on 13-jun, i have proof that i have got any calls from their phone numbers what he mention is[protected]/183/188, but i have all my 15 days mobile history that i never got call from this numbers.

They simply send back to bank and saying lie to me. Why people are prefer blue dart as safe delivery, in this case, its clearly understood blue dart is not good..

I am a senior citizen and after retirement, i am staying at Omaxe city, Sonipatt-131001. I am getting number of currier through Blue Dart, but they never to deliver, what they are doing, they will make a phone call and advise the customer to collect from their office as the Omaxe City is not in the deliver zone of the Blue Dartt. I cannot understand that such a reputed currier company outlet are giving such a hopeless reply. When the omaxe city is not in the delivery zone than why they are accepting from the company who are sending the currier to their customer through Blue Dart. The above matter may please be examined seriously.

arun k madhra
A-276,
Sector-8, Omaxe city, Sonipat
email : [protected]@hotmail.com

This is regarding bluedart way bill no [protected] the original product I purchase from ebay and as per there policy the product suppose to deliver between 16 to 18 june. Last week I informed that my product will deliver on today and today morning I got sms that it was canceled by me. its totally wrong. already I updated alt contact no so that it should not miss but they didn't take it serious and now blaming me. It contains very urgent product and I was looking for it urgently. Contacted with bluedart customer care and they are doesn't have anything to say.

I need strong action against them.

Kindly note that my bankers had sent me document which was despatched under airway bill no [protected] and addressed to me:
Ajit Narain
N-65, First Floor, Panchsheel Park,
near Panchshila Club,
New Delhi - 110017
India.
However, to my extreme surprise when I did tracking of said packet / airway bill it states -C'Nee Shifted From The Given Address
As the documents are urgent, I request that delivery of same should be done urgently and kindly take up the issue with your Saket Branch for having given a false statement that the Addressee (Ajit Narain) has shifted hence the packet sent by HSBC couldnot be delivered!

Regards