Blue Dart Express Complaints & Reviews

Courier is not delivered despite of providing proper address n not picking up service care customer number

I had couriered the document on 21st April 2022 to Bangalore, which shows as delivered, however, the recipient has not received it. I raised a complaint with blue dart a week back and they have not yet resolved the issue. I have been continuously following up with them but to no avail.

It is a very important document and in case it's lost I will to bear serious consequences.

I had ordered fastag from patym.They were sending me the fastag through blue dart express .The product was out for delivery on 28/04/2022 but I didn't received the product nor did I got any call from the deliver partner. When I checked the delivery status on the Blue Dart website it showed cosine address incomplete/incorrect. I had provided my mobile phone number delivery information but the delivery partner neither contact me nor I got an information about deliveryman in the delivery status. And after these few days I am not even able to open my status window on bluedart website. Photo uploaded below.

Courier is not delivered and I am trying to call they ask for extension no. And in tracking they update address is incorrect

Dear Blue Dart,

I hope you are doing well, This mail is to inform you about the poor service provided by you.

The delivery agent called me today from the number mentioned:- [protected] and did not try to attempt the delivery.
and it is marked as consignee is not in the station wherein I have informed the exact location however, you need to take action against the lame workers you have in your company.
this is really unprofessional.

thanks and regards
Tapus Roy

My axis bank card shipment tracking no. Awb#[[protected]]] i'm not available in mentioned delivery address. Please delivered the above shipment no.in my new address. Kindly below address for your delivery purpose.
8/150, jeeva nagar,
pareri mainroad,
singaperumal kovil,
chengalpet,
603204...

I can see the status of the card near my given address but still I did not receive the card as per the scheduled date i.e 30th April 2022 mentioned in the message and tracker.
This is the 3rd time blue dart is repeating the same mistake.

Unable to contact them at the number mentioned, always receiving busy tone.

Kindly resolve the issue as soon as possible.

Order number- #[protected]

Dear Blue Dart,

I hope you are doing well, This mail is to inform you about the poor service provided by you.
there was no agent who called for delivery neither did anyone attempt the delivery and have marked as I was not available at the delivery point.
I will be mentioning this on social media as well about your poor service on Twitter please do the needful asap.

Thanks & Regards
Tapus Roy

Dear Blue Dart,

I hope you are doing well, This mail is to inform you about the poor service provided by you.
there was no agent who called for delivery neither did anyone attempt the delivery and have marked as I was not available at the delivery point.
I will be mentioning this on social media as well about your poor service on Twitter please do the needful asap.

Thanks & Regards
Tapus Roy

Waybill No
[protected]

Reference No SLE001UA5100543_1

Why the F it late such a bad delivery experience by Blue dart
It your all time same alway late why very very bad .

I purchased Oppo a16k on 26th april. Eta is 29th april. Bluedart is the package handler. The shipment has reached nagpur, and is out for delivery on 29th april, which is my city where i live. I wanted to know the delivery contact details of the courier or details of bluedart delivery boy so that i can either gather the package or can have the information of delivery in advance.

I couldn't receive both, i was expecting a call from the bluedart delivery team so that they can locate me well, in case they have difficulty to reach out to me. That's why phone number is provided, right? Without a call bluedart team straightaway marked my address as incomplete, and to mention i didn't get a single response from bluedart on this. And oneplus support team is silent on this. Calls are also getting unnoticed.

Now i am getting an error status that consignee's address is incorrect or incomplete. And have seen people hardly get resolution to this issue, what shall i do?

Attaching the case screenshot.

If bluedart team finds it, please reach out to me. You have the tracking id. I am ready to come to bluedart office instead as well to gather the package if it works.

My address is :
Mantasha
Loni dehat bagh ranap road gujjar chok near mutufabad - 201102

Landmark :
Gujjar chok

If delivery boy even comes at the above landmark and calls me, the issue will be resolved. I will come up to gather the package.

Please solve my problem please delever my phone as soon as posible

Dear Sir/Mam
My shipment whose tracking number is [protected]. This Shipment has Arrived at your Chowki Chauraha Bareilly UP Branch but on behalf of your branch wrongly reported in it that the address was not found, Even my Address is Listed on Google Map. Your Branch's Contact number [protected] has been continuously contacted but no response, I Many Many Time Contact with your Toll Free but no response. This is the Second time this problem has happened to me from your company's side, Your Service is Very Bad, I am not satisfied with Your Company and I Will complain that I have got a problem from you for the second Time. I Wii not sit still till you take action against your branch...

The product didn't match and please refund my money back.

My AWB is [protected]. Shipment arrived in my city 3 days ago, but delivery not yet done. Neither any delivery agent called me. They FAKE UPDATED status to Consignee address incorrect.

I was about to receive my order from Blue Dart on 27 April 2022. My shipment with AWB no [protected] was Out for Delivery but it hasn’t reached yet. Again I have rescheduled delivery attempt on 28 April 2022. Moreover I didn’t receive a call from any delivery person and now it’s already showing that Consignee’s Not Available. I want my delivery at earliest . Delivery agent refused deliver my order . Very worst service. why blue dart is keeping this kind of employees to serve publics

I purchased a epson l805 from epson website on april 20 .now it is 27 april. Bluedart is the package handler. The shipment has reached sambalpur, and is out for delivery on 26th april, which is my city where i live. I wanted to know the delivery contact details of the courier or details of bluedart delivery boy so that i can either gather the package or can have the information of delivery in advance.

I couldn't receive both, i was expecting a call from the bluedart delivery team so that they can locate me well, in case they have difficulty to reach out to me. That's why phone number is provided, right? Without a call bluedart team straightaway marked my address as incomplete, and to mention i didn't get a single response from bluedart on this. And epson support team is silent on this. Calls are also getting unnoticed.

I made a tweet, wrote messages to bluedart on twitter handles, wrote mail and did a lot of efforts, all in vain.

Now i am getting an error status that consignee's address is incorrect or incomplete. And have seen people hardly get resolution to this issue, what shall i do?

Attaching the case screenshot.

If bluedart team finds it, please reach out to me. You have the tracking id. I am ready to come to bluedart office instead as well to gather the package if it works.or contact me on ([protected])

My address is :
kalinga photo studio, ig market, burla, sambalpur-768017

I was about to receive my order from Blue Dart on 26 April 2022. My shipment with AWB no [protected] was Out for Delivery but it hasn’t reached yet. Moreover I didn’t receive a call from any delivery person and now it’s already showing that Consignee’s address incomplete or incorrect.
I want my delivery at earliest . I have mailed the bluedart agency and also tried to calm their customer care but all in vain .

Due to sone reason the call was missed by me to pickup ., when I call to delivery boy, he said I am far away to your area now now, than I said please delivered the product tomorrow than he said please come to Mohan Vidya school and pick ur parcel, he refuses to come in my home. Than I said there was no body in my home who came and pickup the parcel, I am 9th month pregnant lady …he was so rude, my blue dart way bill no.was[protected]. and delivery boy no was [protected]…

Most waste delivery system award goes to blue dart express service. in this service we need to beg the blue dart people to delivery the product in onetime or more than delivery date also.

My delivery status shows prohibited area restricted for entry when it is not.

No phone call to update me, customer care is an IVR with no humans and it's a chargeable number. I think, this is the new business model of bluedart. Charge customers to reach IVR.

Terrible service.