Blue Dart Express Complaints & Reviews

I am consignee for a BlueDart mail with Waybill #[protected]. The delivery guy wants me to come to his office and collect my mail. I urged him to deliver the mail to the address mentioned in the courier. The person refuses to deliver it to the address and has fraudulently updated the status as "Consignee Not Available". Its very frustrating with these guys. They have no professional etiquette and there has to be some regulatory action taken against these guys. Their business has to be run aground as they serve no purpose at all.

This is very bad experience with Blue dart.One parcel dispatched through Blue dart from Snapdeal AWB No [protected] and delivery date was 12.02.2016 but till now I have not received the parcel. When I checked the status showing in net out of delivery area.
My question is that, if it is out of delivery area then why you booked my parcel???????????????????
I have registered a complain also and they confirmed that parcel must be delivered before 12.02.2016 but alas.

From,
Subhendu
[protected]

Dear Sir/Mam,

I had to receive my debit card from Icici Bank through bluedart but I haven't received it yet. I felt cheated when I saw on their website that they have updated that the consignee is not present at the given address. And they have updated this twice. They never called me up nor they had sent me a message that they are trying to deliver. I need my debit card urgently as I have to make some urgent transactions.
Please help me out. My Awb no is [protected]

Regards,
Rahul

This has reference to consignment No. AWB#[protected] from Axis Bank. On tracking I find that your web site shows consignment as delivered on Feb. 9, 2016, where as the the consignment was never delivered to me. The consignment contained important document hence an urgent response is needed.

ASHOKA SETH

I am residences of paradeep, ODISHA. Here blue dart Iffco branch is not functioning properly . They have not distributed our courier and return courier back even though they don't informed us so that we can able to collect from office. Today, i visited the office to send one courier to Mumbai but found no person available in the office and call in their mobile number but that is switched off and then wait for 1 hours but no body coming to office and then i went to DTDC office to send my courier. Many of my friends also having same experience about this branch. the branch details as given.

Name : Mr Pradip Mohanty, C/o Visionex, Iffco Sqaure, Paradeep, Odisha,

We request you take immediate action to cancel his office and give to others.

Sir, my waybill no [protected] has not delivered.I was expected to receive my cheque on 31-1-16.The cheque was shipped on 28-1-16.Tracking detail are available till 24-48 hours.But it is more than 12 days.Shipment has not reached me.So,
Isincerely request you to take strict action against Blue Dart courier services.
Thanking You.

Blue dart courier delivery persons are photographing people's company ID cards and government ID cards. They refuse to deliver without being allowed to photograph.
This is information theft of the most blatant kind.
Government and company IDs are confidential entities which can be easily misused by unscrupulous elements.
1) Who authorized Blue Dart, a private entity to collect such private information?
2) How do they ensure the security of this information?
3) How can they prove that the information they're collecting is not being misused or sold to unscrupulous elements?
4) Most significantly, why does a courier company need to STORE customer's private information?

Respected sir
Mera naam Amit Shrivastava hai mene Induslnd Bank me call kiya or kaha ki mera ATM Card gum ho gaya hai to bank ke call centar walo ne muje naya ATM Card dene k liye blue dart ko dispecth karne ko kaha mera addresh bhi wahi hai room no.3 pr comlex gali no. 1 naya bans noida sec.15 201301 hai par wo corear sec. 16 pahucha par muje nai mila waapas ho gaya ab jab mene call kiya to bhi nai diya gaya mera waybill no.[protected] reference no.BOCC[protected] agent mobile no.[protected] Agent name Ashish hai

WBN: [protected]
3rd Feb: I wasn't available at home. Delivery person spoke and confirmed the shipment delivery on office address on 4th Feb
4th Feb: after informing the urgent need of the delivery, customer executive lady confirms a call back from concerned team in next one hour. Never happened!
5th Feb: no update! Status says, consignee unavailable!
Series of false commitment and updates! Hoping it arrives someday!

Waybill no is [protected].
My one cheque to given by Amazon to bluedort on 28-1-16 for service.They was promised that it will be deliverd by 24- 48 hours.But today is 5-2-16. they didnot deliver.I have so many time calling the courier office but not responsed my phone call.I am waiting for my cheque since 9 days.
Plz kindly take necessary action.

The bluedart courier of rayagada 765001 is fooling the customers. They donot deliver product on time or just call to collect from them.this has been a repeated procedures of Rayagada agent. The staffs are very rude and non responsive. I request you to take action against the agent.

Consignment way bill no [protected] was dispatched on 20 Jan 2016.

I have contacted Blue Dart on 28 Jan, 01 and 02 Feb and again today. They keep telling me they are investigating. It's 16 days since dispatch.

I have not received yet received the consignment.

I would like to complaint about the poor service, handling of blue dart express customer care team in new Delhi & Mumbai on 22 & 23 of Jan 2016.
I would also like to complaint about the anger, misbehaving and rude talking of the courier man of blue dart express today on 24/01/2016 at my premises
These complaints are for Airway Bill No: [protected]

I have a genuine reason of not being able to receive the package from blue dart as my family has traveled out of town & me being at work, hence there is no one at my home to receive the package.

Blue dart customer care agents do no t understand genuine client concerns or difficulties of receiving a package.

I received a failed delivery receipt at my door step on 22/01/2016, and that's when I called blue dart customer care to let them know about my family being out of town and me being at work due to which there would be no one available between 9am & 6pm, but the customer care agent is not willing to understand me and said that he/she cannot do anything about it, at which point i requested that if the courier man can call me a bit in advance before coming to my place, so i would make myself available so that it blue dart does not have an inconvenience trying to deliver my package again and again and also I needed that package urgently as it was from standard chartered bank. the agent let me know that it was the bank's SOP (STANDARD OPERATION PROCEDURE) OR bank's directive to blue dart that no call was to be made in case of credit card related packaged for security reasons, which i said was fine, but, also told the agent to find a way so i can get my package, and the agent simply said that they could not do anything. Which means i need to be absent from office just to collect a package ??
is this how a courier service bullies a client and this has happened with me twice before in the near past with the same scenario.
Cant blue dart express understand genuine client concerns or find a way out ??

Again I found a missed delivery note on 23/01/2016, at which point i said to myself that I will not even bother to call blue dart as they would not help me, and i would complain to the bank.

Today is Sunday, 24/01/2016, my day off and I was sleeping as I suffer my hyper tension and needed to relax my body & mind after taking medication.

At 4:15pm my door bells rings multiple times which woke me up alarmed and literally scared, I had slept due to hypertension and then this happens, what would a normal human being feel or react ?

I looked through the door glass before opening the door as I was scared who was at my door step. I opened the door and there was the courier man of blue dart already angry at me and started shouting at me immediately.
He said that he was calling my cell phone & I did not answer and that he had already come thrice or four times and there was no one at my home.
I asked him if that was the way to ring someone's door bell, was it decent ?
I told him that I was sleeping, but he completely ignored me and continued shouting, at which point I told him that I would not accept the package and that I would complain to blue dart. I asked him for his name and he bluntly refused to tell me his name and again told me in rude tone that since would not accept the package, he would leave and he just walked away.
few minutes later he returns and again rings the bell and i opened and he said sorry, but, i was already not feeling well again because of his previous behavior and I told him he agreed not give me the package earlier, so i did not want it and asked him to leave.

I waited for few more minutes and went down to the security guard station at the entrance of my society & asked the two guards on duty as to who had come earlier from the blue dart courier company, they did not know the name of the courier company or the man, they showed me the register where all visitors needed to make an entry before entering our society.
The courier man's motorbike no is :MH11BL3224 & The Mobile No is: [protected]

I would like to let everyone know that the mobile no entered by this courier man is also false as the no from which he claimed to have called me is :[protected]

which is true and which is false, only God knows.

IS THIS THE KIND OF PEOPLE EMPLOYED BY BLUE DART.

DON'T THEY KNOW THAT A LOT OF CRIMES ARE BEING COMMITTED BY COURIER DELIVERY MEN ACROSS INDIA AND ALL THAT IS BEING SHOWN ON TV PROGRAMME'S LIKE : "CRIME PATROL"

I HONESTLY GOT SCARED AS TO WHO WAS AT MY DOOR AND WHY.

HOPE THIS DOES NOT HAPPEN TO OTHERS.

I have given a parcel on 22/01/2016, which contains a very important document and was promised by the executive that it will be delivered by 23/01/2016 afternoon anyhow.
They have charged me extra, as said by the executive because it is an important document.
This is not at all acceptable wherein the executive has promised that it will reach on time and it is not delivered.
It's an important document which had to reach on time.
Awaiting for your reply.

Blue dart AWB [protected] non delivery of this item till date .There was a mobile conversation on 13 th Jan 2016 they didn't deliver and return it back.

My consignment number is [protected]. I was out of town for couple of days. So the delivery man took the courier without delivering it. When I went directly to the office to pick the courier I found the packing was damaged and opened and the inside product was opened too. Didn't expect such a bad experience from a reputed company like yours.

I have been waiting for my credit card almost a week.. I received a call from the delivery person on Monday 18th Jan, but there was no response after that, later I directly walked to the blue dart office crompet but the people in the office said that my product will be delivered directly to my address and cannot be delivered by person now, today Jan 20th again I received a call from the delivery person saying he will reach out to me today, this is the worst exp I ever had with any delivery agencies.. and the way the delivery person handled me was very odd., the person even asked me to go ahead and give complaint if I want

Hello Team, I did not get my SBI credit card till date as it was arrived to Hitech city agency on 16th Jan 2016.

Please find the below details:

Way Bill No: [protected]
Ref No: EV[protected]

Status: Delay Caused Beyond Control

I don't know what the exact status it is.

Even they didn't call me if they are not finding the address.

This is the worst service that Blue dart is providing for the bank.

I request all the banks to refer another serive for sending the credit cards or any thing.

Thanks
Shaik Kareemulla

I want to complain about aizawl, mizoram bluedart service and delivery. i know they get a lot of products to deliver but it doesnt mean that it should effect the delivery process.if the delivery is more they should increase there employess and there space.and they dont provide home delivery at all...some locatilities they might get this facility but most localities dont its like 80% of the localities within aizawl dont get this facility. there delivery process is like they call and send u a text with a token number of your delivery then within 3 days you are to receive the product orelse they will return your product. and when we reach there office there is a rush of people to take there delivery . we need to wait for hours till our turn come as we dont have other works we need to wait.there is no proper service for the customer. am complaining about all this cause i know bluedart is good in delivery and service.i hope u take my complain seriousely and do something about this.

Courier booked on 13th of Jan' 2016, and as per blue Dart Website it was going to be delivered on 16th Jan, @ 3-4 PM, to confirm the same i contacted the customer service of blue dart and as per there representative it will be delivered before 7 pm, i cancelled all my assignments, and i was waiting till 9 PM the courier boy not came, i contacted again to the costumer service at 7 PM she said due to bulk orders and on Sunday the office is going to be closed therefore it is going to take sometime. I wait for my courier till 9 PM but the courier boy didn't came. Then i tried to call customer care service but the office was closed. Then i checked in blue dart website the status was "CONSIGNEE NOT AVAILABLE". On dated 16 JAN 2016. They wasted my time n gave me fake promises. For reference this is my WAYBILL NO. [protected].