Blue Dart Express Complaints & Reviews

Hi I am very much surprised with Blue dart delivery .Even though they deliver 4 times to address the simply change the status to Consignee'S Address Unlocatable/Landmark Needed.Waybill No : [protected].Previous consignment delivered without any problem [protected].This kind of false status is not acceptable.please tell them to do a google search. https://www.google.co.in/maps/place/VRS+Citadel+Apartments, +Balagere+Rd, +Chinnappa+Layout, +Devasthanagalu, +Varthur, +Bengaluru, +Karnataka+560087/@12.9388072, 77.7443837, 17z/data=!3m1!4b1!4m2!3m1!1s0x3bae12786da35ab5:0x[protected]fbe2524

My tracking number is 11478486 and given another number is [protected].and my order was approximate on 22 april. I tracked my courier it shows status consignees address is unlocatable. I tried to contact with courier office in Nanded but they did not picked up my call.

Dear sir Please read following message received from Bajaj Finservises where the card sent by then is not received by me. My address is not changed since last 22 years. Please look in to the matter. "Thank you for writing to us at Bajaj Finserv. We understand that you have not received your EMI Card. Kindly find mentioned below all essential details confirming that the card was sent across to you by blue dart Courier service on 03/02/2015by Airway bill num – [protected] We wish to confirm your mailing address: HNO 1 VAKRATUND APPT NR CANARA BANK PUNE 411037 HNO 1 VAKRATUND APPT NR CANARA BANK PUNE 411037 If there is a change of address, you could either call us on[protected] and email us at [protected]@bajajfinserv.in, along with address proof scanned copy. EMI Card delivery status also can be tracked with the help of above mentioned Airway Bill number using search option available on official site of Blue Dart www.bluedart.com or for Speedpost - http://services.ptcmysore.gov.in/Speednettracking/Track.aspx Any one of the following documents can be considered for address change, same should not be more than 3 months old at the time of submission: Electricity bill Water bill Mobile bill Landline phone bill Bank statement LIC Insurance receipt Employer certified residence address proof Customer full name and address should clearly match with our records.

My parcel no. [protected] was arrived amravati on 2/05/2015. when i checked online it was mentioned consigneenot available which was false . The deliverty boy never visited my house as my office is also there so from 9am to 8 pm it is working. This way they r bringing blue dart to local courier co level. Today morning my man went to blue dart office to collect packet i never ever exepected such ordinary sevice .Lady sitting on delivery section was non co oprative & rude Pls revert to clarify matter ----Prashant Rathi[protected]

I have order a product from snapdeal . it was shipped by blue dart courier . Details are Order No. [protected] has been HANDED OVER to Bluedart courier. Tracking number is [protected] and will reach you ON OR BEFORE May 05, 2015. Please check your Snapdeal accoun. I was thinking its 5 may delivery date so I travel to another city . From my home to siker city where the courier office is . Traveling charge 300 rs . But when I reach at courier office they said no any order regarding to this tracking number arrive at our courier office . Thus I loose time and money . Its date was 5 may . Want to claim on blue dart please help me .

Everytime i order something from online shopping sites, they are accepting my postal code but not even single time they have delivered the item at my address. Our Local blue dart representatives are calling us and asking us to collect the items from their office. Then what is the use of ordering something online, if i have to go each time to blue dart office, wait in queue for 30 - 40 minutes to collect my parcel My contact Number is [protected]

Other than the "Cash On Delivery" items, Blue Dart, Balasore, Odisha always send a message that "your package with blah blah was attempted for delivery. Re-attempt will be done as per your request" without even trying for delivery. They don't even try to contact the customer & send a message so that the customer should go to their office & collect the items by himself. When we ask the delivery for reason, they advised us to always order through "Cash On Delivery", so that they would get the commission.

AWB no [protected] I don't know the status of delivery. I was supposed to get it at my office and I never got any call or any intimation from them. I tried to contact them. They said it will be delivered at my home address. It keep closed as I am in office. My question is why blue dart diverted the parcel without contacting me. Who gave the permission to deliver it at another address. What we could do against blue dart in this case

Someone came to my house to deliver a package I was unaware of, on return, i saw a note written saying blue dart was here on 17th april at 2 pm. Today on 24th upon return i noticed, i called them up telling i saw this, and i have no idea about your deliver, if you can tell me if the package status or something as I have no idea who sent it. The guy was very very rude, and hung up on me without any explanation and then now the company is refusing...

I had booked some documents for delivery to Tamluk(Pin-721636), West Bengal, from Bangalore (JP Nagar 6th Phase, pin-560078). Blue-Dart docket no [protected] on 20/04/2015 with an assurance from your staff that it would be delivered today, 22/04/2015.

But, Still it was not delivered as on[protected].

I called several times customer care, they said it will be delivered... but when???? they are not able to answer...???????

As of now, all that I am aware of is that your online status tells me that Consignee'S Address Incorrect...

I don't know why it was mentioned like that????

We chose Blue-Dart in the belief that a courier service as reputed and prestigious as yours would also be equally reliable.Unfortunately I seem to be on the verge of being proved wrong .

Please try to ensure that the package is delivered positively today, at the earliest.Failing this, the deal may be lost, and I will be forced to seek redressal.


Need clarification???????


Regards,
Amriteswar
[protected]

I dispatched sweet mathura to delhi (Rajendra nagar) with pin code and mobile no but we checked the your side same reson mention - courier out of delivered but i mention correct no address and pin code

Actuly i send sweet on date 22-april on 6 pm

Pod no [protected]

My no [protected]

Dear Sir Please refer to the Below tracking details. I fail to understand where my shipment is stuck? Please inform me where is my package now, when it will reach in PANRUTI Waybill No : [protected] Reference No :[protected] Pickup Date 20 April 2015 From Surat To Panruti Status In Transit Await Delivery Information Expected Date of Delivery 23 April 2015 Status and Scans Location Details Date Time * Waybill No : [protected] Bial Hub Contact Customer Service 22-Apr-2015 15:02 Ahmedabad Hub Shipment Further Connected 22-Apr-2015 03:16 Ahmedabad Hub Shipment Arrived At Hub 22-Apr-2015 01:32 Surat Shipment Further Connected 22-Apr-2015 00:42 Surat Shipment Arrived 21-Apr-2015 04:04 Surat Shipment Picked Up 20-Apr-2015 22:33 * - 24 Hr Format

my parcel with reference no. EV[protected] and way bill no. [protected] is not delievered...the company is sending message that parcel is not delievered but the landline no. which are provided to contact to are not picking phone since last 3 days ...these no. are[protected] and[protected]... they themselves has not tried to contact me ...and i can not contact them as they are not picking phone...parcel is really very important to me...

Blue dart consignment no- [protected] Since last 2 days customer care executives are saying it will be delivered tomorrow and updating in web tracking as consignee shifted. Approach of CC executive is not at all appreciated. Bidhu Mishra [protected]

Dear blue dart team, My reviews for blue dart was extremely good, but this time my three shipments are delayed by giving unexplainable reasons, i am getting all shipment on same address and same contact number on daily basis, from other courier company as well as blue dart also, We have proper mail room dept were courier received by dept or any concern person, courier person is not approached for security which is acutely not require, and i was also available on mobile, provided two numbers, Its clearly shows its a false comment mentioned by who ever caring that consignment. it was online shipment but i will ensure that we will not deal with blue dart in any terms in future. shipment numers- A=[protected] B=[protected] C=[protected] Regards Sanjay [protected]. [protected].

Following are the complaints for Bluedart: a) People are just irresponsible. No courtesy for customers. b) Delivery people are not delivered on time or do not even find the area. c)Giving such reasons for not delivering i) Person is not available do not even call a person. ii) Address is not correct. I had given all the details of a known place with building, floor details.

Mental Harassment by the DHL/Bluedart It could not have been more painful !! We had approached to a Blue dart Franchisee in Dwarka on 15th April 2015 to deliver a courier in London with the following specifications. Item Name : Crystal Trophy Weight : 3.9 KG (Before packing) Our requirement : Packing and delivery We contacted Mr. Ranjit who is the representative of the Blue dart Franchisee (Address: Pankaj Plaza, 303, IIIrd Floor, Plot No. 4, Sector -4, Dwarka. Contact No [protected] ). After enquiring about the specification of our product, Mr. Ranjit agreed to pack the same with foam stuffing inside and offered to pack it in an outer wooden box to ensure safety and deliver it to London at the cost of 4300 (300 for Packing + 4000 for the courier delivery). He also mentioned that since Blue Dart has been acquired by DHL the ultimate delivery shall happen by DHL Carrier.The same was agreed by us. Accordingly a blue dart representative visited us to pack and pick up the consignment. He packed the trophy with foam and said that this is sufficient and there is no requirement for the wooden box. We insisted that as discussed and agreed we would require the wooden box packing since it was a fragile item and needed care. At this he mentioned that he could not get the required material for the wooden box and kept insisting that we should dispatch it as it is. When we did not agree Mr Ranjeet called his person and asked him to take out all the foam from what he had just packed and asked him to come back. We asked him to complete the task and take complete payment from us.With no further response or explanation, the blue dart rep just left from our Office. On 16th May, Mr Ranjit called us again and said that he has now got the wood and he can pack it. We agreed, and once again his representative visited us. This time his rep came with a few pieces of plywood and said he will fix it with the help of tape. We were not convinced as to how can ply be fixed with tape and how is this workable. Mr Ranjit asked us to stay out of it and said that we should allow him to do what he feels is appropriate. He threatened that if we would interfere his rep will leave from our place once again like yesterday and will not complete the task. It was really important for us to despatch the trophy the same day and therefore, with no other option left, we agreed to his atrocities. Mr Ranjit then called us to say that I also want to inform you that if you go ahead with this ply wood packing there would be extra charges for the fumigation certificate. Either we can get it by ourselves or pay him additional amount of Rs 1500 for the same. We were shocked !! This was something which he never mentioned in any previous communication inspite o[censored]s telling him right from the beginning that we want a wooden outer box for packing.Now he came up with an alternate suggestion that we should use a carton instead of the wooden packing.We surrendered to the situation and agreed to his ask.Finally we assumed that the torture was over and we handed over the packet along with the cash of Rs 4000+ Rs 300 as agreed and demanded. At this time we provided a weighing machine to his rep to weigh the packet once again and let us know if any differential charges are required to be paid. He checked it in the digital weighing machine and the final weight was 4.9 kg . He called Ranjit to ask if there will be any additional charges and then informed us that the amount to be paid remains unchanged and you can pay what was agreed. At this Ranjit called up and insisted for more money on packing saying that his person has visited us twice!! Again after lot of argument we paid what was agreed. Now again he called up in the evening of 16th May to say that we need to pay him some additional money else this packet shall be returned back to us. When asked for the reason, he was not even willing to share the exact reason and started yelling that he is not interested to courier it and shall return it tomorrow. After repeated pleading with him to understand the reason for this unexpected situation, he said that the dimensions of the packet are more than what he expected and therefore the additional charges. No exact rationale or logic for the additional charges was being provided to us. Nor did he offer to tell us what was the additional amount. Apparently he was himself clueless on the same. After repeated pleading again, he said that he will get back to us tomorrow morning with the exact details. Next morning i.e today 17.04.2015 he called up to say that we need to pay another Rs 2000 else he will throw the trophy back on our face. We are feeling so tortured and harassed. After three days of consistent follow up, pleading and requesting our packet is still lying undelivered and we are being asked to pay more money which the Blue Dart Rep is himself not able to explain why and how. Our goodwill is at stake since we are unable to meet our committed delivery time frame. We could never imagine that sending a courier in today’s era can actually bring nightmares.We want a solution to this by the day end today, else with no option left we shall have to approach the consumer forum for the same. From : DMAI House, F604, Dwarka Sector - 7, Delhi - 110077, Contact [protected].

I am Narendra kr Singh purchased a product from snapdeal which was suppose to reached today i reached durgapur timely but it did not reach to me i was present to the consignment address and my phone was well working no one neither came not contact me now shipment shows the receiver not available when i checked the consignment on your site.I tried to contact your durgapur counter part the person was on telephone behaved very badly with me and told that i don, t know any thing call after 5p.m please look into the matter so that i can receive the shipment today.My consignment no. is [protected].

AWB#[protected]; Consignee- shatrughan Pushpakar this packet is lying with nodal office, panchkula. But not delivered since last two days. When i call up the delivery boy (prem) he says " Door was locked & no one wash there". When i asked him the address where he went : he says 3023 (ground floor), whereas address clearly mentioned as 3023/A(second floor). He did'nt even bothered to ask some body or call me & when i aksed him the reason of not dispatching - he started arguing & said it wont be delivered today & will try tomorrow. is this what you called the blue dart service? i want the explanation why it is not delivered, till which was sup[posed to be delivered on 15.04.2015. the dealy is beacuse of you guys.

I had booked one parcel from Bangalore to pune, the item weight was hardly 150 GMs, as I had to send the item urgently to pune, I payed an amount of 310/-. They told me that item will be delivered in the second day itself. But the item was not delivered till the 3rd dayday. One of my friend went to pine viman nagar office and ccollected the item. Item pack was tempered. Tracking id waswas [protected].