Blue Dart Express Complaints & Reviews

Dear Last 1 hour se continue call kr raha hu koi response hi nhi AA call received kr ke cut kr rahe h esi service h eek dam dhatiya customer ko smaj kya rakha h tum logo ne saale upr se chor or ho meri watch or nikal li tum logo ne response or nhi dete kutte ho tum sab ke sab ... Chor party duffer ...8 bar to meri DD wapic kr di choro ne sab ke chor ho eek dam ...call kr raha hu m yeha continue ... Koi response nhi dete smja kya h customer ko hinj...ki...o...

Way bill no.[protected].Not delivering my credit card.Every time reported premises closed.It is indian railway office.How it can be closed?? I always remain present at the time which they are reporting closed.None contacted me..Instead i have given my no.And requested to call me before delivery. Now the customer care no.[protected] is not receiving my call and just hold it.It is not toll free...I am paying each time i call and hold...In std rate..

Dear blue dart, i have a courier with tanuku branch (Andreas mentioned in subject) that document from axis bank. I received a call regarding the delivery of my document two days back. And today i call the courier service at tanuku branch regarding my document. They said they could not find the address to.Deliver the document. They clearly mentioned the door number and land mark street name like d.No 24-6-3, manchiraju street, sajjapuram, tanuku, pin 534211, and he talk to me with idiotic behaviour while i'm asking regarding the delivery. I really upset with the service of blue dart at tanuku, west godavari branch. So.Please take a necessary action at least train them who are working there to deal with customers etc. They should not speak with erratic and idiotic behavior .
Thank you, regards, shankarnagh

I Ashutosh pandey owner at happy telecom, shop no:2 pandit park krishna nagar delhi -31 applied to open a current account at HDFC BANK geeta colony, after a couple of days bank send my cheque book and account kit via bludart express courier, my store is situated at main road, opposite geeta colony police station and the adrress is very easy to find or locate but the delievery boy delievered my kit at wrong address without making any verification wether it is correct address or not, he just handed over my kit to a wrong guy. thus this looks to be very irresponsible work and i find it risky because my personal kit and details are in an unknown hands, kindly take action on it.
i am providing information given to me by HDFC bank related to my courier.

Ref. no.- WPBD/150416/90003
First disp. AWBNO- [protected]
cust. id[protected]
courier company- bluedart express

AWB-[protected]-

I received an email on 24th that the product has been shipped, and today on 28th these Blue Dart guys have an update that on 27th they have thought of shipping the product from the Origin.If you guys cannot compete with the market, better step out. At least people won't suffer with your worse work. Really, Country should hold two minute silence for you super fast service.

Refer to bill no [protected] packet from state bank of India was not delivered to my resident, my self and my spouse both are working and i told delivery person to give packet to my wife but he has not delivered, and nobody is picking my phone several times number has given by him, please take immediate action against Mr Arvind delivery person, he is also misbehave,

S.K.Singfh

For credit card with blue dart waybill no : [protected] i have not recieved my card more than 5 days i have track card in same city but they haven't send card as well. Execetives are calling from blue dart and treating like we are servants of them even they can't understant what i am trying to say. No one can help me aur they are very rude behaviour 5 time i have call [protected] but same reply today deliver not my card not deliver yet.

This shipment is for coimbatore. I called cusotmer care but got an automated message but was not able to connect with a human.
I called you coimbatore landline, but was directed to your automated customer care. Customer service[protected], [protected]
Location[protected], 2248071
I even mailed to your coimbatore address but got returned.
I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back

Please call me and inform whether i will be getting my material or not.
My mail id is kartoos. [protected]@gmail.com

Address
Raj fastening solutions
26, vkv kumaraguru nagar,
Keernatham road,
Sarvanampatti,
Coimbatore - 641035
Mob: [protected]/42
Land line:[protected]

My credit card issued by axis bank not delivered by ur company giving remark that no address is here. My axis bank cheque book deliverd at same address by ur company time to time. Please seriously look this matter.
Shahab ahmad
Way bill no. [protected]
Mob no. — [protected]

A very bad reputation is been created by blue dart franchisee people.These people are not bother to call a customer for there consignment and on top of it these people don't have courtesy to talk.If we go into arguments they say it's a bluedart policy not to call.Now it's simple they don't care, but dear are you not making loss of your self, your time and fighting with customers and you'll people are solving issues but creating extra work for next day. Its that simple you can call customer and finish it off and you have rights to check identity proof.This is not only for credit card, but for documents or may be for mobile purchases. Its hopeless services from blue dart express ltd namo ship building, opp.Arihant society.Market yard road, gultekri.Pune

Well I've never been so fussy about it. I know there's a certain transit time it takes to reach the package to us. Bluedart have always been fast and awesome since 2012 for me. Now, My waybill number is [protected]. The package was sent from Mumbai and the destination was at my place that's Asansol! Now for a certain, i felt the delivery is getting late (Normally it takes 3 successive days to get delivered to my Place). Now I've seen they have listed Consignee'S Address Incomplete/Landmark Needed as the status. By seeing this i immediately contact The Team Members, and they just helped me immensely! They were so nice and enlisted, the new landmark has been updated and you shall get your package by 23rd April! Well till now they've not reached here. Its not like its a remote city. A-Z courier companies are held here and they do thier task so best, why is it bluedart people especially in ASANSOL yes in Asansol soo irresponsible? The package contains no mobile no games nothing but my credit card. i need that and need to update it. Now without knowing they would revert the order back to Mumbai hence an inc of hassle for both me and my bank. Please help and deliver me that package earliest! it's been never soo fussy bluedart! Why you bee soo bad this year 2016?

I purchased Redmi note3 on 13th april 2016 in flash sale from mi.com and done online payment of 9, 999.Now its 22nd of april and still my mobile is unknown.
Bluedart courier said that your order is lost somewhere and talk to mi but mi customer service just do vice-versa.I just want my money back nothing else as I am from poor family I need it badly after many months of saving I am able to purchase this phone but this is very unfortunate.Its getting too late please do something.

order id:[protected]
awb no.:[protected]

The above consignment was booked in delhi on 20.04.2016 with clear understanding that the same will be delivered on 21.04.2016. The said consignment has not been delivered yet i.E. Till 2.00 pm on 22.04.2016. No body from blue dart has bothered to call me although my mobile no has been recorded in the envelope. Request for immediate delivery of the consignment under advice to me in my emailid [protected]@gmail.com and mobile phone. Complain can not be lodged in their website.

S k ghosh chowdhury

Sender:- Rana Pratap
consignment number:- [protected]
dated on:-13/04/2016

Dear authority,
A very important affidavit has parceled through bluedart on April 13, 2016 from saharsa(bihar) to Trivandrum(kerela). Now bluedart employee told that they lost that parcel. It was very important for my service and that is required asap at my working location. It was a government affidavit. Kindly take an appropiate action against it and provide me with the same and compensate.
Thanking you..

With Regards
Saurabh Pratap
mail to:- [protected]@gmail.com
call:- [protected]/[protected]

The shipment tracking says ' consignee not available' but I was available at said time rather your people called and said we will delivery tomorrow I even asked to pick it but they said they will deliver tomorrow.

Supposed to reach: 19.04.2016

We have a shipment from pan card department it was a very urgent delivery, though after confirming our shipment your local customer care executive on this num[protected] . and not responding to my call. my call attend n put on hold again n again. this request has ignore from your franchise person & misbehave to me.

Today blue dart branch office person at siliguri told me that there is no service at bharat nagar, siliguri - 734006. Why? Is it out of siliguri? Or is in forest? If it is so, then why have you taken this important document from nsdl office without checking of your service facility location.

I am staying at chennai and how my father, age of 75 will collect this courier from their office?

Please help me for this...

My courier dispatch 8 aprill 2016 from chennai & courier has been reached 12 april 2016 in bangalore but when i have checked shiiping status, i am surprise, there is menstioned "consignee's address unlocatable/landmark needed" but i have so many document recieved on my address but blue dart corier not found my address. Please help & provide my document urgent basis.

Shipment no- [protected]

Dear sir,
With regret to inform you that i was scheduled to receive an important document vide waybill no : [protected] reference no : 2683 by bluedart. The same has not been received/ delivered till date.

With pain i am to inform that a complaint was lodged by my husband few days back and also had talked several times to your customer care authorities and as well as with local functionaries of bluedart at dehradun, but all in vain.

The tracking details incorrectly shows the same as delivered with following details:

Pickup date: 06 april 2016, from: mumbai to dehradun
Status shipment delivered, date of delivery: 08 april 2016, time of delivery: 16:41 to recipient named chandra.

It is worth to mention that there is no person living or residing at the said address with name chandra.
It is also to mention that the delivery person (Mr. Manoj) whom my husband has also spoken has failed in discharging his duties. Other documents also couriered recently through bluedart were found lying in the premises, it appears he just throws the document (S) as per his whims and fancies, we asked proof of signatures even.In addition, the entire matter was also brought to notice of mr. Pradeep of dehradun office but it is falling on deaf ears.

The document if with wrong hands may also lead to its unintended and mischievous use. Only god knows the fate of document. No action till date, every time it is informed that operational team is looking into.

It is requested that needful action may be undertaken immediately to arrange the delivery of said document on priority.
No emails are provided to correspond.. Pity
Thanks and hoping for an early action,
Shalini

Sir,
A parcel containing some important material/docs was dispatched from hyderabad to sgr under no [protected].It has already reached srinagar office a couple of days back but due to strike in city was not delivered to us. But today on monday we called the local blue-dart office to enquire abt the parcel and came to know that it has been given for delivery to some boy namely rayees. We also were given his mob number.
We called him after due intervals and he continued to assure us that he will deliver it with an hour. As the parcel contained some imp docs which were urgently needed at our end so we again and again called the said person and he kept saying that he will deliver it before 3pm. But immediately thereafter he switched off his mob and did not turned up.So we could not submit the docs at desired office and lost a business of about rs 4 lakhs.
One the one side it is the irresponsible behavior of blurdart delivery boy who deceived us by making false promises and on the other hand is an example of poor service of bluedart.
So as we have enough evidence that the parcel was meant for delivery toady but was not delivered due to irresponsible behavior of delivery boy & the co, so besides filing this complaint we are at liberty to sue the co under consumers protection act and claim the damages we have suffered.