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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 477

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D
Dinesh Gaud
from Dehra Dun, Uttarakhand
Apr 7, 2016
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Address: Ajmer, Rajasthan, 305001
Website: bluedarttracking.in/success.php#popup

Dear sir,
My order No AWB [protected]
Delivery boy not deliver my order and return to sender address,
Without inform me and delivery boy intentionally not delivered my product,
My address was properly mention in order

Please you take action blue dart express or delivery boy within few days.
Other wise I Sue file against blue dart express.
Blue Dart Express customer support has been notified about the posted complaint.
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    B
    Born Balu
    from Hyderabad, Telangana
    Apr 5, 2016
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500047
    Website: www.bluedart.com

    I am balaji rao from telangana.My wabill no is [protected].Bluedart courier service neredmet have not visited my premises and also they did not make a single call.Now the status shows that 'delivery attempted premises closed'.I was waiting whole day for the shipment.Such a pathetic service from bluedart courier service neredmet.I hope the concerned officials will take this matter seriously and resove my problem.You should not be so reckless with government issued id cards.
    Apr 5, 2016
    Complaint marked as Resolved 
    i have got the shipment now.No issues.My suggestion is that they should not update wrong status if they are unable to ship before due date
    Sbi credit card is dispatch true blue dart but DELIVERE Excuetev not CANTACTED Y packet returns message received what is thise thise yours service of blue dart
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      M
      Monaswi
      from Rawatbhata, Rajasthan
      Apr 4, 2016
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      Transit damage of my laptop

      Address: Kota, Rajasthan, 324007
      Website: www.bluedart.com

      Waybill no: [protected]
      Sent from kota to Kolkata
      But the shipment has received in broken condition at kolkata.
      Please help its a Company provided Laptop and becomes a serious issue.
      I have the damaged photographs also with me.

      This type of situation I had never expect from Blue dart.
      Really its a shocking experience for me....
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      A
      anura52
      Apr 4, 2016
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      Misbehaviour of your delivery person

      Address: Raipur, Chhattisgarh, 493221

      I had ordered a memory card which was about to deliver on or before 28 bt was showing status as refused so complaint was made at amazon and a fresh order was placed, today that person came to my house and i showed him refused status he unnecessary was talking at high pitch and said dnt take the deliveey i will take it back this kind of behaviour is really against customer relationship moto of Amazon and being courier partner poor way of providing...
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      T
      tanisha28
      from Noida, Uttar Pradesh
      Apr 4, 2016
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      Address: New Delhi, Delhi, 110029
      Website: bluedart.com

      Hi,
      I had to receive a credit card via courier from Blue dart last week. They called me thrice and I mentioned my Gurgaon office address to hand over my credit card. After a week, they called me to ask if i will be available at home to accept it. I told them to deliver it my office address to which the concerned person rudely disagreed to. This is heights of lack of professionalism and negligence. I cannot wait to receive my credit card for the weekend for them to come and deliver it at home. The number from which I got a call from was [protected].
      Immediate action must be taken against this.
      Blue Dart Express customer support has been notified about the posted complaint.
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        M
        Mtoufiq
        from Bengaluru, Karnataka
        Apr 3, 2016
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        Address: Bangalore, Karnataka, 560029

        My self Mohamed Toufiq I have not received the product for below Reference no :- EV[protected] your executive call me I have the address also and given the landmark also he unable to find again he call me I told the address he unable to find I was in our place of residence your executive ask when you will come I told to wait half an hour or else come tomorrow I will be at home.I received the message on 01/04/2016 please send me


        Thank & Regards
        Mohammed Toufiq
        [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          C
          Comically Broke
          from Kolkata, West Bengal
          Apr 2, 2016
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          Address: Aizawl, Mizoram, 796005
          Website: www.bluedart.com

          Hello there. I am a resident of aizawl mizoram in the northeast of india and i have a complaint against your branch in aizawl. The people who work there have refused to deliver our products to us even though we are charged for home delivery. As soon as our parcels arrive, mainly from sites like snapdeal, jabong, myntra, etc they send us a message in mizo telling us to collect the parcel within a day or so or else our products will be sent back. They have claimed our area is not under their delivery area but we are a small community of people and i have been enquiring around and there are some people who they deliver for in my locality. Besides this is an unfair reason because when we look at products online and we type in our pincode it would show that we are within the deliver area so why is it that when the parcels reach us here, we are told that we are not in the deliver area and that we need to pick it up ourselves and when we do go to pick it up we are still charged for the delivery charges. When i asked them the reason they told me that they knew their rights and that they told the bluedart people off. I studied for a number of years in delhi and as students we would not have the best housing location so we were in gulleys where vehicles couldn't enter but even then bluedart would deliver our parcels to us at our doorstep and trust me aizawl is a much easier and smaller town to go around. This issue has been the talk of many people. I have heard rumors of people going to the consumer court about it. Please take action against whoever is working in that office and make them do their jobs with efficiency and integrity.
          Blue Dart Express customer support has been notified about the posted complaint.
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            R
            Rajnish Sharma111
            from Gurgaon, Haryana
            Apr 2, 2016
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            Address: Jalandhar, Punjab, 144001
            Website: www.bluedart.com

            I am consignee of this number i, e [protected]. I have not received any documents today. When i call to customer care they replied that we are not able to find your address but i am not agree with that statement as i had received so many documents from this company in my past carrier then how can they respond that they don't no my address.
            Here are thed etails of my address
            H.No 350/b street no. 2 main market bashirpura jalandhar near factory outlet.
            Mob- [protected]
            That documents is very confidential if you will not send it to me i will file a case to consumer court for this harrashment.

            Regards-
            Raajnish sharma
            (National general secretary)
            All india anti-corruption committee
            Blue Dart Express customer support has been notified about the posted complaint.
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              V
              Vencu
              from Mumbai, Maharashtra
              Apr 1, 2016
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              Address: Thane, Maharashtra, 401101
              Website: My debit card was not send at my address

              Blue dart you guys can be the worst courier service ever i wish u guys close down soon n you guys go on loss your services are pathetic i would never ever want any services from you guys person name ganesh and his manager are the dumb i ever spoke with please dont speak to your customers if you dont know the way to talk dumb
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                Akshaye99
                from Noida, Uttar Pradesh
                Apr 1, 2016
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                Address: Allahabad, Uttar Pradesh, 211003

                A highly incomplacent behaviour from allahabad branch office of Blue dart express. Mr.Grijesh tiwari was shown before sending the courier that itay contains a very confidential document i.e passport and it needs to be delivered safely on time. Today, while tracking the status I came to know that the courier has been sent to mumbai. I don't understand I chose blue dart since it is supposed to be the best this is the result that you people give to your customers. I don't know how but I need the courier to be delivered anyhow today only. My carrier has been at stake because of this incomplacency. This is highly intolerable. Kindly take some strict actions otherwise I will have to take other measures.Kindly keep me updated.

                Dr.Akshaye
                [protected]
                [protected]@gmail.com
                Blue Dart Express customer support has been notified about the posted complaint.
                Bad courier !!! I can't give less than this rating...
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                  M
                  mahin32
                  Apr 1, 2016
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                  Address: Pune, Maharashtra

                  This is regards Way bill no. [protected] and [protected] which are not delivered. I got a call no Friday ( 25th March 2016) from your office about my address and nearest landmark and was told that it will be delivered the next day but instead I got a message that it has been returned due to address related issue and to contact Citibank. I contacted the bank and was told that my landmark has been updated and the way bill be delivered in next two days at my address and my complaint no with Citibank is [protected]. Again today I received the way bill has been returned due to address related issue. Ihave receiving parcels from your company from last seven to eight years on the same address than why is this problem been created. Please help me and solve my problem at the earliest. Thanks & Regards Mahindra.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    D
                    ddipak
                    from Mumbai, Maharashtra
                    Mar 31, 2016
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                    Address: 444005

                    Waybill no. [protected] ref. No. 751390.
                    Shipment arrived on 7 mar 2016.
                    Shipment arrived at nagpur hub on 7 mar 2016.
                    Consignee's address incorrect 9 mar. 2016.
                    Shipment out of delivery 9 mar. 2016.
                    Delivery attempted - premises closed 9 mar 2016.
                    Delivery attempted - premises closed 10 mar 2016.
                    Delivery attempted - premises closed 11 mar 2016.
                    Delivery attempted - premises closed 12 mar 2016.
                    Delivery attempted - premises closed 14 mar 2016.
                    Delivery attempted - premises closed 15 mar 2016.
                    Delivery attempted - premises closed 16 mar 2016.
                    Delivery attempted - premises closed 17 mar 2016.
                    Returned to origin at shipper's request 17 mar 2016.
                    From the authorized akola blue dart center courier boy/man not visited to the particular mansion address & when i visited the akola center, the courier boy/man agree the he was not visited the mansion address & mark the code that address was not found. When the manage ask to courier boy/man you have the mb. No. On courier packet, why don't you call on that mb. No. The courier boy/man say i don't have any phone or mobile handset to call the customer.
                    So it is clear cut massage the center have not provided the service properly & have wast management system, so here my self requesting please get back my courier.
                    Authorized akola blue dart have my mb. No. As well as e-mail also.
                    Second time courier delivery not received & return. We are leaving in that area from 1980.
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                      A
                      Ambareesh S Nair
                      from Mumbai, Maharashtra
                      Mar 30, 2016
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                      Address: Kottayam, Kerala, 686603

                      Tracking no:[protected]
                      Ambareesh
                      I have a parcel of my IELTS score card pending on your kaduthuruthy br Kottyam dist Kerala for last 15 days.My address location is 4 km from your office its unable to collect by my old parents who are presently in my house. Since it got stuck in your office nobody called till date .I have called your office and they behaved in bad manner.I hope your concerned person failed to track whether the goods are collected or not.I am planning to make complaint agaist your service to consumer court.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        Anirban1and3
                        from Mumbai, Maharashtra
                        Mar 29, 2016
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                        Address: Kolkata, West Bengal, 700156
                        Website: www.bluedart.com

                        One of my Paytm order was getting shipped through bluedart (#ordered on 15th march). Everything was going smooth and bluedart tracking (#[protected]) reported that it arrived from Bangalore to Kolkata.

                        All of a sudden, on29th of march, I am seeing 'Consignee refused to accept the product' as status and the the shipment is headed back to Bangalore. They never called me, they didn't even bother to reply my message left at their customer care page.

                        Called BlueDart and their explanation is paytm cancelled it. Called Paytm, their explanation is bluedart clearly mentioned that you cancelled it.

                        Now I want to see through the end of this fraud. Any guidance is highly appreciated.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Adding a screenshot of the massacre!
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                          A
                          adhish7
                          from Jammu, Jammu and Kashmir
                          Mar 27, 2016
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                          Address: 143001
                          Website: www.bluedart.com

                          Dear Sir
                          My Courier was to come from Reebok with order ID 11261778 and AWB [protected] through Blue Dart. On 26 Mar I received a call from there office and I told them that I will not be able to take the courier same day and therefore they can deliver me on next day that is today (27 Mar 16).
                          Because of some unavoidable reason I was not at home. The courier boy with mobile number [protected] called me and started misbehaving on phone. He even threatened me of dire consequences.
                          You are requested to kindly look into the matter. Action taken may please be intimated to me within next week.
                          Regards
                          Adhish Dhyani
                          1 Ajnala Road
                          Amritsar
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            Z
                            zakir7971
                            from Mumbai, Maharashtra
                            Mar 26, 2016
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                            Address: Pune, Maharashtra, 411057

                            I have raised a compliant on yesterday about the delivery person unable to locate my address but the address with contact detail is clearly mentioned in my parcel.
                            I got replied from [protected]@bluedart.com, will delivered from today but again updated the tracking website with same issue.

                            I have tried hundred time to reached via mobile but none of your number is working.
                            Can you please commit to deliver by tomorrow end of day?
                            Please ask delivery person to call me if still having problem to locate me

                            Thanks
                            Zakir
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                              Address: Thane, Maharashtra, 421202

                              Dear sir/ madam

                              My way bill details

                              Waybill no : [protected] reference no : [protected]

                              I did not received my courier and today (25.03.2016) we are at home because of holiday (Good friday) and your result showing .

                              How it is possible if your delivery boy was coming our soc so plz provide any record in my security cabin name of this person

                              Please provide my courier...
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                              vamshi620
                              from Hyderabad, Telangana
                              Mar 25, 2016
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                              Address: 500013
                              Website: www.bluedart.com

                              Worst service by blue dart, in the delivery status they writen that address is incomplete. my address is very clear and the delivery boy also not call me. i went to blue dart office for my packege they asked me to go another office for delivery. their i met the person who has to delivery my packege. the delivery boy is saying that he called to my number but i have not responded. but he not called me. i asked to show the dailed list from is phone . he is not responinding irresponsible servies. they not know how to talk with customers.
                              my advice to blue dart is give training about how talking to coustemers. before hiring them. not satisfied with blue dart.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                B
                                bharath.gcb
                                from Bengaluru, Karnataka
                                Mar 24, 2016
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                                Address: Chikkamagaluru, Karnataka, 577548
                                Website: www.bludart.com

                                I am staying in one of the towns of chikkamagalore district, karnataka. First i booked an order in limeroad on around 08-feb-16, it has reached chikkamagalore on 12-feb, but they dint delivered for two days giving a reason that consignee not available (Not even called me).A delivery boy from bluedart has called me on 13-feb-16 to collect my parcel by going to his faraway place where limeroad says it is home delivery. (What is the security if i go to his place) more on this he spoke in vulgar language with me. I gone through so many phone calls and mails to limeroad and bluedart to report this incident to get that guy punished for the thing and expected this will not repeat in future. Both ( limeroad & bluedart ) are promised that this will not repeat in future orders.
                                Again i have booked an order in limeroad on 14-mar-16. Parcel reached to chikkamagalore on 18-mar-16, it is kept on hold for 4 days. And 4th day a guy has called me and told me come to his place to collect the parcel. Again same harsh language. I called limeroad and bluedart, reported the thing. Both are very very irresponsible on resolving the issue which was happening to a girl. Finally after so many conversations in phone and in mails parcel has reached me on 23-mar-16. 9:41pm (Is this the time to deliver parcel to a girl staying with family) .You people don’t deserve to be seated in reputed business lines when you cannot resolve a issue like this happened twice with a girl.
                                Girls, be-careful about these cheaters.
                                Hail to limeroad and bluedart.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Dear Bharath, We're extremely sorry for your bad LimeRoad experience. Please share your order number or registered mobile number and email id, and we will do our best to help you with your query.
                                [protected]
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                                  A
                                  ARay
                                  from Kolkata, West Bengal
                                  Mar 23, 2016
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                                  Address: 712136
                                  Website: bluedart.com

                                  Sir/madam,
                                  I am angry and extremely disappointed at the service for order tracking number
                                  [protected]

                                  I ordered my package at mi.com and the tracking shows that they shipped it from bangalore on 19 march 11:36 am, and it arrived ccu on 20 march 10:50 am. It was received at hooghly on 20 march 2016 04:17 pm.

                                  As per progress, i expected it on the same day, if not the next day (Latest by 21 march) because it does not take long to arrive chandannagar from serampore. But it did not arrive even the next day 22 march (Today), although none of these days was a holiday.

                                  The tracking shows the shipment was out for delivery on 22 march 10 am, which means it should have been delivered today. There was no sign of it. Tomorrow is dol, and holi follows, so i can expect it won’t arrive tomorrow as well. Can you please explain to me the cause of this delay?

                                  When the shipment arrives on 20 march, why is it not delivered that day?
                                  Why is there no entry/progress of tracking on 21 march the whole day?
                                  When it is finally out for delivery on 22 march at 10 am, after left there for 2 days, why does it not arrive even that whole day?

                                  I am very displeased to say the least.

                                  Let me add. I called [protected] (Got the contact from internet for serampore hub) at 10:02 pm yesterday to know the matter. I do not know the person’s name, but i was surprised at his rudeness. I asked if i can get info for my shipment. He replied that office had closed and i should call in office-hours and abruptly hung up. I was taken aback at this behaviour. I did not know the office timings, but he could have atleast been polite in telling me that. I called again to know the office timings and when should i call. I asked him why did he end the line so rudely last time. I quote his words below:

                                  “keno phaltu bokchhen? Bollam toh ekhon hobena. Ekhon kichhu bolte parbo na. Besh korechhi phone kete diyechhi. Erom shomoy phone korle etai hobe. Raat dosh tae phone kete dewai hobe. Apni kal shokale phone korun, apnake shudhu help noy, puro history bolbo.”

                                  I was stunned at his tone. Do you employ and train these people only to serve at office hours and talk in such manner when someone calls outside their hours? I think i will not go for your service ever again. This one is not in my hands and am helpless. You may note that i am a journalist and am going to talk to my colleagues and publish this grievance in leading newspapers of kolkata as soon as possible.

                                  Attached is the details of the order as available on mi.com.

                                  Thanks.

                                  Anurag ray.
                                  [protected]

                                  Sent from mail for windows 10
                                  Blue Dart Express customer support has been notified about the posted complaint.
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