Blue Dart Express Complaints & Reviews

Awb no: [protected].
Product: citi bank rewards items

I got message as product delivered but still, i didn't received the product.

Received message on 7/5/2016 like "your citibank reward item has been delivered at your address on 7/5/2016 through blue dart vide awb no:[protected]"

While tracking with awb number, it shows like it is delivered to address in maraimalai nagar but my address is mahindra city.

Why blue dart is not checking the address and number before delivering a product.?

Hi,

I order a tupperware executive lunch box in payback points redeemed.

And order status as order processing completed.

And they provided me blue dart order details:

Airway bill docket #: [protected]
Courier name: bluedart.

I verified in bluedart website.
In website displayed status as delivered. But i didn't received my order till date.


My oder id in payback:[protected].

Blu dart id: [protected].

I was order (Item id:[protected]Paisapay id [protected]),
Mistakes of your courier boy, by which i was very harassed & angry
1) your courier boy call me after he was coming at my house when i was not home, how could i remind that he would come to my home.
2) he call and talk me like gunda, why are you employed this kind of people how dont know how to talk to costumers even i was talked him like gently.
3) next day he come with my item stand at front of my door and informed to my neighbour for tell me for receiving my item, (I think he is psycho or harassed by someone) how disgusting. And i am listening all that inside my home then i say kindly him why dont you bell my door are u showing that u r not interesting this work or costumers but he was angrily said i was come to your home, u should at home, i dont like this, and looking angrily at me, so i said u r not supposed to talk me like this but he loudly angrily arguing with me i thinking to call the police because i dont know why he get so hyper. Then i say i dont want this item from ur kind of people, but my family people say dont do like him get item and let him go from here, because he spoil our image in front of neighbours, so i took item which i dont want from that psycho man.
Now u said me what should i do, this is your mistake that u cant train your people that how to talk or behaving with customers.
I am already decided that i would never received or send any courier from blue dirt courier. Good bye.

Delivary guy called me around 10:20am on 6/6/16 and i told him to wait if possible because i am on rounds he said yes but he called me before 1hour and i couldnt picked up his phone than i tried to call yhe delivary guy but call was not going to other side...i contacted many times customer care(at least 5times) finally they allow me to speak to customer care executive who is very arrogant and misbehaving with me ..instead of try to help me he started giving me lecture..this complaint regarding shipment no-[protected]..please take action against these arrogant customer care executive they are spoiling blue dart image

My complaint is on bluedart courier service at bund garden, pune. We took the service on 27th may 2016 to send a document from pune to adoor, kerala.

Waybill no:[protected]

Pincode provided was 691554 and they have taken the courier request ahead with out verifying whether there is bluedart service at that location. 2 days later while tracking it using the waybill, we came to know that the courier was returned back the same evening to bund garden.

Complaint#1: there was no intimation or call to the person who has sent the courier regarding the return back.
Complaint#2: we were asked to resend the parcel to another address where they have their delivery service and for that they have charged again the same amount. First time when it was sent back, it was because of their operational fault and for there fault we had to again pay the same amount which is not acceptible.

I request the authority to take necessary action and refund us back the initially paid amount from bluedart service, bund garden pune. Attached the screenshot of the waybill status.

Dear,

I ve not received my courier and the courier no is [protected]
This is in return mode. Bcoz of improper address.
And nobody has called me while they came to my area
It's urjent for me
I want collet it my courier i[censored] fail to delivery.
That courier has from axis bank
I ve mention correct address only
Why u r people has failed to get it
Plz provide me u r valluble address to contact u

Awb no [protected]
Item lying at angul office (Pin 759122) for last 3 days. Distance from their office to my home 3.6 km only`

The item has been ordered for a ceremony. Company staff rude and inhospitable. The distance can be covered by a bike in less than 10 minutes. So why should they insist my coming to their office to pick up the item?? It seems they are the worst courier service company. Their complaint resolve rating is just 1%.

Waybill no : [protected] - this courier has been booked on 1/6/16 at ludhiana and scheduled to deliver by today but till now we have not received. I have spoken to your customer care twice today. But even they are not able to give any useful information or delivery confirmation. They are asking to call by tomorrow to know the status of this courier. This the 2nd case. Last time i have received the courier after 12 days!!!. Really not happy with the service and response from blue dart.

I need the above said courier by tomorrow without fail as it is very important for a presentation due tomorrow.

I have purchased the ac with snapdeal. But I have cancelled order as blue dart refused to deliver in my area.
Now I am seeking refund from snapdeal.But still the product is showing Undelivered Shipment Held At Location . I dont want this order so please send back to seller. so that refund will be initiated.

Waybill No : [protected] Reference No : FCDH243609

Waybill No : [protected] Reference No : FCDH243608

http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&handler=t...⇄

http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&handler=t...⇄

I got my courier from bc gaurgon to nizamabad by blue dart services

I got a call from blue dart and inform the same

I was not informed that the mail going to be returned if it is not recieve in next immediate day

I came to blue dart after 2 days from the call received

They simply says that the courier has been returned

Negligence of reporting to be avoided

Mane ek saman sopclus se aur dusra saman amezon se mangya par dono bar dilevery boy ne aane se mana kar diya aur mujhe pick center par bulata hai, kya ye thik hai. Aur jab pickup center par jate hain to wahan par intjar karwaya jata hai . mera adress pickup center se 5 km ki duri par hai aur agar itni dur mein bhi delivery nahi kar sakte hain to please saman le hi na aur hame bhi taslli rahegi ki hamare yaha delivery nahi ho sakti agar aap kuchh kar seke to thanku nahi karenge to mai kar bhi kya sakta hun

Dear Sir,

SBI has dispatched my credit card via waybill number [protected]. It reached Patna on 27th of May itself. As I was unavailable at office at that time I requested the courier boy to reschedule the delivery for Monday, i.e., 30th May.But he misguided me by saying that he can deliver only on tuesday as old stocks are not delivered on monday. i agreed to this. All of a sudden he called me on Monday and said he has come for delivery. I asked him to wait for 5-10 mins so that i may come and get my parcel, but he refused saying he does not have time and moreover the current location does not fall under his delivery area. Then he insisted that i come to another place Kurji to collect the parcel at 5.30 in the evening. I reached the said place on time and called him.He said he will be there in 10-15 mins. After about 30 mins I called him again. This time he said he is very far away, it will take him another 1 hour. I got furious abd told him this is not acceptable all the time you were lying to me. To this he said
in hindi..'Nahi deliver karenge. Dekhte hain kya hota hai. Ab dekhte hai aapko kaise card milta hai'. Now i see that he has given a false update on tracking page as 'location untraceable-landmark needed'. You may check the delivery address, it has two very famous landmarks of patna, vasundhara metro mall and rajapur pull.Even a child in patna knows these places.

This courier boy is totally obnoxious and whi knows he may be planning some fraud with my credit card. please take immediate action or i will have no option but to lodge a police complaint against this fellow and bluedart.

Dear sir, madam

My package was delivery damage u does some things u give damage charger is 700 rupees my package was not delivered damage I have complaint service center but service center say this is courier boy fault u does something and I have complaint police station my blue dart courier boy my package is damage u resolve problems fast to fast
Tracking number is - [protected]
My name is piyush l kokal
U call me this number [protected]
U reply me fast to fast

I have made a pan card, which is made by nsdl on behalf of gazetted notification. But blue dart courier, faizabad road, lucknow near hal not delivering my pan card due to lack of id, they are asking for voter card, aadhar card, passport or ration card. I don have ny of those because of transfer of my parents of other place. They are not accepting my college id not even domestic certificate neither municipal councilor letter.
What do i do?
I am very much harassed.
Is this compulsory if i am present at office i do have to present any id?

Hi,
My AWB number is [protected].I have ordered one product from snapdeal which was to be delivered today[protected].The delivery boy called me and gave me a location and asked me to be there within 50 minutes.I tried calling him several times but he did not picked up the call in between.Finally after 2.5 hours he called me back with some other number.The address was mentioned correctly and teh landmark was also correct but despite of having all the details correct I got a message from bluedart that the courier was not delivered due to address related issues.I am unhappy with the kind service provided by bluedart. Instead of delivering courier at your doorsteps they call and give you their location.

My letter p. O. D no [protected] send by abbott mumbai not received at my end though the courier delivered to my mother in law mrs meenakshi but there is huge difference in the way my m. I. L signs as exibited to your staff mr l. Arokiaraj in bound incharge at your eldams road office who had come with two co workers for a preliminary enquiry. The courier was suppoeidly delivered on 19 th may, which was never received at my end. The physical nature of the complaint at your eldams road office followed by phone the comlaint was given to your customer service to ms sangita at about 2pm today. Please expedite the letter reaches my end as soon as possible.
Regards,
Ravi.

I got a message through ur side that my sbi credit card has been dispatched on 24th of may with refernce no.EV[protected] but one o[censored]r executive did not come at my address for delivery. when i checked the status then it was hand over to air way bill with refference no.[protected].
I want to know what this going on i think u does not deserve for this service.

Docket no [protected] govind pareek 204 ayushman appartment green view singapore township talawali chanda indore 453771 till date and time not delevred already contact many time in your satya sai office mr tiwari ji [protected], [protected]. And delevrey boy no is [protected] not reacheable so tell me sir what to do? Your courier is so lazy till market timeing

Regards

Govind pareek
[protected]

My wifes bank documents were sent through your courier services and as my wife is a working women she was in office when this guy (sachin bagal) having employee code P36249 came for delivery at my residential address and he called my wife for the exact location for my house and when my wife informed him that she is not available at home as she was in office this guy denied the delivery so she suggested him to take the package back to their office and she will come tomorrow morning to collect the same, this guy started a very awkward conversation and said he will make this package as wrong address and will return the parcel to the sender again and with a very rude and bad arrogant tone he concluded the conversation with my wife.

I really feel that Blue Dart as a large company they must be more polite and particular with the customers but i was wrong its all just a name but the services are worst in this matter. never expected such for Bluedart.

I dont expect any more support from BlueDart consumer complaint team but make a small change in the way the person talks to a lady when she is expecting a parcel very badly and guys like Sachin Bagal mess up the companies reputation for just travelling to the destination and going back without delivering the parcel and with a very loud mouth full of crap.

I hope that the parcel stays in the blue dart office when my wife is going to pick it up personally.

Thanks and Regards for just hearing my side of problem, even i dont want that company should remove such guys i just want they should be a little more strict about the way this guys converse to any person.

Thanks

An item i ordered in e-bay, . From your courier I not received my order,
But mail received that order was delivered on 21st, I register a complaint on 23rd to blue dot courier in ambur branch, still they not taken any step, and asking time for enquiry. I need my package or money back.
Details of order.
Bill no;[protected], item ID;[protected],