Blue Dart Express Complaints & Reviews

Dear sir Can you tell what is your problem your toll-free no and landline not pick up i am try 60 time today you have any answer . Go on google and check your rating 0.1 only 1 * you have. this is my 3rd time Waybill No : [protected] Reference No : [protected] Pickup Date 22 August 2015 From Mumbai To Gurgaon Status Consignee Not Available Status and Scans Location Details Date Time * Waybill No : [protected] Gurgaon Consignee Not Available 26-Aug-2015 12:14 Gurgaon Consignee Not Available 25-Aug-2015 13:50 Gurgaon Shipment Out For Delivery 25-Aug-2015 10:14 Gurgaon Delivery Delayed 24-Aug-2015 14:54 Gurgaon Shipment Arrived 23-Aug-2015 12:18 Gurgaon Canvas Bag Arrived 23-Aug-2015 12:15 Gurgaon Shipment Arrived 23-Aug-2015 12:15 Delhi Hub Shipment Further Connected 23-Aug-2015 08:44 Delhi Hub Shipment Arrived At Hub 23-Aug-2015 07:13 Mumbai Hub Shipment Further Connected 23-Aug-2015 04:48 Mumbai Hub Canvas Bag Slah Tally 23-Aug-2015 00:45 New Bombay Shipment Further Connected 22-Aug-2015 23:47 New Bombay Shipment Arrived 22-Aug-2015 19:53 * - 24 Hr Format This is show i am not available my home this is very big jock salil gupta [protected]

Dear sir/Madam i would like to inform, Reference n.-AWD#[protected] has been dispatched 19/08/15, But undelivered till 24/08/15. so please take action & solve the issue. Regards Sumit kumar email [protected]@gmail.com Mb.-[protected]

Waybill No : [protected] Reference No :[protected] Product courier date is 17th August 2015 as services it should delivered withing 48 hours i know that some time it will get delay, but this is second time which i m facing the same problem Blue dart customers care said it will delivered tomorrow means 21st august 2015 so the conclusion is you need 5 working days to delivered for a product in india. finally I came to know that this services needed 24 hour for every location hub so it is having 8 hubs and they delayed my parcel for 8 days. which is 8X24 = 192 hours it is great achievement of its company. today its 24th August still parcel is not yet delivered dont know how many days they need. I hope this will help other to choose genuine courier service which may cost/charge lesser then bluedart.

The waybill no is [protected], this shipment reached in delhi on 17th august 2015 but till the date(23 august 2015) i did not get the shipment. Blue Dart Express Limited is updating "address incomplete" in status of this waybill no., but still my address is complete ie; S-587, school block, laxmi nagar, Delhi-110092. I have already received many parcel from Blue Dart Express Limited on this address. Contact no. is given by company is not working. There is no source of communication to company. I am attaching here last status updated by Blue Dart Express Limited. Please help me. Thanks Deepak Kumar [protected]

This Abu Ahmed Saleh, my way bill no. i.e. track no is "[protected]" dated August 19, 2015 is not yet received. I have check the status it was given as "Delivery Attempted-Premises Closed". If my premises was closed than they should call me, otherwise what is the use of giving the contact number. It was suppose to get delivered by August 20, 2015. This is very poor service i had ever faced from any courier company. My document was related with exam form which have due date on August 24, 2015. Can you please tell if my exam form will not deliver on time than who will take the responsibily?? Regards, Abu Ahmed Saleh [protected]

Hi, Very poor delivery of blue dart, from prohibited area-entry restricted for delivery blue dart service. No call / no contact but they have updated status like need department and extn number, actually in address contact / mob no should be there, delivery person has to call. Waybill No : [protected] Thanks Saurav

Dear Sir/ Madam, This is a Complaint letter regarding the delivery of My Parcel No. [protected] which was supposed to be delivered to me by at least 18/8/15. And instead of recieving the parcel, I recieved multiple sms's 1. STATING PARCEL WAS UNDELIVERED DUE TO UNAVAILABILITY OF CUSTOMER AT THE DELIVERY ADDRESS (thats a LIE) 2. ASKING FOR DELIVERY TIMESLOT ( well all the TIMESLOTS are over) 3. WILL BE ATTEMPTED BY END OF TODAY since the last 2 days. I would like you to please look into the matter and Put an end to this waiting of mine. On calling the customer service desk, they said it might be the fault of the Delivery Boy. Please see to IT Regards, Dr. Himashree Talukdar Wankhede[protected] Wakad Pune 411057

I was expecting to receive a parcel from HSBC. Today (19/8/15) I learned from HSBC that they dispatched the consignment on 10th/Aug itself through BlueDart and the same was delivered to one "Surya" on 11/Aug.

There is no person by that name in my house.
How come BlueDart delivery man delivered to a person that was not the consignee or the family member of the consignee ?
Why he did not bother to call up the consignee?
Why he delivered to an unathorised person?


Now the consignment containing valuables is missing. I tried calling the BlueDart deliveryman - one Keshavan (mobile:[protected] who serves my area.

He did not bother to even take the call or reply to my SMS. I just wanted him to identify the person & address he delivered to so that I may retrieve the same.

I tried calling the local bluedart office (phone:[protected], it is permanently engaged.
I mailed [protected]@bluedart.com but there has been no response.

Not only the service was sloppy, it was down-right irresponsible. You put innocent public to trouble after fleecing them.

I demand that you enquire into the issue, and restore the missing consignment.
The way bill number is [protected]. Else, I shall be forced to take you to consumer court for the financial loss I incurred, for the mental agony I am being put through.

Dear Vandana, Thank you for your reply however, its now 05:02PM(Expected Date of Delivery : 17 August 2015) and I have not received my shipment as yet. When I check the status on your website, it has been keep on having the same status: Location Details Date Time * Waybill No : [protected] Gurgaon Need Department Name/Extention Number 18-Aug-2015 12:18 Gurgaon Need Department Name/Extention Number 17-Aug-2015 13:12 Gurgaon Need Department Name/Extention Number 16-Aug-2015 14:50 What does this mean, I have mentioned my mobile number as my contact number and address. Why the hell this status is being updated everyday. I need it ASAP as I have to go to outstation. Kindly reply. Thank you, ASHWINI KUMAR |[protected]@gmail.com|+91 [protected]| The above email I sent yersterday that is on 18/08/15 however, there is no any reply as yet neither have I been contacted yet. I tried the numbers[protected]keep on ringing) and[protected]Not working). What should I do. Its a pathetic experience with bluedart. Kindly assist me on delivering my shipment at your earliest convenience.

A parcel was sent from Chennai bound to Kolkata on 31st July. Their site tracker says the consignment has reached Kolkata on 11th July. It has still not been delivered. I tired of trying to call their customer care numbers. Their Facebook page doesn't respond to the messages. Their care executives don't reply to my e-mails. I don't understand, why can't they keep the customer updated about the whereabouts, when they charge for the service and get paid in full before the dispatch of the parcel. Utter carelessness.I am still waiting for the parcel and any response from Blue Dart.

My shipment SBI CREDIT CARD arrived at your facility at Ahmedabad on 14/8/2015, when I checked the status on your Tracking Website, It showed that my address is out of Delivery area, I would like to clear it that I have received shipments from Blue Dart at same address many times, At this location we are having Office of ADANI group which is a regular client of Blue Dart, On checking the status I called the customer care executive who...

Dear Blue Dart Team on 14th August Your Executive come to my office address to delivery consignment but i am not available at office to collect. I ask him to reschedule the delivery on 17/08/2015. For the same he has give Airway bill No and Customer care toll free no. Same time i call your Toll free no [protected] and ask to take appointment for 17/08/2015 Time 3PM To 6 PM. For the same i also send message on 56767 to reschedule the appointment for 17/08/2015 Time 3PM To 6PM. I Call your Toll Free No [protected] one lady tell me it will delivery to you before 6PM Today. I also called in Mulund office but he have no idea about consignment, he give me two other no to track the shipment[protected] &[protected] But no one answering call. again i called at your toll free no This time Chandravati Panday said it will be delivered today till 7 PM. But when i call at 6.30 Your another representative Carrel she said shipment still in Mulund Branch not out for delivery. This type of service not Accepted from Blue Dart.

We have (cash on delivery)ordered a phablet and a mobile from home shop 18 and they sent it to bluedart on 06-08-15. When dialled to blue dart IVR no. to track status, it says August 15 at 4:00 pm but did not receive till now at Rayagada, Odisha. Details are as follows: 1. Blue Dart AWB. No.: [protected] for courier of BSNL Phablet from Home Shop 18. 2. Blue Dart AWB No.: [protected] for courier of Spice Mobile from Home Shop 18.

No update from Blue Dart regarding status of the shipment. Details are wrongly updated in their tracking site in spite of calling them and providing them more than necessary details. Customer Care representatives are not sure about the time of delivery and when asked about the shipment they are very much arrogant with "do whatever you can do" kind of attitude. It seems that they feel like "people are dependent on Blue Dart and they need bear with any inconvenience caused by it because they have no other option" Below are details of my shippable item with blue dart. Habsiguda Need Department Name/Extention Number 14-Aug-2015 08:45 Habsiguda Need Department Name/Extention Number 13-Aug-2015 07:57 Habsiguda Need Department Name/Extention Number 12-Aug-2015 09:12 Habsiguda Need Department Name/Extention Number 11-Aug-2015 08:32 Habsiguda Need Department Name/Extention Number 10-Aug-2015 15:45 Habsiguda Shipment Out For Delivery 10-Aug-2015 11:54 Habsiguda Shipment Arrived 10-Aug-2015 10:04 Hyderabad Hub Shipment Further Connected 10-Aug-2015 07:05 Hyderabad Hub Shipment Arrived 10-Aug-2015 02:25 Delhi Hub Shipment Further Connected 09-Aug-2015 15:50 Delhi Hub Shipment Arrived At Hub 08-Aug-2015 23:17 Udyogvihar Shipment Further Connected 08-Aug-2015 22:07 Udyogvihar Shipment Arrived 08-Aug-2015 18:01

Waybill No : [protected] dispatched on 04.08.2015 but until now they not supply this courier, and customer have say like 'today it will delivered or plz wait tomorrow we will give delivery' like, also they taken complaints complaint no 431252, but no use for that every time, our manager will call with in 1 hour and today solve this problem like, i am check online status it is "Wrong Pincode, Will Impact Delivery " but i will conforme my pin no they will say yes this is correct and( 5 th they are verified with me for pin code) but today is 12.08.2015 until now no response. every time different people will pick the call and they will say different story, very very worst customer satisfaction,

Date : 10-Aug-2015, Time : 15:13 My sister submitted a set of document to be sent to me At Pune. This was urgent Currier and I wanted to get it by next day (11-Aug) and thus she paid around 300 Rs. (310Rs). They said it would reach next day (11-Aug). Date : 11-Aug-2015, I was tracking the Currier on their website and found it reached PUNE Hub on 13:45. I called the customer care and they asked me to wait for couple of hours to see if something happens for pickup and drop. It was mentioned on tracking system that, Expected date of delivery is : 11-Aug-15. At 17:00 (11-Aug-2015), I again called and told them my emergency. The customer care told me to that it will not reach today but reach on next day. It is delayed. After many requests to deliver it on as per expected date, they did not confirm to send it on expected date. They said it would be delayed ONE DAY. Date : 12-Aug-2015 TIme : 18:00 I am still waiting for my documents to be shipped by Blue Dart. Damages to me : I wanted to appear for VISA interview at Mumbai on 12-Aug-2015 morning, I already had booked my train tickets (Pune to mumbai and Mumbai to Pune). But I could not go to Mumbai because I could not received my documents as per expected date (11-AUg-2015). I had to cancel my travel tickets and have to book it again for other day. I also had one business meeting at mumbai with the same documents, which I could not attend. Please suggest.

Blue dart always claims the no 1 Courier company and I used to believe it but I must tell you your executives and service in Mayur Vihar phase 1 branch is useless. Do you really believe in customer service?? Well I doubt! The Delivery Executive doesn’t come to my house which is hardly 1 KM away from their branch, they update the status as premises closed without checking or calling the customer. I was at my home whole day but nobody came. I have tried to contact the branch but I must tell that the rude behaviour of their officer is highly dissapointed. Even if you can not deliver, atleast you should contact the customer instead of wrongly updating. My house is well commuted and located in DDA flats where we are receiving 1000s of couriers from other courier companies. My AWB no is [protected]. The status of the same is showing delivered on 11th August but I haven’t received any courier or phone call from bluedart till now. My concern is how could they do this fraud signature without any fear. After writing so many emails no response from Bluedart. Blue dart you should take a note of these guys at the branch and should take a strict action against them.

Hi i have lost my debit card a few days ago, i requested for a new card, kotak mahindra bank sent it via blue dart, blue dart Ghatkoper west, Mumbai said for security porpose we are not sent the courier in your office. i am facing problem to get shipment. Name : Madhur Mahajan Waybill No : [protected] Reference No : 79769406

I had placed an order from FLIPKART and the same was getting delievered through Blue Dart services. Firstly they are not delivering the consignment and on repeatative queries on status from customer care like at 3:00PM, 4:45 PM and 5:30PM, they say that shipment is out for delivery and will be delivered by end of day. The staff will call you. But later that day if I see the status of shipment on their websites, they say 'Consignee not available' at 4:35PM and 3:24PM. They simply are not delivering the consignment and udpating the status as their wish. It is highly not acceptable and delay in shipment is any how creating troubles for me.

I ordered a crompton greaves geyser online on snapdeal.
They shipped the item on 29 july.

It didnot reach me yet.
Waybill no : [protected] reference no : pi[protected]

i contacted bluedart, but their customer care representatives donot even receive the call.

Its a prepaid order & i really need it soon.
If i will get atleast a response from bluedart regarding its delivery...