Blue Dart Express Complaints & Reviews

I had scheduled the delivery of my shipments ([protected], [protected], [protected]) in the first half of the day as I am a working person and the customer care person assured me of the delivery which has not yet happened. I had to take leave and wait for the shipment which I am still doing. I had called the customer care for atleast 10 times and every time they made a commitment of getting the shipment dlivered in next 15 minutes which has not yet happened. you people don't value the time of others. I am really very disappointed with the service. I am not sure if i will receive the shipments after wasting two days of mine. I was assured that i wil get a cal from senior person to get my issues resolved which I have not yet received.

Dear concern person,

I have ordered for a D-Link Modem. The item has not received yet, Blue Dart services uploaded their portal that the consignee is out of station but I am doing a continuous follow up with Blue Dart.
Blue Dart has not contacted me.

See the update :

Status and Scans
Location Details Date Time *
Waybill No : [protected]
North 24 Parganas Consignee Out Of Station 27-Nov-2015 09:00
North 24 Parganas Shipment Out For Delivery 25-Nov-2015 11:43
North 24 Parganas Canvas Bag Arrived At Delivery Loc 24-Nov-2015 15:27
North 24 Parganas Shipment Arrived 24-Nov-2015 15:27
Ccu Bda Warehouse Shipment Further Connected 24-Nov-2015 12:00
Ccu Bda Warehouse Shipment Arrived At Hub 23-Nov-2015 12:19
Mumbai Etail Warehou Shipment Further Connected 23-Nov-2015 07:11
Mumbai Etail Warehou Shipment Arrived At Hub 23-Nov-2015 00:03
Amz- Bhiwandi Shipment Further Connected 22-Nov-2015 11:24
Amz- Bhiwandi Shipment Arrived 22-Nov-2015 03:49

Dear sir, I have ordered 6 books, All 5 books are good delivery... But i have not receive mathematics books due to poor response Blue dart delivery.. Maths books returned to Amazon due to poor service blue dart courier.. no one call from Blue dart courier. I given the address with phone number.. really disappointed service. Please resend our books immediately. our order ID[protected]. I could not find out whom to contact in amazon..

My bill no. Is [protected] this is booked on 23 Nov on priority basis and delhi office employ told me that packet is delivered with in 24 to 48 hours but today on 26 after many complaint the delivery boy came as I discuss about delivery he take my packet back

I am a consignee of one parcel from Blue Dart courier service. Docket No is AWB [protected] on dated 20.11.2015 from Gurgaon to hyderabad. The parcel has reached at Raipur on 23rd Nov'2015 as per online tracking details. But it is not getting delivered at my address till date.yesterday delivery boy came to my residence and went away in 2 minutes at that time my door was locked, but today My family is available at my residence for 24 hours. But tracking details is reflecting fake message as consignee is not available. Customer care cell on [protected] is replying everyday that I will get the same on next day. It is not acceptable by me. It is a mental harassment for me, tracking details are fake which is given by delivery boy .

This my second poor experience with Blue dart, way bill of my second consignment is [protected] and arrived at Rajkot on 20.11.2015... nobody from blue dart called me and i didn't get any SMS from them... I got the way bill no. from SBI CC office and track the consignment and i was surprised to see that till 23.11.2015 consignee is not available and i am physically available at my both the addresses and nobody from blue dart called me ... today on 24.11.2015 when i called to customer care on [protected], how butchery way MS. Himani talked with me i was really shocked that how a customer care officer talk like this, they really don't realize the pain of customers ... in this panic situation even a customer can express their views in the same manner that the customer care officer behaved ... sorry to say that this is not the way to treat your customers ... I just want, to help me out to get my consignment today ... Thanks

Dear Sir,
It is very sad that blue dart is not providing appropriate service in Sonipat Haryana .They are not delivering our documents .Their behaviour is non professional and arrogant.
Our Important documents are not getting delivered .Kindly take some action .

with Regards,
Mayank Tripathi
[protected]@yahoo.com
[protected]

Way bill nuber-[protected], Parcel from snapdeal, Reached destination-19.11.15, Destination-Angul, Orissa, Pin - 759122 Item reached on 19.11.15 but not delivered yet, also when called customer care at [protected](customer care blue dart) got a rough & rude response. Called from [protected](personal number) at 18:38 on 22.11.15. Please need your help as my money is bond till my item is not delivered.

Sir, i had made a purchase of 2 gold coin on 10th november, 2015 on ebay. on 11th i got mail mail from ebay that my items was shipped and will be reach by 18th. on 13th nov. i got massage that shippment is recd at lower parel blue dart courier office. that was the last massage, till today i didnt recd the parcel. everyday i m calling to blue dart customer care but didnt get any answer, always saying that on 13th nov it was at lower parel office, after that we dont hv any information. my shipping address is 1 km from lower parel. pls tell me in how many days blue dart will travel to this 1 km gap. pls reply my name: mahendra chopra awb no. [protected]

Blue dart in aruppukottai is giving very worst service i ordered veg cutter frm amazon &cam on 21 Nov. on tat day on-words i was in home bt 2 times i received a sms frm amazon tat package attempted for delivery reattempt wil be don as per ur request. not even one time the attempted was made ten hw re attempt tracking no [protected] pls tk action

I couriered a parcel with the Way Bill number [protected].

It took Blue Dart 1 month to deliver it to the desired address and the worst thing is the parcel was delivered in damaged condition.

I want Blue Dart to pay me the amount mentioned on the invoice which they asked me to sign, at the time the courier was sent.

Amount -- 2500

I want to hear at the earliest.

Regards,
Jaspreet Singh ([protected])

Dear Sir. i m waseem khan basically from bilaspur in chhattisgarhs we have dispatched to 1 box chennai address but till time not any update from your team kindly help shipment no. - [protected], Mohammad Waseem, [protected]

I had placed an order with Snapdeal (Bulk order) below are the order way bill numbers. This was delivered through Blue Dart courier services.
1. [protected] (delivered)
2. [protected](Not delivered)
3. [protected](Not delivered)
4. [protected](Not delivered)
5. [protected](Not delivered)

The PINCODE was incorrect and the incorrect PINCODE seemed to be a non deliverable one. On this I had requested the PINCODee to be rectified and re-directed to the correct one (for individual way bill numbers) I have also been chasing on alternate days to check if this was done but to my surprise I get a message from Blue dart that my order is cancelled. After I call the blue dart customer support I get a lame response that the reason is mentioned "Consignee refused to accept" firstly when the pincode mentioned was a non-deliverable one how come it was attempted for the delivery and where? secondly I received no calls of the attempts being made.

The customer support executive un-interestedly told me that she was not able to justify the reason of why this was cancelled despite being chased at regualr intervals. I have received other orders after re-directing them to correct pincode but just for the last four of the items i beleive blue dart took its own decsion to not deliver them.
HIGHLY DISSAPOINTING!!! I had to call snapdeal and ask them to process it agian which they said is not possible as it was blue dart's mistake. So between the two of parties the customer had to bear the inconvenience.

I was supposed to get my credit card on 13 of Nov on my birthday where I thought I would use it. but I did not get it on that day due to some reason. they advised they 'll deliver it on Monday when I called them on Monday they said they will do it on Tuesday wen I called Them on Tuesday again same story I insisted them that I need it on the same day a superior from their team named Amith rudely said it 'll be delivered by 9 end of the day but I did not receive it. please take necessary action and give Them feedback back on this.

I am a consignee of one parcel from Blue Dart courier service. Docket No is AWB [protected] on dated 12.11.2015 from Mumbai to Raipur. The parcel has reached at Raipur on 14th Nov'2015 as per online tracking details. But it is not getting delivered at my address till date. My family is available at my residence for 24 hours. But tracking details is reflecting fake message as consignee is not available. Customer care cell on [protected] is replying everyday that I will get the same on next day. It is not acceptable by me. It is a mental harassment for me. Such kind of highly expensive courier service should not behave like such manner. Please treat this as urgent and help me to get the same by tomorrow positively. Online fake tracking details are as under:- TrackDart â„¢ - Tracking Details Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the Contact Us button at the end of the page. For delivery details of shipments not delivered, select undelivered shipments, enter your Email ID, select "Intimate Me" and Send. To forward the details enter your Email ID, the recipient's Email ID and Send. Waybill No : [protected] Reference No : [protected] Pickup Date 12 November 2015 From Mumbai To Raipur Status Consignee Not Available Status and Scans Location Details Date Time * Waybill No : [protected] Raipur Consignee Not Available 17-Nov-2015 18:00 Raipur Shipment Out For Delivery 17-Nov-2015 14:34 Raipur Shipment Out For Delivery 17-Nov-2015 14:21 Raipur Consignee Not Available 16-Nov-2015 14:00 Raipur Holiday, Delivery On Next Business Day 14-Nov-2015 18:17 Raipur Shipment Arrived 14-Nov-2015 12:19 Mumbai Hub Shipment Further Connected 13-Nov-2015 05:36 Mumbai Hub Shipment Arrived 13-Nov-2015 02:27 Nahur Mini Hub Shipment Further Connected 13-Nov-2015 01:57 Nahur Mini Hub Shipment Arrived 13-Nov-2015 00:41 New Bombay Shipment Further Connected 12-Nov-2015 23:00 New Bombay Shipment Arrived 12-Nov-2015 11:56 * - 24 Hr Format

Bluedart has stopped Home Delivery.
Hello

I had requested my Bank to dispatch some document from Noida to Sonepat . They dispatched my parcel by Bluedart .My Bluedart Consignment no. is [protected] . They Dispatched it on 5th Novemeber 2015 and it reached at sonipat on 7th Nov.2015. Bluedart people didnot inform me . When I called him on 16th Nov.2015, they told me to pick the parcel from their office otherwise they will send back to the bank.
This is the way to talk to any one ? i[censored] cant take the responsibility, so why u takes the Parcel ?
it was very bad Experience. Their office was 3.5km from my house . But they did not deliver it and even returned back the courier next day. How shameful people are sitting in Sonipat office. they are black spot on the civillized Humanity .

Waybill No : [protected] Reference No : 0253RID0411U00603
Pickup Date 05 November 2015
From New Delhi
To Sonepat
Status Returned To Origin At Shipper'S Request
New Waybill No [protected]

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Sonepat Returned To Origin At Shipper'S Request 16-Nov-2015 17:53
Sonepat Consignee'S Address Unlocatable/Landmark Needed 16-Nov-2015 14:27
Sonepat Consignee'S Address Unlocatable/Landmark Needed 13-Nov-2015 12:00
Sonepat Out Of Delivery Area 12-Nov-2015 11:24
Sonepat Out Of Delivery Area 10-Nov-2015 11:37
Sonepat Out Of Delivery Area 09-Nov-2015 10:52
Sonepat Out Of Delivery Area 07-Nov-2015 11:00
Sonepat Shipment Arrived 07-Nov-2015 10:48
Sonepat Shipment Arrived 07-Nov-2015 10:47
Sonepat Canvas Bag Arrived At Delivery Loc 07-Nov-2015 09:05
Rama Road Hub Shipment Further Connected 07-Nov-2015 07:41
Rama Road Hub Shipment Arrived 06-Nov-2015 19:02
Delhi Hub Shipment Further Connected 06-Nov-2015 15:23
Delhi Hub Canvas Bag Slah Tally 06-Nov-2015 10:12
Rama Road Hub Contact Customer Service 06-Nov-2015 07:08
Mohan Co Op Indl Area Shipment Further Connected 06-Nov-2015 06:26
Mohan Co Op Indl Area Shipment Arrived 05-Nov-2015 21:49
* - 24 Hr Format

Waybill No : [protected] Reference No : 074 - [protected]
Pickup Date 16 November 2015
From Sonepat
To New Delhi
Status In Transit
Await Delivery Information
Expected Date of Delivery 17 November 2015

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Sonepat Shipment Arrived 16-Nov-2015 17:53

Thanks
NAMRATA

Respected Sir
I Have applied for physical bank statements from icici bank, they have sent from Blue Dart Express, with AWB no [protected], i am tracking status it shows incorrect address, but this fake, my address is very clear, and even they given contact no of our city branch, [protected]/ [protected], those numbers are 24/7 not working, what i have to do.

from
Chandrashekhar
[protected]

Dear Sir,
This is for your information that, I have a credit card of HSBC Bank. There is serious problem about the delivery of the account statement of the same card to my residential address, which is given below:

Flat 11E, 11th Floor, Annapurna Apartment
224A, Acharya Jagdish Chandra Bose Road,
Behind Krishna Building,
India. 700017.

All other courier company easily get the address at the time of delivery of the statement and more importantly my wife, Mrs. Falguni Majmudar get her account statement regularly by other courier but it is very shocking to me that, a company like BLUE DART never get my address properly and can’t deliver the same on time. This problem is becoming a serious problem for me. Enclosed is the delivered envelope of Mrs. Falguni Majmudar by other courier.

So you are requested to take care of the matter and train your delivery people accordingly as they can check the delivery address properly and deliver this kind of documents at the right place on time.

Thanking You.

Parag Majmudar

Even after providing proper address with landmark the shipment is not delivered. And it is showing status as "Consignee'S Address Unlocatable/Landmark Needed".
Worst kind of service provided by Blue Dart Express.

Other couriers can deliver the shipments on time on same mentioned address BUT blue dart is having problem in understanding proper address and showing fake status on their website.

Standard chartered bank need to send me some important documents and they have posted me by bluedart courier service but the item is not delivered from 6 November but they are updating wrong information that consignee is not available but i was their at my address location. nobody will approached me. my way bill no. is [protected] and its status is out for delivery but yet now i didn't received any call from bluedart nor a parcel please look after into its at its very compulsory .
my contact details are [protected].