Blue Dart Express Complaints & Reviews

Our online consignments, which is to be catered and forwarded to a Bluedart franchisee of 796007 & 796009, is often diverted to 796001 by Mr Darshan Chhetri, a Bluedart franchisee and a caterer of 796001.
It is very inconvenient on my part, as the courier's proximity and parking space available
Moreover, they do not deliver their consignments but rather force and compel us, their customers, , to collect it from their courier.
Also, the employees do not hand out or let us view the 'Delivery Run Sheets' or an 'outscanned copy' and just narrate the figures, which is very unreasonable and unsecured on our part.
Hoping that our grievances and prayers to take up a necessary action would soon reach the ears of the authorities concerned, and the needful would be done; we thank you in anticipation.

Dear,
Delivery date for my product was 5th may 2016 but it's not delivered yet. I waited for the delivery boy at my residence address which was mentioned on the courier package but nobody came to deliver it. Instead a false status updated on website when I tracked it. Another day on 6th may 2016 I also waited, again no one came to hand over it. I called to customer care 7-8 times regarding this matter but every time I got the same response that it will be delivered soon.
Please take a serious action against it as it is very important to me.

Thanks & Regards
Neeraj Agrawal
+91-[protected]
[protected]@gmail.com

Hi,
I am stayin bangalore. SOmhow I lost my debit card and I reapplied for the card. HDFC Bank processed it through BLUE DART. The guy came on 3rd of May but as I was outside and was not able to pic the call so the courier guy left the office. WHen I call back they said you were not available so we havnt given it to someone else. That OK
But what happen next was stupidest thing. I called BLUE DART customer care and they said we will deliver it by tomorrow 12.30pm. I left my work and was waiting for the courier guy. He did not come . SO I called them again they said by 4pm you receive the Courier which I did not on 4th May 2016. I again called they said on 5th May 2016 on highest priority your courier will be delivered. But it hasn't been delivered. Every time they were giving the reason that I am not in office even when I was present everyday. I called today 6th may 2016. Now also they have promised the same thing but its 3pm and courier hasnt been delivered till now. I havnt seen such a pathetic kind of service from any courier company till now.
Here is my traking no. [protected].

We ordered oneplus 2 (Sandstone black, 64 gb) mobile from amazon.In dated[protected] . Amazon.In dispatched package through blue dart express waybill number [protected] which was received on[protected]. We had to pay rs 22, 999 (Twenty two thousand nine hundred ninety nine), but by mistake we paid rs 30, 000. We already discussed this matter with local branch officer mr. Ankit (Vapi) and delievery boy mr ajay (Vapi), but they are not responding properly. Please do needfull and resolve this matter as soon as possible.

Blue dart executives call to say that we are coming to deliver your packet today. But till 4-5 days we didn't receive any packet. If we call them back for any response, there is no one to reply, last time I had gone to the office to collect the packet in emergency and complaint to manager, but of no use. Kindly look otherwise will compliant in consumer help desk. Worst courier services ever experinced.

I am a resident of bhubaneswar i received a call from blue dart courier regarding delivery of courier to but after several phone calls i am not able to recieve the courier till date ... What the hell your service is all about .. If you cannot provide service stop operating don't keep unfit employees they are blunder for any organization... Keep one monkey rather then keeping several rats ...

I am really frustrated about the service. If you check the status of my shipment, it will show you the big list of cancellation, redirection, consignee refused to take the delivery and all.
I have called customer care hundreds of times and every day they keep saying that it’ll be delivered tomorrow. I don’t know what’s wrong. But it’s an important document and I need it urgently.
I humbly request you to look into this issue.

We are highly disappointed for listening lies from your staff and customer care.The above consignment has booked from Ahmedabad on 30th April-16, and your online report shows expected delivery on 3rd May-16. Today we have spoken to customer care and got the information saying Mr.Manjunath has come to our office and door locked, as per the procedure you have to put sticker or notice has to be given, but he has not done. In realty our office timing is 9:30 am to 8:00 pm. Mr.Manjunath is so foolish, he is telling office closed at 2:30pm, this shows height of irresponsibility from your staff.Mr.praveen ( ID 107296) and he is telling Mr.Manjunath not traceable to recheck. I hope you utilize good officers to enquire this problem and we incurred huge loses and this contains medicines which you will know the urgency. Dont allow us to reach consumer court regarding this issue.

Thanking you,
IG REMEDIES
[protected]

Dear sir/ madam,  

Way bil no : [protected],   the status is out for delivery, but they are not delivering the product to the mentioned address.  simply,   they call the contact number and said collect the shipment from the office.  a ridiculous service from bluedart in future this should not be happened. 

Pfa attached to the mail.

Bluedart customer service provider is lying, while i am eagerly waiting to receive the product see the images.

Thanking you,  
Azmath ali.

Dear Last 1 hour se continue call kr raha hu koi response hi nhi AA call received kr ke cut kr rahe h esi service h eek dam dhatiya customer ko smaj kya rakha h tum logo ne saale upr se chor or ho meri watch or nikal li tum logo ne response or nhi dete kutte ho tum sab ke sab ... Chor party duffer ...8 bar to meri DD wapic kr di choro ne sab ke chor ho eek dam ...call kr raha hu m yeha continue ... Koi response nhi dete smja kya h customer ko hinj...ki...o...

Way bill no.[protected].Not delivering my credit card.Every time reported premises closed.It is indian railway office.How it can be closed?? I always remain present at the time which they are reporting closed.None contacted me..Instead i have given my no.And requested to call me before delivery. Now the customer care no.[protected] is not receiving my call and just hold it.It is not toll free...I am paying each time i call and hold...In std rate..

Dear blue dart, i have a courier with tanuku branch (Andreas mentioned in subject) that document from axis bank. I received a call regarding the delivery of my document two days back. And today i call the courier service at tanuku branch regarding my document. They said they could not find the address to.Deliver the document. They clearly mentioned the door number and land mark street name like d.No 24-6-3, manchiraju street, sajjapuram, tanuku, pin 534211, and he talk to me with idiotic behaviour while i'm asking regarding the delivery. I really upset with the service of blue dart at tanuku, west godavari branch. So.Please take a necessary action at least train them who are working there to deal with customers etc. They should not speak with erratic and idiotic behavior .
Thank you, regards, shankarnagh

I Ashutosh pandey owner at happy telecom, shop no:2 pandit park krishna nagar delhi -31 applied to open a current account at HDFC BANK geeta colony, after a couple of days bank send my cheque book and account kit via bludart express courier, my store is situated at main road, opposite geeta colony police station and the adrress is very easy to find or locate but the delievery boy delievered my kit at wrong address without making any verification wether it is correct address or not, he just handed over my kit to a wrong guy. thus this looks to be very irresponsible work and i find it risky because my personal kit and details are in an unknown hands, kindly take action on it.
i am providing information given to me by HDFC bank related to my courier.

Ref. no.- WPBD/150416/90003
First disp. AWBNO- [protected]
cust. id[protected]
courier company- bluedart express

AWB-[protected]-

I received an email on 24th that the product has been shipped, and today on 28th these Blue Dart guys have an update that on 27th they have thought of shipping the product from the Origin.If you guys cannot compete with the market, better step out. At least people won't suffer with your worse work. Really, Country should hold two minute silence for you super fast service.

Refer to bill no [protected] packet from state bank of India was not delivered to my resident, my self and my spouse both are working and i told delivery person to give packet to my wife but he has not delivered, and nobody is picking my phone several times number has given by him, please take immediate action against Mr Arvind delivery person, he is also misbehave,

S.K.Singfh

For credit card with blue dart waybill no : [protected] i have not recieved my card more than 5 days i have track card in same city but they haven't send card as well. Execetives are calling from blue dart and treating like we are servants of them even they can't understant what i am trying to say. No one can help me aur they are very rude behaviour 5 time i have call [protected] but same reply today deliver not my card not deliver yet.

This shipment is for coimbatore. I called cusotmer care but got an automated message but was not able to connect with a human.
I called you coimbatore landline, but was directed to your automated customer care. Customer service[protected], [protected]
Location[protected], 2248071
I even mailed to your coimbatore address but got returned.
I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back

Please call me and inform whether i will be getting my material or not.
My mail id is kartoos. [protected]@gmail.com

Address
Raj fastening solutions
26, vkv kumaraguru nagar,
Keernatham road,
Sarvanampatti,
Coimbatore - 641035
Mob: [protected]/42
Land line:[protected]

My credit card issued by axis bank not delivered by ur company giving remark that no address is here. My axis bank cheque book deliverd at same address by ur company time to time. Please seriously look this matter.
Shahab ahmad
Way bill no. [protected]
Mob no. — [protected]

A very bad reputation is been created by blue dart franchisee people.These people are not bother to call a customer for there consignment and on top of it these people don't have courtesy to talk.If we go into arguments they say it's a bluedart policy not to call.Now it's simple they don't care, but dear are you not making loss of your self, your time and fighting with customers and you'll people are solving issues but creating extra work for next day. Its that simple you can call customer and finish it off and you have rights to check identity proof.This is not only for credit card, but for documents or may be for mobile purchases. Its hopeless services from blue dart express ltd namo ship building, opp.Arihant society.Market yard road, gultekri.Pune

Well I've never been so fussy about it. I know there's a certain transit time it takes to reach the package to us. Bluedart have always been fast and awesome since 2012 for me. Now, My waybill number is [protected]. The package was sent from Mumbai and the destination was at my place that's Asansol! Now for a certain, i felt the delivery is getting late (Normally it takes 3 successive days to get delivered to my Place). Now I've seen they have listed Consignee'S Address Incomplete/Landmark Needed as the status. By seeing this i immediately contact The Team Members, and they just helped me immensely! They were so nice and enlisted, the new landmark has been updated and you shall get your package by 23rd April! Well till now they've not reached here. Its not like its a remote city. A-Z courier companies are held here and they do thier task so best, why is it bluedart people especially in ASANSOL yes in Asansol soo irresponsible? The package contains no mobile no games nothing but my credit card. i need that and need to update it. Now without knowing they would revert the order back to Mumbai hence an inc of hassle for both me and my bank. Please help and deliver me that package earliest! it's been never soo fussy bluedart! Why you bee soo bad this year 2016?