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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 473

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S
shalabh86
from Dehra Dun, Uttarakhand
May 30, 2016
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Address: Lucknow, Uttar Pradesh, 226016
Website: WWW.bluedart.com

I have made a pan card, which is made by nsdl on behalf of gazetted notification. But blue dart courier, faizabad road, lucknow near hal not delivering my pan card due to lack of id, they are asking for voter card, aadhar card, passport or ration card. I don have ny of those because of transfer of my parents of other place. They are not accepting my college id not even domestic certificate neither municipal councilor letter.
What do i do?
I am very much harassed.
Is this compulsory if i am present at office i do have to present any id?
Blue Dart Express customer support has been notified about the posted complaint.
To help resolve your PAN related issues/concern, email your PAN/ACK No. to [protected]@nsdl.co.in /call on[protected]
no no i am not satisfy with the reply. thats not my query... i had ask for "Is this compulsory if i am present at office to receive my parcel of PAN card, i do have to present any id? "
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    M
    Mrinal_Prakash
    from Chennai, Tamil Nadu
    May 29, 2016
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    Address: 560100
    Website: www.bluedart.com

    Hi,
    My AWB number is [protected].I have ordered one product from snapdeal which was to be delivered today[protected].The delivery boy called me and gave me a location and asked me to be there within 50 minutes.I tried calling him several times but he did not picked up the call in between.Finally after 2.5 hours he called me back with some other number.The address was mentioned correctly and teh landmark was also correct but despite of having all the details correct I got a message from bluedart that the courier was not delivered due to address related issues.I am unhappy with the kind service provided by bluedart. Instead of delivering courier at your doorsteps they call and give you their location.
    Blue Dart Express customer support has been notified about the posted complaint.
    Dear Mrinal_Prakash,

    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

    Regards,
    Team Snapdeal
    Dear Mrinal_Prakash,

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

    Regards,
    Team Snapdeal
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      O
      one.manik
      from Malegaon, Maharashtra
      May 28, 2016
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      Delivery/ shipment misrouted/ poor operation team

      Address: Mumbai City, Maharashtra, 400099
      Website: www.bluedart.com

      I am a receiver of the shipment that picked up from kolkata (700025) to parbhani, maharashtra (431401)... About three weeks away i had a shipment through above mentioned route (Waybill no.[protected]) which reached to mumbai hub. From mumbai it should have delivered me on next day. But it misrouted to aurangabad. From aurangabad it again went to mumbai hub. And i got delivery 4 days late. And the same happened for waybill no.[protected] for...
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      R
      ravi swaminathan uma
      from Chennai, Tamil Nadu
      May 27, 2016
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      Address: 600004
      Website: www.bluedart.com

      My letter p. O. D no [protected] send by abbott mumbai not received at my end though the courier delivered to my mother in law mrs meenakshi but there is huge difference in the way my m. I. L signs as exibited to your staff mr l. Arokiaraj in bound incharge at your eldams road office who had come with two co workers for a preliminary enquiry. The courier was suppoeidly delivered on 19 th may, which was never received at my end. The physical nature of the complaint at your eldams road office followed by phone the comlaint was given to your customer service to ms sangita at about 2pm today. Please expedite the letter reaches my end as soon as possible.
      Regards,
      Ravi.
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        kuhutanwar
        from New Delhi, Delhi
        May 26, 2016
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        Address: Faridabad, Haryana, 121005

        I got a message through ur side that my sbi credit card has been dispatched on 24th of may with refernce no.EV[protected] but one o[censored]r executive did not come at my address for delivery. when i checked the status then it was hand over to air way bill with refference no.[protected].
        I want to know what this going on i think u does not deserve for this service.
        Blue Dart Express customer support has been notified about the posted complaint.
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          D
          Damodar1975
          from Indore, Madhya Pradesh
          May 26, 2016
          Resolved
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          Resolved

          Address: Indore, Madhya Pradesh, 453771

          Docket no [protected] govind pareek 204 ayushman appartment green view singapore township talawali chanda indore 453771 till date and time not delevred already contact many time in your satya sai office mr tiwari ji [protected], [protected]. And delevrey boy no is [protected] not reacheable so tell me sir what to do? Your courier is so lazy till market timeing

          Regards

          Govind pareek
          [protected]
          May 28, 2016
          Complaint marked as Resolved 
          my complaine is solve thanks for consumer complaint team regards govind pareek 9424000140
          Blue Dart Express customer support has been notified about the posted complaint.
          thanks for consumer complaint team
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            M
            mistry sukrit
            from Mumbai, Maharashtra
            May 26, 2016
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            Address: 400097

            My wifes bank documents were sent through your courier services and as my wife is a working women she was in office when this guy (sachin bagal) having employee code P36249 came for delivery at my residential address and he called my wife for the exact location for my house and when my wife informed him that she is not available at home as she was in office this guy denied the delivery so she suggested him to take the package back to their office and she will come tomorrow morning to collect the same, this guy started a very awkward conversation and said he will make this package as wrong address and will return the parcel to the sender again and with a very rude and bad arrogant tone he concluded the conversation with my wife.

            I really feel that Blue Dart as a large company they must be more polite and particular with the customers but i was wrong its all just a name but the services are worst in this matter. never expected such for Bluedart.

            I dont expect any more support from BlueDart consumer complaint team but make a small change in the way the person talks to a lady when she is expecting a parcel very badly and guys like Sachin Bagal mess up the companies reputation for just travelling to the destination and going back without delivering the parcel and with a very loud mouth full of crap.

            I hope that the parcel stays in the blue dart office when my wife is going to pick it up personally.

            Thanks and Regards for just hearing my side of problem, even i dont want that company should remove such guys i just want they should be a little more strict about the way this guys converse to any person.

            Thanks
            Blue Dart Express customer support has been notified about the posted complaint.
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              P
              P.Sathish hashu
              from Chennai, Tamil Nadu
              May 26, 2016
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              Address: Vellore, Tamil Nadu, 635802

              An item i ordered in e-bay, . From your courier I not received my order,
              But mail received that order was delivered on 21st, I register a complaint on 23rd to blue dot courier in ambur branch, still they not taken any step, and asking time for enquiry. I need my package or money back.
              Details of order.
              Bill no;[protected], item ID;[protected],
              Blue Dart Express customer support has been notified about the posted complaint.
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                D
                deepuanwi
                from Visakhapatnam, Andhra Pradesh
                May 26, 2016
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                Address: Visakhapatnam, Andhra Pradesh, 530002
                Website: www.bluedart.com/maintracking.html

                I got courier from kotak bank through blue dart courier service your executive called that i have got courier and i replied that recently i have shifted to new house so i will collect from your office with identity proof and i went to your office at diamond park visakhapatnam but your executives told they will give at house only so they have rejected and replied they will return .I have shown my messages received from kotak bank but they have not respond properly and also told that compliant whom ever you want this is rule so we will not give to you whether your right person in that courier very emergency documents are there.

                This is the right way to deal the customer i request to solve my problem.

                Kit has been dispatched vide awb [protected] through bluedart courier dated:[protected]

                kit has been dispatched vide awb [protected] through bluedart courier dated:[protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  J
                  jonesbl
                  May 25, 2016
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                  Address: Thiruvananthapuram, Kerala, 695003

                  Blue dart express located in vellayambalam, trivandrum: parcel sent to bangalore and contracted airplane mode of transporting the item.

                  Payment made - rs.2326.00
                  Date of courier:21 may 2016, around 12:00 noon.
                  Guaranteed date of delivery: by tuesday 24/05/16
                  Approximate weight: 6+ kg
                  Address sent to: snapdeal, bangalore vulcan qc, 156, bommasandra jigani link road, industrial area, jigani hobli, anekal taluk, anekal, 562106, bangalore
                  Bluedart awb number: [protected]
                  Dhl awb number: [protected]

                  Issue: cheated by the company. The item was sent by road and not as contracted. The route taken was kochi, salem, bangalore, by road. On speaking to the office representative, he confirmed that this.

                  Seeking compensation
                  1) for cheating me of excess money, for airplane mode and delivering by road
                  2) for extorting excess amount
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Dear jonesbl,

                  Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                  Regards,
                  Team Snapdeal
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                    A
                    Arshalan Khan
                    from Delhi, Delhi
                    May 24, 2016
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                    Address: Thane, Maharashtra, 401202
                    Website: blue dart

                    I had my credit card to be delivered to me by blue dart courier at vasai west my clinic it was of hdfc bank credit card when i called the blue dart people they said your address is wrong and it can't be delivered at your office being a doctor i leave from home at 10 am and returns at 11 pm i had all my verification done by hdfc person i had consignement number as[protected] after all when i call and informed about this rude behaviour of the blue dart courier they even don't call me once and decided that its wrong address i m really annoyed of hdfc as well as blue dart how careless they are they had done verification at my office address and now they said address is wrong kindly take a strict against culprit whoever it is and make sure it get delivered to me at my office adress
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Bluedart is terrible. For each delivery they would arbitrarily mark the shipment as rejected to accept or some other reason. They have cost me and sellers immense time and money to deliver simple products. I request everyone out there to stop using this company. AWB: [protected]. They marked it as "Consignee Refused To Accept" without even attempting delivery. I hope companies like these need to start paying compensation for such reckless actions.
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                      R
                      Rohit Vashisht
                      from Chandigarh, Chandigarh
                      May 24, 2016
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                      Address: Ludhiana, Punjab, 141002

                      My courier is arrived on ludhiana on dated-21.05.16 and but i have no received my courier. I have receiving a masages from your end. That delivery delayed on customer request but i have not made any request of this type and your aman place at ludhiana is not pinking my phone so pls do the needfull

                      Thanks
                      Rohit sharma
                      [protected]
                      Courier: blue dart, tracking #: [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Sindhuv
                        from Bengaluru, Karnataka
                        May 24, 2016
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                        Address: 560085
                        Website: www.bluedart.com

                        #‎Bluedart‬, being such a reputed delivery service company how can it mess up things like road side company. ‪#‎Worst‬ service. I'm facing ‪#‎consignment‬ delivery issue. This was supposed to get delivered by 21st May 2016 but still not been delivered. In traking system i can see there response as "Consignee'S Address Unlocatable", which is totally incorrect, i have been receiving packages and mails on this address by every other company and i am living at this address more than 5 years. Moreover i didn't receive even a single call or miss call from this ‪#‎courier‬ company or by the courier person. When I tried to call call customer support([protected]), my call is disconnecting in middle, no answer. In website i can see my pincode(560085) nearby bluedart phone no as [protected], in this numberr im getting this number doesn't exists. Don't know whom to contact. Kindly assist. Thank you.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Dipanshu Rastogi
                          from Noida, Uttar Pradesh
                          May 21, 2016
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                          Address: 110092
                          Website: www.bluedart.com

                          I want to complain about this courier company blue dart. My awb no. Is [protected]. And the reason is i was supposed to receive a package from icici bank on 20 may from this courier company. And when i checked the status of my application on this company's website it shows that "no such consignee at the given address", which is totally incorrect, i have been receiving packages and mails on this address by every other company and i am living at this address more than 2 years ago. Secondly, i didn't receive even a single call or even a miss call from this courier company by the courier person to say that courier is going to be delivered today, not even at the time of delivery. So how can this company update this status?
                          Now, when today i. E 21 may i called in morning to the customer care of this department, i was told that the package will be delivered within first half, now it is almost 17:00 and no contact no call from delivery person. Again shameful. I don't even know when this package is going to be delivered by this company, today or tomorrow or never? Thirdly, when i called the local office of blue dart, there are 4 contact no. Given on their website, all are not reachable, two no. S are switch off and others are not reachable. If i compare this service from other courier service providers then there is hell lot of difference. Other companies even provide the contact no. Of the person who is going to deliver the package. But this company needs a lot of improvement. I never had send any package by this courier company as this has happened with me earlier as well by this company, but this time i am helpless as the package is from a bank. And i can't do anything. And for these good reason i will refrain people from using this courier company in future.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            A
                            Anjana saurabh singh
                            from Dehradun, Uttarakhand
                            May 21, 2016
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                            Address: Chandigarh, Punjab, 160022
                            Website: Consumercomplaints.in

                            I have not received my courier bill no [protected] till date, which was not received as we were not at home, even no called received from courier service.
                            After then i called blue dart on 18 may and enquired and i told them to deliver my courier after 2 pm, again on 20 may i called the company they they will delivere it, but the same has not been received till date. Its very casual approach by such a reputed company. Please look into the matter and resolve my grievance.
                            Thanking you in anticipation.
                            Preeti sourabh singh.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              m.v.ramesh Ramesh
                              from Hyderabad, Telangana
                              May 20, 2016
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                              Address: Hyderabad, Andhra Pradesh, 500038
                              Website: www.bluedart.com

                              Kotak mahindra bank send a credit card to my address through Bluedart.

                              On 19th May 2016 i got call from Blue dart person Mobile Number :[protected] sir you got a creditcard from kotak mahindra i will deliver the credit card on next day.

                              Next i called to same number he lift the phone and said i'm very busy don't call me and cut the call.

                              After 3 hrs again i called to same number but no response he is not lifting the phone and not reply to my messages.

                              This really bad customer service from bluedart.

                              My Name Ramesh mamillapalli

                              Address

                              B-17, #403, Sai Ranga Aparts, Madhura Nagar, Hyderabad

                              Pin 500038

                              Mobile :[protected]

                              Kindly take the action on this...
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                D
                                Dr.Pooja
                                from New Delhi, Delhi
                                May 20, 2016
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                                Address: New Delhi, Delhi, 110017

                                I called bluedart customer care today to confirm about the charges & estimated delivery time for delivery from 110017(Delhi) to 400050(Mumbai). According to them charges were, base fare for 500gm is Rs310 + Rs155 for per extra 100 gm and delivery time was one business day.
                                Then I had a talk with a customer care executive and she told me that if the delivery is made before 6:30pm then it would most probably reach the destination by tomorrow evening .
                                After confirming all the details I went to the bluedart office just below my appartment.
                                Going there was a terrible experience for me. The man in the office took my bag which was supposed to be delivered and without even weighing it said it would cost around 490, before I could say anything, he said this is the starting price, then he weighed it and said it's 1 kg, it will cost 690 something. I could clearly see it was of 600 gms, I continuously said it's of 600 gms but he was avoiding me like anything, then he said if it's above 500 gms then it means it's 1 kg. I then narrated him the entire talk I had with the customer care executive. To which he replied agar wo wala karana h to fir Iski koi garranty nai hogi. I was shocked to hear that. Why are we opting for blue dart then. Then I told him that it's not the first time I'm using blue dart, I have always used this service and never got any complaints. To which he said we will then not pack ur item the way we are packing this sir's item(another customer) I said I want to make a normal delivery, a simple one. To which he said fir to apko khud hi pack karna hoga, hum nai karenge. I asked them to return my back and the politely returned it and I came back and called the customer care again, told them the exact weight that is 600gms and she said it's not possible for them to charge me more that somewhat around 490. And she even asked me to make her talk to them.
                                But I didn't prefer to go back there. Because there behavior was very unprofessional. I want the managers to go through the recordings if they have cameras in there outlets, to check how their staff behave with the customers.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  palmar
                                  from Virudunagar, Tamil Nadu
                                  May 20, 2016
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                                  We, m/s. Palmar mills pvt. Ltd., lakshmipuram, sithayankottai - 624 708, dindigul dist. Tamilnadu were booked one small parcel less than 1.0 kg. Through your dindigul branch vide receipt no.[protected] dt/14.05.2016 to m/s. Yash tex, bhiwandi. We regret to inform you that the above parcel have not delivered the party till time.In this connection, we have contacted your dindigul office over phone several times and also we have given the mobile number of the paarty to your office. Please treat this as most urgent and inform the status and take necessary steps to the deliver the same immediately without any delay.

                                  Thanks & regards

                                  N. Arumugam,
                                  Office manager,
                                  M/s. Palmar mills pvt. Ltd.,
                                  Lakshmipuram,
                                  Sithayankottai - 624 708.
                                  Dindigul district.
                                  Tamilnadu
                                  Mobile no.[protected]
                                  Phone no.[protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    Savute
                                    from Bengaluru, Karnataka
                                    May 18, 2016
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                                    Address: Palakkad, Kerala, 678621

                                    [protected] this consignment pickup on 09/05/2016 and delivery date showing 13/05/2016 in your web but we have not received this consignment yet not not one more than 10 courier's of ours they are holding when we checking with them they are telling they will deliver what kind of customer service is this??? So much delay is not at all acceptable we are losing our business
                                    If you require i will provide more way will details of same day

                                    Please take some immediate action

                                    Regards
                                    Blue Dart Express customer support has been notified about the posted complaint.

                                    Blue Dart Express — Delaying of delivery

                                    Amazon have send my parcel through your bluedart on 2may till today I haven't get my parcel yet and ur agent and customer care are such an irresponsible persons they are just saying today you will receive your delivery I have made a lots of call in hyderabad soo its a worst service I must say I want my parcel by tomorrow in any how

                                    Blue Dart Express Limited — Misssing of laptop bag and laptop sleeve ,socket pin and damage of charger

                                    Sir, my order number is [protected].at the time of delivary, i got only laptop and also the charger was damaged .so, i want to change my laptop charger and i need my socket pin, laptop bag and sleeve

                                    Blue Dart Express Limited — Imported document

                                    Dear sir/madam my imported document delay delivery & not properly response please action blue dart express limited

                                    Blue Dart Express Limited — Courier not revived

                                    Hi, The issue is Courier not revived . Tracking number-[protected] (Ravi shekhar) Add: Bangalore 560008

                                    Blue Dart Express Limited — courier boy not return my extra amount

                                    dear Sir my Name Anand Singh My order WAIBILL NO is - [protected], product Price only Rs.211 i'm pay 1000 but courier boy not return my extra amount. so please chase the my complain please advoice me

                                    Blue Dart Express Limited — packet not delivered

                                    [protected] no. is i have a book courier online last week of May in sanganer jaipur address but till date no delievered i went 2 times at bluedart jaipur branch but no response
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                                      Kuila456
                                      from Ranchi, Jharkhand
                                      May 17, 2016
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                                      Address: 700102

                                      Hi,

                                      I am balaram kuila.
                                      My awb number : [protected] dt. 07/05/2016

                                      I didn't received till now & nobody came on my address.
                                      I didn't receive any response (Call, sms) from blue dart.
                                      Instead a false status updated on website when i tracked it
                                      I called to customer care 7-8 times regarding this matter but
                                      Every time i got the same response that it will be delivered soon.
                                      Please take a serious action against it as it is very important to me.
                                      Please deliver as soon as possible
                                      Call me [protected]

                                      Regards,
                                      Balaram kuila
                                      Blue Dart Express customer support has been notified about the posted complaint.

                                      Blue Dart Express — Sir,I have ordered an item in ebay.it is shipped through bluedart

                                      Sir my air say number is:[protected] I have ordered this item 2 weeks ago if shows in Hyderabad from 27th November.please solve my issue and deliver my item.

                                      Blue Dart Express — Not delivery correct time-reg

                                      I am mahi.i want immediate to collect materials.but sriperumbudur blue dart courier person telling material not dispatch today.so take correct action to employee of this person

                                      Bluedart — Late Delivery

                                      I was purchased shoes from paytm on 16th and my courier was started at 16-oct-2015, 18:42 time and courier was stopped at delhi offsite Hub at 17-oct-2015 18:33 till the date there is no response from bluedart my way bill no: [protected]

                                      Blue Dart Express Limited — Loss in transit

                                      I have booked a RSP having documents to Gwalior from Pathankot on 02 Sep 15 but it has not delivered till date. Way Bill No is [protected]. Pl trace at the earliest. Its very urgent.

                                      Blue Dart Express Limited — worst service

                                      Talked in abusive language ... Restricted from entering the office.. Unnecessary delay..

                                      Blue Dart Express Limited — Delivery item not Delivered purpose

                                      Dear Sir/Medam my item is not Delivered to me in karimnagar(pincode:505001) Blue Dart manager mobile(number:[protected]not rechabul so kindly send the my order my order tracking id [protected]
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