Blue Dart Express Complaints & Reviews

My shipment is out for delivery from the past 25 days howeer i have not received it yet. I have been getting different excuses as consignee not available, address out of area, etc. I have not received a single call from blue dart yet. I have received almost 8 waybill numbers. And have also called blue dart for almost 7 times. However everytime i was promised that i will receive a call from the driver. I even spoke to the manager however still of no use. Now i am done with following up. I wanted to pick up the shipment. I called blue dart again today and spoke to lionel who was a bit rude and he advised that the blue dart won't call prior delivery in case if the shipment is from a bank. He also stated that blue dart needs an approval email from the concerned bank so that you pick up the item from the office location. I have applied for two new bank accounts and hence i do not have the details so that i can provide it to the bank so that they can track it from their side as all the required details are in the shipments. I usually do a night shift and cannot receive the shipment at my office address in the day time. Overall an extremely pathetic service from blue dart. I will try to escalate it to the highest level possible. I was very patient this long however cannot be more. I am left with nothing to do between the bank and the courier service. Atleast let me pick up my shipments myself. I will provide whatever proof required to confirm my identity.
Pathetic service...!!!

Two waybills
[protected]
[protected]

We have a shipment from pan card department it was a very urgent delivery, though after confirming our shipment your local customer care executive has told us that it will received on 09/02/2016 by my husband. I said to husband but husband denied for the same. I meet with husband your local franchise office & he said that your shipment has been delivered. Then i said him "please show my husband sign" but this request has ignore from your franchise person & misbehave to me .Still now we have not received our shipment.
Shipment awb no-[protected]
I m regret to inform this that such a bad service we are receiving from your
Side.
Please look in to our matter and solve the problem as soon as possible because my pan card is important for me & my important work has pending due to pan card.
I[censored] not solve this problem then i will go to court so i request to u please solve this problem as soon as possible. My contact no-[protected]
My email id- [protected]@yahoo.Co.In

Inspite of multiple reminder calls, i did not receive my parcel from bank even though i requested multiple times that i required the card on urgent basis.
They say that they attempted the delivery, but i never received any call/ sorry note from blue dart intimating that the delivery attempt has failed. And now the parcel is returned back to the bank. I have lost 15 days in this procedure.

We have a shipment from bhiwandi to howrah, though our shipment is received to howrah pout and still it kept on hold, it was a very urgent delivery, though after confirming our shipment your customer care executive has told us that it will received on 16/07/2016 till 5 pm and still now we havent received our shipment.
I m regret to inform this that such a bad service we are receiving from your side.
Please look in to our matter and solve the problem as soon as possible..

Sir,
I am Manoj Kumar Rai
I have send courier via bludart wardha, Maharashtra

my blue dart courier Waybill No : [protected], parcel has arrived to blue dart courier, Raipur office on14.04.2016 and till today not delivered. i have called at toll free no [protected], but not got satisfactory answer.
Pls help

I was promised to received the consignment from blue dart as on the 15th of April-2016 between 14:00-16:00 hours.The same was supposed to have been delivered to Wipro Sarjapura Campus.
The Way Bill Number has been -AWB[protected].
Reference No-[protected].

The courier person was called several times on his contact number which is [protected], however there was not response from the same person.

Please look into the matter and keep me informed with sms on my mobile number which is [protected] so that I am there in the office and keep myself free during the delivered time.

Your curious services only big name .I think you can't provide your executive properlly training for the communication with customers . it's very bad & very rudlly talking with me about the my confidential courier & send me wrong commitment ...it's very chip ..things ...if your not providing proper services & people answer .please close your company ..that's the my advice or change your staff ..or training your executive how to talk wid the veluble customer ...for confidential doc. Your doing big loss day & day if anybody tell me about your services I will never sugestting you company name for the any type of curious ...& I will try my best for spered this msg to send maximum people ...Good bye .

It is very often observed that your courier staff do not delivery any document/ parcels arrived; at our location. We have to personally collect it from their office.
Alternately it is mentioned as "address not found/ incomplete address/ landmark required".
We are location in the heart of the city and on the very prominent government offices area.
Secondly, we are receiving parcels & couriers from other courier partner like gati, dtdc, dhl etc.
I would like to know as to why bluedart, a very renowned company is inefficient in making deliveries.
Kindly make an thorough enquiry at your location at alibag, rist. Raigad, maharashtra state.
Awaiting a positive outcome.

Tracking id - [protected]
Ordered the item on 6th april 2016.

Items is delayed at airport from last 5 days. They are not providing satisfactory answers. And other items from mi and also through fedex, booked on same date was delivered in less than 28 hrs.

After multiple calls to their service center, they are just providing answer that they are looking into the matter. Please wait for some time.

Not only this, twice i ordered a cheque book from icici bank. It was dispatched through bluedart, without contacting me for delivery or even trying to reach my address, they marked the status as delivered. When i contacted they said, if they hadn't done this then this item would have been returned to originating address. What a policy ????

The above consignment was not delivered till 12 th April 16 despite it was received at Yeswanthpur office of Blue Dart on 9th April 2016 from Chennai despatched on 8th April 16 citing false reasons such as "consignee not available" on 11th and "consignee out of stattion". Both reasons are utterly false and malicious. I the consignee and my wife both were in our house only on 11th and 12th April throughout 24/7. Then how the delivery boy can give such false and misleading remarks consecutively for 2 days. There is some limit for patience.

The reputation of Blue Dart has gone for a toss.

R.N.NADKARNI

Hi,
This is about Blue Dart courier service in Hinjevadi, Pune, Maharastra.
One of my courier has been dispatched twice from Noida, which is very very Important document for me and it's required to reach me on time.

When first time Shipment reached to Pune, Blue Dart contacted me only a single time and they updated the status of shipment in there tracker as "Consignee Not Available " for 7 days. Though they never contacted me via mail or on my mobile on any other day. Then after they again delivered to Origin (Noida). This was completely not acceptable.
Tracking Way Bill number: [protected]

I again requested Noida person to deliver it. This time I got a call from the first day (6 may) from Blue Dart person. As I was not available at the place, I gave him another time slot and told him to contact him.But He never contacted me again.Though I called that person 12-15 times about my presence. But he has not delivered my courier yet.
Tracking Way Bill number: [protected]

Please refer the attached screenshots.The behavior and service is not reliable and trustworthy at all. It seems that they don't care about their customer.Please solve my issue because I have been stuck and frustrated from this people.
I want strict action against this people.

Thanks,
Pratik Savaliya

Dear team,

My courier dispatch 5 aprill 2016 from gudgaon & courier has been reached 7 april 2016 in viman nagar office, but when i have checked shiiping status, i am surprise, there is menstioned "consignee's address unlocatable/landmark needed" but i have so many document recieved on my address but blue dart corier not found my address. Please help & provide my document urgent basis.

Shipment no- [protected]

My house address:-
S. N 14 near prakash complex gali no 2 thite wasti kharadi pune 4141014
Mobile no- [protected]

My office address:-

Mr. Divakar kumar
M/s bharti airtel limited
Plot no.3/1 north tower e-park midc knowledge park kharadi
Tal- haweli, pune maharashtra, 411014.
Mobile no- [protected]


Regards,
Divakar kumar
[protected]

Dear sir/mam,

A courier under way bill no. [protected] was sent by hdfc bank, asaf ali road, new delhi on[protected] & not delivered till[protected], on making enquiry from the blue dart we were informed that the addressee was not available and returned.

I am a senior citizen of 72 years of age and i live at the address 3267, gali rajawali, pipal mahadev, hauz qazi, delhi-110006. Please give us the proof of visit of courier man where the courier man had visited our address and the local enquiry made by him.

Why it has been returned, i will file a legal case against blue dart for the delay.


Regards,
Satish k. Gupta
(Fca)

Blue dart express — courier of pan card

1 review
Sy syamala betha on apr 9, 2016
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Name: betha ramana
Pan : cjkpb8253m
Ack: [protected]
Reference number : awb [protected]

As i got message stating courier need to be delivered, on 4/4/16 but till now i didn't get any courier. I supposed to get the courier on the provided date. But could not get . Need the pan card immediately. Can you please contact the local courier team and coordinate with them .

Please check with high priority and send us pan card asap.


My phone no: [protected]
Name : sathyanarayana

I feel this is the worst courier service. I am saying this because courier with id [protected] which sent to me is not delivered. When try to track it shows its ter in Tirupur. But when I call them ter is no proper response
Since it's very important parcel I am even planning to go for consumer court if I din any proper response

Dear sir,
My order No AWB [protected]
Delivery boy not deliver my order and return to sender address,
Without inform me and delivery boy intentionally not delivered my product,
My address was properly mention in order

Please you take action blue dart express or delivery boy within few days.
Other wise I Sue file against blue dart express.

I am balaji rao from telangana.My wabill no is [protected].Bluedart courier service neredmet have not visited my premises and also they did not make a single call.Now the status shows that 'delivery attempted premises closed'.I was waiting whole day for the shipment.Such a pathetic service from bluedart courier service neredmet.I hope the concerned officials will take this matter seriously and resove my problem.You should not be so reckless with government issued id cards.

Waybill no: [protected]
Sent from kota to Kolkata
But the shipment has received in broken condition at kolkata.
Please help its a Company provided Laptop and becomes a serious issue.
I have the damaged photographs also with me.

This type of situation I had never expect from Blue dart.
Really its a shocking experience for me....

I had ordered a memory card which was about to deliver on or before 28 bt was showing status as refused so complaint was made at amazon and a fresh order was placed, today that person came to my house and i showed him refused status he unnecessary was talking at high pitch and said dnt take the deliveey i will take it back this kind of behaviour is really against customer relationship moto of Amazon and being courier partner poor way of providing...

Hi,
I had to receive a credit card via courier from Blue dart last week. They called me thrice and I mentioned my Gurgaon office address to hand over my credit card. After a week, they called me to ask if i will be available at home to accept it. I told them to deliver it my office address to which the concerned person rudely disagreed to. This is heights of lack of professionalism and negligence. I cannot wait to receive my credit card for the weekend for them to come and deliver it at home. The number from which I got a call from was [protected].
Immediate action must be taken against this.