Blue Dart Express Complaints & Reviews

Tracking id - [protected]
Ordered the item on 6th april 2016.

Items is delayed at airport from last 5 days. They are not providing satisfactory answers. And other items from mi and also through fedex, booked on same date was delivered in less than 28 hrs.

After multiple calls to their service center, they are just providing answer that they are looking into the matter. Please wait for some time.

Not only this, twice i ordered a cheque book from icici bank. It was dispatched through bluedart, without contacting me for delivery or even trying to reach my address, they marked the status as delivered. When i contacted they said, if they hadn't done this then this item would have been returned to originating address. What a policy ????

The above consignment was not delivered till 12 th April 16 despite it was received at Yeswanthpur office of Blue Dart on 9th April 2016 from Chennai despatched on 8th April 16 citing false reasons such as "consignee not available" on 11th and "consignee out of stattion". Both reasons are utterly false and malicious. I the consignee and my wife both were in our house only on 11th and 12th April throughout 24/7. Then how the delivery boy can give such false and misleading remarks consecutively for 2 days. There is some limit for patience.

The reputation of Blue Dart has gone for a toss.

R.N.NADKARNI

Hi,
This is about Blue Dart courier service in Hinjevadi, Pune, Maharastra.
One of my courier has been dispatched twice from Noida, which is very very Important document for me and it's required to reach me on time.

When first time Shipment reached to Pune, Blue Dart contacted me only a single time and they updated the status of shipment in there tracker as "Consignee Not Available " for 7 days. Though they never contacted me via mail or on my mobile on any other day. Then after they again delivered to Origin (Noida). This was completely not acceptable.
Tracking Way Bill number: [protected]

I again requested Noida person to deliver it. This time I got a call from the first day (6 may) from Blue Dart person. As I was not available at the place, I gave him another time slot and told him to contact him.But He never contacted me again.Though I called that person 12-15 times about my presence. But he has not delivered my courier yet.
Tracking Way Bill number: [protected]

Please refer the attached screenshots.The behavior and service is not reliable and trustworthy at all. It seems that they don't care about their customer.Please solve my issue because I have been stuck and frustrated from this people.
I want strict action against this people.

Thanks,
Pratik Savaliya

Dear team,

My courier dispatch 5 aprill 2016 from gudgaon & courier has been reached 7 april 2016 in viman nagar office, but when i have checked shiiping status, i am surprise, there is menstioned "consignee's address unlocatable/landmark needed" but i have so many document recieved on my address but blue dart corier not found my address. Please help & provide my document urgent basis.

Shipment no- [protected]

My house address:-
S. N 14 near prakash complex gali no 2 thite wasti kharadi pune 4141014
Mobile no- [protected]

My office address:-

Mr. Divakar kumar
M/s bharti airtel limited
Plot no.3/1 north tower e-park midc knowledge park kharadi
Tal- haweli, pune maharashtra, 411014.
Mobile no- [protected]


Regards,
Divakar kumar
[protected]

Dear sir/mam,

A courier under way bill no. [protected] was sent by hdfc bank, asaf ali road, new delhi on[protected] & not delivered till[protected], on making enquiry from the blue dart we were informed that the addressee was not available and returned.

I am a senior citizen of 72 years of age and i live at the address 3267, gali rajawali, pipal mahadev, hauz qazi, delhi-110006. Please give us the proof of visit of courier man where the courier man had visited our address and the local enquiry made by him.

Why it has been returned, i will file a legal case against blue dart for the delay.


Regards,
Satish k. Gupta
(Fca)

Blue dart express — courier of pan card

1 review
Sy syamala betha on apr 9, 2016
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Name: betha ramana
Pan : cjkpb8253m
Ack: [protected]
Reference number : awb [protected]

As i got message stating courier need to be delivered, on 4/4/16 but till now i didn't get any courier. I supposed to get the courier on the provided date. But could not get . Need the pan card immediately. Can you please contact the local courier team and coordinate with them .

Please check with high priority and send us pan card asap.


My phone no: [protected]
Name : sathyanarayana

I feel this is the worst courier service. I am saying this because courier with id [protected] which sent to me is not delivered. When try to track it shows its ter in Tirupur. But when I call them ter is no proper response
Since it's very important parcel I am even planning to go for consumer court if I din any proper response

Dear sir,
My order No AWB [protected]
Delivery boy not deliver my order and return to sender address,
Without inform me and delivery boy intentionally not delivered my product,
My address was properly mention in order

Please you take action blue dart express or delivery boy within few days.
Other wise I Sue file against blue dart express.

I am balaji rao from telangana.My wabill no is [protected].Bluedart courier service neredmet have not visited my premises and also they did not make a single call.Now the status shows that 'delivery attempted premises closed'.I was waiting whole day for the shipment.Such a pathetic service from bluedart courier service neredmet.I hope the concerned officials will take this matter seriously and resove my problem.You should not be so reckless with government issued id cards.

Waybill no: [protected]
Sent from kota to Kolkata
But the shipment has received in broken condition at kolkata.
Please help its a Company provided Laptop and becomes a serious issue.
I have the damaged photographs also with me.

This type of situation I had never expect from Blue dart.
Really its a shocking experience for me....

I had ordered a memory card which was about to deliver on or before 28 bt was showing status as refused so complaint was made at amazon and a fresh order was placed, today that person came to my house and i showed him refused status he unnecessary was talking at high pitch and said dnt take the deliveey i will take it back this kind of behaviour is really against customer relationship moto of Amazon and being courier partner poor way of providing...

Hi,
I had to receive a credit card via courier from Blue dart last week. They called me thrice and I mentioned my Gurgaon office address to hand over my credit card. After a week, they called me to ask if i will be available at home to accept it. I told them to deliver it my office address to which the concerned person rudely disagreed to. This is heights of lack of professionalism and negligence. I cannot wait to receive my credit card for the weekend for them to come and deliver it at home. The number from which I got a call from was [protected].
Immediate action must be taken against this.

My self Mohamed Toufiq I have not received the product for below Reference no :- EV[protected] your executive call me I have the address also and given the landmark also he unable to find again he call me I told the address he unable to find I was in our place of residence your executive ask when you will come I told to wait half an hour or else come tomorrow I will be at home.I received the message on 01/04/2016 please send me


Thank & Regards
Mohammed Toufiq
[protected]

Hello there. I am a resident of aizawl mizoram in the northeast of india and i have a complaint against your branch in aizawl. The people who work there have refused to deliver our products to us even though we are charged for home delivery. As soon as our parcels arrive, mainly from sites like snapdeal, jabong, myntra, etc they send us a message in mizo telling us to collect the parcel within a day or so or else our products will be sent back. They have claimed our area is not under their delivery area but we are a small community of people and i have been enquiring around and there are some people who they deliver for in my locality. Besides this is an unfair reason because when we look at products online and we type in our pincode it would show that we are within the deliver area so why is it that when the parcels reach us here, we are told that we are not in the deliver area and that we need to pick it up ourselves and when we do go to pick it up we are still charged for the delivery charges. When i asked them the reason they told me that they knew their rights and that they told the bluedart people off. I studied for a number of years in delhi and as students we would not have the best housing location so we were in gulleys where vehicles couldn't enter but even then bluedart would deliver our parcels to us at our doorstep and trust me aizawl is a much easier and smaller town to go around. This issue has been the talk of many people. I have heard rumors of people going to the consumer court about it. Please take action against whoever is working in that office and make them do their jobs with efficiency and integrity.

I am consignee of this number i, e [protected]. I have not received any documents today. When i call to customer care they replied that we are not able to find your address but i am not agree with that statement as i had received so many documents from this company in my past carrier then how can they respond that they don't no my address.
Here are thed etails of my address
H.No 350/b street no. 2 main market bashirpura jalandhar near factory outlet.
Mob- [protected]
That documents is very confidential if you will not send it to me i will file a case to consumer court for this harrashment.

Regards-
Raajnish sharma
(National general secretary)
All india anti-corruption committee

Blue dart you guys can be the worst courier service ever i wish u guys close down soon n you guys go on loss your services are pathetic i would never ever want any services from you guys person name ganesh and his manager are the dumb i ever spoke with please dont speak to your customers if you dont know the way to talk dumb

A highly incomplacent behaviour from allahabad branch office of Blue dart express. Mr.Grijesh tiwari was shown before sending the courier that itay contains a very confidential document i.e passport and it needs to be delivered safely on time. Today, while tracking the status I came to know that the courier has been sent to mumbai. I don't understand I chose blue dart since it is supposed to be the best this is the result that you people give to your customers. I don't know how but I need the courier to be delivered anyhow today only. My carrier has been at stake because of this incomplacency. This is highly intolerable. Kindly take some strict actions otherwise I will have to take other measures.Kindly keep me updated.

Dr.Akshaye
[protected]
[protected]@gmail.com

This is regards Way bill no. [protected] and [protected] which are not delivered. I got a call no Friday ( 25th March 2016) from your office about my address and nearest landmark and was told that it will be delivered the next day but instead I got a message that it has been returned due to address related issue and to contact Citibank. I contacted the bank and was told that my landmark has been updated and the way bill be delivered in next two days at my address and my complaint no with Citibank is [protected]. Again today I received the way bill has been returned due to address related issue. Ihave receiving parcels from your company from last seven to eight years on the same address than why is this problem been created. Please help me and solve my problem at the earliest. Thanks & Regards Mahindra.

Waybill no. [protected] ref. No. 751390.
Shipment arrived on 7 mar 2016.
Shipment arrived at nagpur hub on 7 mar 2016.
Consignee's address incorrect 9 mar. 2016.
Shipment out of delivery 9 mar. 2016.
Delivery attempted - premises closed 9 mar 2016.
Delivery attempted - premises closed 10 mar 2016.
Delivery attempted - premises closed 11 mar 2016.
Delivery attempted - premises closed 12 mar 2016.
Delivery attempted - premises closed 14 mar 2016.
Delivery attempted - premises closed 15 mar 2016.
Delivery attempted - premises closed 16 mar 2016.
Delivery attempted - premises closed 17 mar 2016.
Returned to origin at shipper's request 17 mar 2016.
From the authorized akola blue dart center courier boy/man not visited to the particular mansion address & when i visited the akola center, the courier boy/man agree the he was not visited the mansion address & mark the code that address was not found. When the manage ask to courier boy/man you have the mb. No. On courier packet, why don't you call on that mb. No. The courier boy/man say i don't have any phone or mobile handset to call the customer.
So it is clear cut massage the center have not provided the service properly & have wast management system, so here my self requesting please get back my courier.
Authorized akola blue dart have my mb. No. As well as e-mail also.

Tracking no:[protected]
Ambareesh
I have a parcel of my IELTS score card pending on your kaduthuruthy br Kottyam dist Kerala for last 15 days.My address location is 4 km from your office its unable to collect by my old parents who are presently in my house. Since it got stuck in your office nobody called till date .I have called your office and they behaved in bad manner.I hope your concerned person failed to track whether the goods are collected or not.I am planning to make complaint agaist your service to consumer court.