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Blue Dart Express Complaints & Reviews

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Updated: Mar 17, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 47

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A
Asutosha Sahoo
May 23, 2022
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On 13th May 2022, My shipment (waybill no- [protected])was dispatched from HDFC bank to be delivered by 15th of May 2022. when i tracked the shipment on bludart website i found out that it is showing the shipment is delivered on 17th May 2022. To inform you, neither I received any call or message from bluedart regarding the shipment nor the shipment delivered to me. the shipment contains sensitive information that can cost me a lot.
Blue Dart Express customer support has been notified about the posted complaint.
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I would like to thank you BlueDart team for resolving the issue. And please take strong action against the culprit who is delaying the shipment delivery or marking as delivered without delivering it
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    suyashv123 suyashv123
    May 22, 2022
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    My package is in transit from Chennai from 20th May it has been 2 days i have not received any update regarding the package
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      shreyash_work
      May 21, 2022
      Resolved
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      Resolved

      Courier person called me during evening but I was not able to receive, I then called him back and he said he would deliver the parcel in the morning, next day. Now he is not picking up phone and I received a message saying my parcel was delivered! I have not received by parcel. My order number is [protected]
      Kindly look into this.
      May 22, 2022
      Complaint marked as Resolved 
      Delivery person has delivered.
      Blue Dart Express customer support has been notified about the posted complaint.
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        F
        Fire Pheonix
        May 21, 2022
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        Address: 99A matiyala village

        Dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me.
        Blue Dart Express customer support has been notified about the posted complaint.
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          N
          NikitaPatel11
          from Lucknow, Uttar Pradesh
          May 21, 2022
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          I never received my package from Bangaluru but the bluedart tracker says that it's delivered. Also, the recipient name shown in the tracker is Rahul. 1st thing is how can the delivery guy give the package to anyone other than the person concerned. Also, there is nobody in my family named Rahul. I need immediate help. Please look onto this asap.
          Blue Dart Express customer support has been notified about the posted complaint.
          May 21, 2022
          Updated by NikitaPatel11           Never received my package from Bangaluru but the Bluedart tracker system says its delivered. Also the recipient there is named Rahul and there is no one in my family who goes by this name. Please resolve this asap.
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            K
            Kushagra Jalota
            May 21, 2022
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            I have a Bluedart Shipment with waybill number [protected] and since last 3 days the package is at bangalore center and status is constantly updated as Contact Customer Service.
            I tried reaching out to the customer care and they every time they will say that it will be delivered today /tomorrow but it is not arriving.
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              ANIL DONGRE
              May 20, 2022
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              Dear sir, Iam inform you that my last order was not packed in box. The Delivery man of blue dart delivered my Products in ordinary bag. So iam not conform that Products was original. How does it possible? And how can I trust on Products.please investigate why that bad things happening . Thank you Order no.3I25991433 waybill[protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                P
                Preetika Lourembam
                May 20, 2022
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                Website: www.bluedart.com

                I have bought a dress from online and it says delivered but i haven’t received the product
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Subhas2022
                  May 19, 2022
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                  Blue Dart delivery guys are using Consignee not available, out of station as false reason code to hide their inefficiencies.

                  This is the third instance from Manyatha Tech Park center where they couldn't locate me or find address or sent me out of state(or event country) to mark delivery status.

                  Manyatha Tech Park Consignee Out Of Station 19 May 2022 16:32
                  Manyatha Tech Park Shipment Out For Delivery 19 May 2022 14:09
                  Manyatha Tech Park Shipment Arrived 19 May 2022 07:31

                  I am sure the same guy will miraculously find me/my house or bring me back to Bangalore tomorrow when they try again.

                  Be professional and use right reason code to state the delivery failure. Some suggestions - Bad boss, Workload, Over commitment, Inefficient work management, I am bored today, Need to be there somewhere etc. as options for Delivery guys to pick in such scenario.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    Kiran goraya
                    May 19, 2022
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                    Address: Amritsar office

                    I order a product through bluedart express on 9Th May. The delivery was expected on 15th May. 14th May onwards, they were updating the status as consignee's address unreachable, even though the delivery agent doesn't called me. Yesterday on 18th May, in the evening, I contacted customer care, she re-confirmed the address, which was correct. She said, company will contact bluedart amritsar office, where my product was reached. Yesterday night at 8:29 pm, I got the message as my product is delivered. I don't know where they delivered my product. My product goes missing. Kindly resolve my issue.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      G
                      Geeta prasad
                      May 18, 2022
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                      Address: E-2,Sec-63, Noida

                      I have booked a parcel from Gehna shop & they have sent me via docket no. [protected]. When i have checked the courier details its showing delivered on 23 April 2022 but consignment is not delivered to me as on date .I have checked with Blue dart team & their office at A-4 Sec-63, Noida. but they have told me that parcel has been delivered to your security guard. But our security guard has not received it. Also i have told to provide me POD copy but the staff Mr. Inderjeet Singh(Mob-[protected]), Mr, Vinod Bisht(Mob-[protected]) & unknown person(Mob-[protected]) have denied to provide POD copy & misbehaved with me
                      Blue Dart Express customer support has been notified about the posted complaint.
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                      My issue has not been resolved as on date.Also the security officer of Blue dart team has come to my office & told me to monitor the activity of my security guard. I know very well he has not received the parcel . The delivery boy has not deliver the parcel to my security guard. Pls look in to this matter seriously otherwise I will take strict action against your team members,
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                        D
                        Durga Pasupuleti
                        from Hyderabad, Telangana
                        May 18, 2022
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                        C'Nee Shifted From The Given Address.

                        I am staying in the same location and I don’t get any information about this.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          N
                          Nishanthi 29
                          from Coimbatore, Tamil Nadu
                          May 18, 2022
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                          My blue dart courier got delivered to a different address and it's showing delivered.its an important document. Why is there no check done to ensure if it is delivered to the correct person or not .

                          My way bill number is [protected].

                          Who is gayathri? I don't know him. Why don't you check the name before delivering.

                          Please resolve this issue at the earliest.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            sravani DC
                            May 18, 2022
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                            Address: SVT building, Gunjur Village, Hosahalli roadd,near Naksha Academy bangalore-560087

                            #[protected]
                            From 3 days am receiving an exception that no consignee at the given address. I was at home, they didn't even attempt a single call. How is it possible that i get all other orders delivered to my doorstep and bluedart delivery guys aren't able to deliver the product.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              G
                              godstate
                              May 17, 2022
                              Resolved
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                              Our one of the shipment is getting delayed by Bluedart.

                              The estimate date was to be 14 Mar 2022 but it has been not delivered yet. On tracking status it’s showing Consignee address incorrect/undeliverable. We checked from our side, the address is correct and also we sent parcel multiple times there.

                              I had a call with my client and he said that he haven’t received any call from delivery boy. Here is the tracking number [protected]. Please delivered the product as soon as possible.
                              May 30, 2022
                              Complaint marked as Resolved 
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Y
                                Yoga priya Kannan
                                May 17, 2022
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                                Address: Door no.136..annai sathyanagar..Namagiripettai
                                Website: Bluedart

                                This is not the saree I ordered..
                                I ordered silk saree..
                                Take the saree back..otherwise return the money..worst service
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  P
                                  Preti parmar
                                  from Bhiwani, Haryana
                                  May 17, 2022
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                                  Address: Rewari Khera bhiwani

                                  Blue dart delivered my parcel from HDFC Bank to someone named ankit I don't receive the parcel and don't know who is this ankit
                                  Now their customers support is not available
                                  How can I know where is my parcel and who is this ankit
                                  How can Blue card did like that
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    M
                                    Manav Nakoti
                                    May 16, 2022
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                                    The package was expected to arrive on 15 may 2022 but it showed an update which said that wrong pincode and the package is misrouted then the next day it said out for delivery i kept waiting even checked the map the courier guy had delivered many couriers in the nearby places as shown by the map but it didn't come to my place they didn't even call me and just updated it as No Such Consignee At The Given Address
                                    very poor service
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      M
                                      Manasimish
                                      May 16, 2022
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                                      My courier(laptop) has NOT YET BEEN DELIVERED to the recipient but the tracking website shows it as DELIVERED.
                                      I have tried calling the customer care multiple times but could not get a proper response. I even reqiested them to dhare the delivery person details so that at least I could check but all they keep saying is that we do not have such details. I dont understand how a logistics company does not have details of who delivered a particular package, which in this case has not been delivered .
                                      Appreciate an inmediate and quick response on this.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        A
                                        Ashleen Wilson
                                        from Agra, Uttar Pradesh
                                        May 15, 2022
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                                        Address: Agra

                                        I ordered a product that was suppose to be delivered on 13th May. The agent called me asked me the address and said that he would deliver it in the evening. But after few moments I got a message that consignee not available. Same thing happened the next day. They didn't even reach my place or even near it and they are sending messages receiver not available while sitting in the office. Kindly deliver my product as soon as possible. This is quite irritating behavior.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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