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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 470

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Y
Yang Nangki Siram
from Bankura, West Bengal
Jun 8, 2016
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Address: 110055
Website: www.bluedart.com

I paid amount of 22000 and still ddn't get my stuff delivered when they said it would take only a week. M so disappointed. My delivery was from Paharganj Delhi to Arunachal Pradesh. Iam thinking of loading a police complain. +[protected] This is the no of the blue dart manager who took the sum and when ever we call he makes an excuse. Wot is this?
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    sharak16
    from Bengaluru, Karnataka
    Jun 7, 2016
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    Address: 560001
    Website: www.bluedart.com

    Blue dart is a very fraud company. On[protected]
    My father in law has sent some product in through blu dart dhl service, as usual it reached late on 07/06/2016. But my product is missing in parcel.
    I mailed immedietly to
    [protected]@bluedart.com person, also tried to call [protected] but no one is responding.
    Please help me to find the product for me it is very costly

    My blue dart tracking id [protected].
    My details are below
    Name-rakesh kumar chowdhury
    Parcel come in the name of my wife-shampa ghosh
    Parcel send from-suri, birbhum west bengal
    Delivery loc - banglore, quintels technology pvt. Ltd banglore

    I have added image of my tracking details
    +1 photos
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      abinvincent
      from Palghat, Kerala
      Jun 7, 2016
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      Address: 603002

      Awb no: [protected].
      Product: citi bank rewards items

      I got message as product delivered but still, i didn't received the product.

      Received message on 7/5/2016 like "your citibank reward item has been delivered at your address on 7/5/2016 through blue dart vide awb no:[protected]"

      While tracking with awb number, it shows like it is delivered to address in maraimalai nagar but my address is mahindra city.

      Why blue dart is not checking the address and number before delivering a product.?
      Blue Dart Express customer support has been notified about the posted complaint.
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        P
        Paleti Rama Prasad
        from Hyderabad, Telangana
        Jun 7, 2016
        Resolved
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        Resolved

        Address: 500018

        Hi,

        I order a tupperware executive lunch box in payback points redeemed.

        And order status as order processing completed.

        And they provided me blue dart order details:

        Airway bill docket #: [protected]
        Courier name: bluedart.

        I verified in bluedart website.
        In website displayed status as delivered. But i didn't received my order till date.


        My oder id in payback:[protected].

        Blu dart id: [protected].
        +1 photos
        Mar 13, 2017
        Complaint marked as Resolved 
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          san2gore
          from Kandukur, Telangana
          Jun 6, 2016
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          Address: Aurangabad, Maharashtra, 431003
          Website: Blue durt courier

          I was order (Item id:[protected]Paisapay id [protected]),
          Mistakes of your courier boy, by which i was very harassed & angry
          1) your courier boy call me after he was coming at my house when i was not home, how could i remind that he would come to my home.
          2) he call and talk me like gunda, why are you employed this kind of people how dont know how to talk to costumers even i was talked him like gently.
          3) next day he come with my item stand at front of my door and informed to my neighbour for tell me for receiving my item, (I think he is psycho or harassed by someone) how disgusting. And i am listening all that inside my home then i say kindly him why dont you bell my door are u showing that u r not interesting this work or costumers but he was angrily said i was come to your home, u should at home, i dont like this, and looking angrily at me, so i said u r not supposed to talk me like this but he loudly angrily arguing with me i thinking to call the police because i dont know why he get so hyper. Then i say i dont want this item from ur kind of people, but my family people say dont do like him get item and let him go from here, because he spoil our image in front of neighbours, so i took item which i dont want from that psycho man.
          Now u said me what should i do, this is your mistake that u cant train your people that how to talk or behaving with customers.
          I am already decided that i would never received or send any courier from blue dirt courier. Good bye.
          Blue Dart Express customer support has been notified about the posted complaint.
          xyz
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            D
            Drdhanraj
            from Mumbai, Maharashtra
            Jun 6, 2016
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            Address: New Delhi, Delhi, 110029

            Delivary guy called me around 10:20am on 6/6/16 and i told him to wait if possible because i am on rounds he said yes but he called me before 1hour and i couldnt picked up his phone than i tried to call yhe delivary guy but call was not going to other side...i contacted many times customer care(at least 5times) finally they allow me to speak to customer care executive who is very arrogant and misbehaving with me ..instead of try to help me he started giving me lecture..this complaint regarding shipment no-[protected]..please take action against these arrogant customer care executive they are spoiling blue dart image
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Anupama Mayoori
              from Chennai, Tamil Nadu
              Jun 5, 2016
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              Address: 411001
              Website: www.bluedart.com

              My complaint is on bluedart courier service at bund garden, pune. We took the service on 27th may 2016 to send a document from pune to adoor, kerala.

              Waybill no:[protected]

              Pincode provided was 691554 and they have taken the courier request ahead with out verifying whether there is bluedart service at that location. 2 days later while tracking it using the waybill, we came to know that the courier was returned back the same evening to bund garden.

              Complaint#1: there was no intimation or call to the person who has sent the courier regarding the return back.
              Complaint#2: we were asked to resend the parcel to another address where they have their delivery service and for that they have charged again the same amount. First time when it was sent back, it was because of their operational fault and for there fault we had to again pay the same amount which is not acceptible.

              I request the authority to take necessary action and refund us back the initially paid amount from bluedart service, bund garden pune. Attached the screenshot of the waybill status.
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
              Bluedart delivery service of Bund Garden is not up to the mark and is not consumer friendly as information are not passed correctly. Also because of there operational fault, consumer is asked to pay again which is not acceptible and should be refund back.
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                F
                Feroz Tmb
                from Mysore, Karnataka
                Jun 4, 2016
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                Address: Hyderabad, Andhra Pradesh, 500072
                Website: Consumercomplaints.in

                Dear,

                I ve not received my courier and the courier no is [protected]
                This is in return mode. Bcoz of improper address.
                And nobody has called me while they came to my area
                It's urjent for me
                I want collet it my courier i[censored] fail to delivery.
                That courier has from axis bank
                I ve mention correct address only
                Why u r people has failed to get it
                Plz provide me u r valluble address to contact u
                Blue Dart Express customer support has been notified about the posted complaint.
                Blue Dart Express — Not received

                1 Review
                Fe Feroz Tmb on Jun 4, 2016
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                Dear,

                I ve not received my courier and the courier no is [protected]
                This is in return mode.bcoz of improper address.
                And nobody has called me while they came to my area
                It's URJENT for me
                I want collet it my courier i[censored] fail to delivery.
                That courier has from Axis bank
                I ve mention correct address only
                Why u r people has failed to get it
                Plz provide me u r valluble address to contact u

                Regards,
                Feroz.Mohammed
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                  A
                  ajayrath1603
                  from Kolkata, West Bengal
                  Jun 4, 2016
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                  Address: Angul, Odisha, 759122

                  Awb no [protected]
                  Item lying at angul office (Pin 759122) for last 3 days. Distance from their office to my home 3.6 km only`

                  The item has been ordered for a ceremony. Company staff rude and inhospitable. The distance can be covered by a bike in less than 10 minutes. So why should they insist my coming to their office to pick up the item?? It seems they are the worst courier service company. Their complaint resolve rating is just 1%.
                  +1 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
                  worst courier company
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                    R
                    Rajantbase
                    from Bengaluru, Karnataka
                    Jun 3, 2016
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                    Address: 560058
                    Website: www.consumercomplaints.in/new_complaint

                    Waybill no : [protected] - this courier has been booked on 1/6/16 at ludhiana and scheduled to deliver by today but till now we have not received. I have spoken to your customer care twice today. But even they are not able to give any useful information or delivery confirmation. They are asking to call by tomorrow to know the status of this courier. This the 2nd case. Last time i have received the courier after 12 days!!!. Really not happy with the service and response from blue dart.

                    I need the above said courier by tomorrow without fail as it is very important for a presentation due tomorrow.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      H
                      Hemant Sharma vv
                      from Kotputli, Rajasthan
                      Jun 3, 2016
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                      Address: Palwal, Haryana
                      Website: snapdeal

                      I have purchased the ac with snapdeal. But I have cancelled order as blue dart refused to deliver in my area.
                      Now I am seeking refund from snapdeal.But still the product is showing Undelivered Shipment Held At Location . I dont want this order so please send back to seller. so that refund will be initiated.

                      Waybill No : [protected] Reference No : FCDH243609

                      Waybill No : [protected] Reference No : FCDH243608

                      http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&handler=t...

                      http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&handler=t...
                      +1 photos
                      Blue Dart Express customer support has been notified about the posted complaint.
                      http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&h...

                      http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&h...
                      Dear Hemant Sharma vv,

                      We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                      Regards,
                      Team Snapdeal
                      Dear Hemant Sharma vv,

                      We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                      Regards,
                      Team Snapdeal
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                        R
                        Raju Velma
                        from Guntur, Andhra Pradesh
                        Jun 1, 2016
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                        Address: Nizamabad, Andhra Pradesh, 503230
                        Website: www.customercomplaints.in

                        I got my courier from bc gaurgon to nizamabad by blue dart services

                        I got a call from blue dart and inform the same

                        I was not informed that the mail going to be returned if it is not recieve in next immediate day

                        I came to blue dart after 2 days from the call received

                        They simply says that the courier has been returned

                        Negligence of reporting to be avoided
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Rakesh183396
                          from Etawah, Uttar Pradesh
                          May 31, 2016
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                          Address: 335512

                          Mane ek saman sopclus se aur dusra saman amezon se mangya par dono bar dilevery boy ne aane se mana kar diya aur mujhe pick center par bulata hai, kya ye thik hai. Aur jab pickup center par jate hain to wahan par intjar karwaya jata hai . mera adress pickup center se 5 km ki duri par hai aur agar itni dur mein bhi delivery nahi kar sakte hain to please saman le hi na aur hame bhi taslli rahegi ki hamare yaha delivery nahi ho sakti agar aap kuchh kar seke to thanku nahi karenge to mai kar bhi kya sakta hun
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            V
                            vivek9975
                            from Mumbai, Maharashtra
                            May 30, 2016
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                            Address: Patna, Bihar, 800001
                            Website: bluedart

                            Dear Sir,

                            SBI has dispatched my credit card via waybill number [protected]. It reached Patna on 27th of May itself. As I was unavailable at office at that time I requested the courier boy to reschedule the delivery for Monday, i.e., 30th May.But he misguided me by saying that he can deliver only on tuesday as old stocks are not delivered on monday. i agreed to this. All of a sudden he called me on Monday and said he has come for delivery. I asked him to wait for 5-10 mins so that i may come and get my parcel, but he refused saying he does not have time and moreover the current location does not fall under his delivery area. Then he insisted that i come to another place Kurji to collect the parcel at 5.30 in the evening. I reached the said place on time and called him.He said he will be there in 10-15 mins. After about 30 mins I called him again. This time he said he is very far away, it will take him another 1 hour. I got furious abd told him this is not acceptable all the time you were lying to me. To this he said
                            in hindi..'Nahi deliver karenge. Dekhte hain kya hota hai. Ab dekhte hai aapko kaise card milta hai'. Now i see that he has given a false update on tracking page as 'location untraceable-landmark needed'. You may check the delivery address, it has two very famous landmarks of patna, vasundhara metro mall and rajapur pull.Even a child in patna knows these places.

                            This courier boy is totally obnoxious and whi knows he may be planning some fraud with my credit card. please take immediate action or i will have no option but to lodge a police complaint against this fellow and bluedart.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Y
                              yush
                              from Mumbai, Maharashtra
                              May 30, 2016
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                              Address: 421004

                              Dear sir, madam

                              My package was delivery damage u does some things u give damage charger is 700 rupees my package was not delivered damage I have complaint service center but service center say this is courier boy fault u does something and I have complaint police station my blue dart courier boy my package is damage u resolve problems fast to fast
                              Tracking number is - [protected]
                              My name is piyush l kokal
                              U call me this number [protected]
                              U reply me fast to fast
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                shalabh86
                                from Dehra Dun, Uttarakhand
                                May 30, 2016
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                                Address: Lucknow, Uttar Pradesh, 226016
                                Website: WWW.bluedart.com

                                I have made a pan card, which is made by nsdl on behalf of gazetted notification. But blue dart courier, faizabad road, lucknow near hal not delivering my pan card due to lack of id, they are asking for voter card, aadhar card, passport or ration card. I don have ny of those because of transfer of my parents of other place. They are not accepting my college id not even domestic certificate neither municipal councilor letter.
                                What do i do?
                                I am very much harassed.
                                Is this compulsory if i am present at office i do have to present any id?
                                Blue Dart Express customer support has been notified about the posted complaint.
                                To help resolve your PAN related issues/concern, email your PAN/ACK No. to [protected]@nsdl.co.in /call on[protected]
                                no no i am not satisfy with the reply. thats not my query... i had ask for "Is this compulsory if i am present at office to receive my parcel of PAN card, i do have to present any id? "
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                                  M
                                  Mrinal_Prakash
                                  from Chennai, Tamil Nadu
                                  May 29, 2016
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                                  Address: 560100
                                  Website: www.bluedart.com

                                  Hi,
                                  My AWB number is [protected].I have ordered one product from snapdeal which was to be delivered today[protected].The delivery boy called me and gave me a location and asked me to be there within 50 minutes.I tried calling him several times but he did not picked up the call in between.Finally after 2.5 hours he called me back with some other number.The address was mentioned correctly and teh landmark was also correct but despite of having all the details correct I got a message from bluedart that the courier was not delivered due to address related issues.I am unhappy with the kind service provided by bluedart. Instead of delivering courier at your doorsteps they call and give you their location.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Dear Mrinal_Prakash,

                                  We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                                  Regards,
                                  Team Snapdeal
                                  Dear Mrinal_Prakash,

                                  We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                  Regards,
                                  Team Snapdeal
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                                    one.manik
                                    from Malegaon, Maharashtra
                                    May 28, 2016
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                                    Delivery/ shipment misrouted/ poor operation team

                                    Address: Mumbai City, Maharashtra, 400099
                                    Website: www.bluedart.com

                                    I am a receiver of the shipment that picked up from kolkata (700025) to parbhani, maharashtra (431401)... About three weeks away i had a shipment through above mentioned route (Waybill no.[protected]) which reached to mumbai hub. From mumbai it should have delivered me on next day. But it misrouted to aurangabad. From aurangabad it again went to mumbai hub. And i got delivery 4 days late. And the same happened for waybill no.[protected] for...
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                                    ravi swaminathan uma
                                    from Chennai, Tamil Nadu
                                    May 27, 2016
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                                    Address: 600004
                                    Website: www.bluedart.com

                                    My letter p. O. D no [protected] send by abbott mumbai not received at my end though the courier delivered to my mother in law mrs meenakshi but there is huge difference in the way my m. I. L signs as exibited to your staff mr l. Arokiaraj in bound incharge at your eldams road office who had come with two co workers for a preliminary enquiry. The courier was suppoeidly delivered on 19 th may, which was never received at my end. The physical nature of the complaint at your eldams road office followed by phone the comlaint was given to your customer service to ms sangita at about 2pm today. Please expedite the letter reaches my end as soon as possible.
                                    Regards,
                                    Ravi.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      kuhutanwar
                                      from New Delhi, Delhi
                                      May 26, 2016
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                                      Address: Faridabad, Haryana, 121005

                                      I got a message through ur side that my sbi credit card has been dispatched on 24th of may with refernce no.EV[protected] but one o[censored]r executive did not come at my address for delivery. when i checked the status then it was hand over to air way bill with refference no.[protected].
                                      I want to know what this going on i think u does not deserve for this service.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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