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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
Complaints 10547
Resolved
942
Unresolved
9605
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 55

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J
jordan_25
from Neyyattinkara, Kerala
Feb 9, 2022
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Order returned to source without contacting me

The courier service has never contacted me for delivery. Instead, the shipment has been returned to origin at shipper's request. How do i get this re-delivered?

For four days it was shown at Haldwani, 5km away from where I live(where order was suppose to be delivered)

Had they contacted me I would have picked it up.
After seeing they are returning it I googled for local bluedart number and called them....
+1 photos
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ATI INC
Feb 9, 2022
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There was a priority courrier booked from Chennai to Lucknow . This was not delivered . Inspite of repeated follow ups the company personnel refuses to even acknowledge the mistake . More the courrier personnel has made incorrect entries about the delivery receipt . I am deeply aggrieved
Blue Dart Express customer support has been notified about the posted complaint.
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    A
    Azra Mushtaq
    Feb 9, 2022
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    I ordered a calendar from Vistaprint on 2nd February and was expecting to receive my shipment via BlueDart on 8th February.
    I received a message that my package will be delivered on the said date at 13:00 but at 13:30 I received a message stating my package way non deliverable due to address related issue.
    I tried to call the customer care but the response was poor stating that they will resolve the issue, but they didn't.
    My problem with blue dart is, if the cant figure out my address (which is highly unlikely) why didn't they call my registered number.
    I always have the same address on my shipment, I have never received any issue before unlike Blue Dart.

    Address
    House no 59, Sector D, Faiz Abad Colony Nayakbagh Natipor, Nowgam
    Near FEI School
    190015
    +1 photos
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Shakeel88
      Feb 8, 2022
      Resolved
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      Resolved

      I have to receive my order on 08 feb 2022 through blue dart express. But the delivery agent didnt even call me regarding the delivery address instead marked it as incomplete address/incorrect address. Please when you send the delivery message include the delivery boy mobile number so that we can contact him. Please help me in this matter to get my order back
      +1 photos
      Feb 9, 2022
      Complaint marked as Resolved 
      Shipment has been delivered
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        k_kaushal
        from Dhanbad, Jharkhand
        Feb 8, 2022
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        Address: Katras Road, Bank More, Dhanbad - 826001, Near Vodafone Mini Store, Vikash Nagar

        Waybill no: [protected]
        I am available at this address but they will update as no such consignee at the given address. They do not call me to guide the direction. Every day, there is a new excuse for them to not deliver. They are unreachable by phone. There is a single customer care number for the whole India.

        http://bluedart.in/?[protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          E
          Emani Rajasekar
          Feb 8, 2022
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          Address: Kukatpally, Hyderabad 500072

          I am supposed to receive a cover today morning from Blue dart AWB [protected]
          I received missed call from [protected];
          Immediately I tried at least 10 times, he immediately he either makes it busy or does not pick up the call.
          Please take action on this fellow and confirm me on my mobile [protected]

          Regards
          E.Rajasekar
          Kukatpally, Hyderabad - 500072
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Amrut Khatavkar
            from Satara, Maharashtra
            Feb 7, 2022
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            My address was correct only the Pincode issue was there.. So the parcel was there in pune for more than 6 days. Blue dart employees called me everyday in last week and asked where to deliver parcel. Everytime I told them the correct Pincode is 415002 and please deliver it to Satara City. Instead of that now parcel went to Mumbai. This is very rediculous.
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Sanjana Konda
              Feb 6, 2022
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              Initially my package status was out for delivery. However, I didn't not get a call from delivery boy and my package status changed to " Consignee'S Address Unlocatable/Landmark" with out even contacting me. Providing reference no: [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                J
                joseph jerin
                Feb 4, 2022
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                Delivery delay emergency material
                Worst performance bad management
                Till now not delivered
                +1 photos
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                  B
                  BhanuKumar Akambaram
                  Feb 4, 2022
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                  The blue dart courier is not delivering the item and did not approach or find the address and they simply returned the item back without our notice.
                  +1 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Feb 04, 2022
                  Updated by BhanuKumar Akambaram                   Amazon is able to deliver the item to the same address but bluedart is failed to delivery the items. it seems the Bluedart courier boys are poor in finding the address or they are just playing. it is really bad to bluedart.
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                    R
                    Rohansati
                    Feb 3, 2022
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                    Wrong Pincode, Will Impact Delivery.

                    I have given correct address and pincode, but the blue dart company says "Shipment Redirected On Same Awb " and Wrong Pincode, Will Impact Delivery.
                    My waybill No. is: [protected]. I gave them Phone no, but they did not notify me on on phone
                    Please solve the issue....
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                    P
                    Prateesh
                    from Delhi, Delhi
                    Feb 2, 2022
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                    Product Damaged at end of Bluedart and Not providing any compensation

                    Address: Gwalior

                    Everything went wrong at the end of Blue Dart starting from package data entry which was entered incorrectly by Desk analyst Abhishek at Gwalior, then the product was miss-handled by bluedart quality team and their warehouses are infiltrated by rodents. My product was completely damaged inside out and delivered after 5 days don't know why it was delivered as the product was completely damaged. They asked me to drop an email with a claim...
                    +2 photos
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                    S
                    SwapnilVerma
                    from Hyderabad, Andhra Pradesh
                    Feb 2, 2022
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                    I am present at the given shipping address. But the shipment status on the blue dart tracking site is showing I have shifted from the given address.
                    My shipment AWB is [protected].
                    Please deliver my package asap.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      N
                      Nishtha Gorana
                      Feb 2, 2022
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                      I opened my HDFC Bank account on 24 Jan and my welcome kit was dispatched on 28 Jan. The SMS said that it will be delivered by 30th Jan through Blue dart but today it is 2nd Feb and I still haven't received it. The package is in my city but it is still not delivered to me. Please resolve.

                      Waybill: [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        P
                        poohswt
                        from Mumbai, Maharashtra
                        Feb 1, 2022
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                        My order AWB#[protected] was not delivered which was a cod order from nykaa and delivery guy was shouting at me saying he will not deliver at doorstep and all as it was cod I requested him to deliver outside my flat i cannot come down as i was not well on which they started giving excuses some security guy is there and my building has no security guard it’s a medical college staff building and then he was behaving very rudely to which i said i will complain regarding the same as this is the first time it is happening and then he cancelled my order delivery
                        I requested to deliver next day and again without contacting me he again cancelled the delivery
                        Please look into this matter
                        Iam utterly shocked at this inconvenience
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          ARSHI RIZVI
                          Jan 31, 2022
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                          Dear Sir/Mam,

                          Please be informed you that your Kanpur employees had very unofficial behavior.
                          they all talked very rood and not updated.
                          My important parcel which was very urgent to me and they not updated for return.
                          when i call him he said just go to hell about your courier.
                          person's contact no. is [protected]

                          I am regular customer of Blue dart and i am very dis-appointed at this time with your service kindly take it on legally response against this complain.

                          when we received back my courier then your person said i don't know what should be do for your courier just talk to my manager and your manager also doing mess behaved and dirty tone.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            V
                            Vinodkumar G Pillai
                            Jan 31, 2022
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                            Address: Trivandrum

                            Hi, I was supposed to get my courier from Blue Dart on Saturday ( 29-Jan). I was tracking the status in Blue dart site regularly and suddenly noticed that that the courier not delivered and put a remark that " Asignee'S Address Incomplete/Incorrect" . This is a fake comment, there was no attempt for delivery and did not call me on mobile as well.

                            This parcel is from a bank, and I used to get similar parcels from the same bank through your own Blue dart for the last 10+ years at the same address.
                            Then how can the address be incorrect today.. ???? Very very bad service.
                            Tracking # Waybill # [protected]. Please help to get the parcel delivered today without fail.

                            thanks,
                            Vinod
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              K
                              Kd04
                              Jan 30, 2022
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                              The Cancel Pickup Without Attempt

                              Website: www.bluedart.com

                              My AWB No is : [protected]
                              No pickup Boy call no Attempt but they Cancel My Pickup Without Any Reason .
                              I request you Bluedart To pickup And further Connected as soon as possible...
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                              T
                              Tahersoni1
                              from Jamnagar, Gujarat
                              Jan 29, 2022
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                              Address: Jamnagar

                              The shipment was arrived at blue dart office on 22jan, even after more than one week passed the shipment has not been delivered yet. They are just updating the status "undelivered shippment held at location". When will it get get delivered.# pathetic service. Even the contact no provided by bluedart in unresponsive and not information has been shared that how one can get his parcel delivered. Even the other parcels got delivered by the same courier agency. But in this case they updated the status "out of delivery area".
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Y
                                Yahiya abbasi
                                from Delhi, Delhi
                                Jan 29, 2022
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                                Resolved

                                Address: Delhi

                                I have ordered nike shoes and I got road side shoes which is 100-150rupees only.
                                Jan 29, 2022
                                Complaint marked as Resolved 
                                Makhi choor he 1099 ka shoes order kia tha maine aur meko 100rupees wala shoes delivery hua
                                Blue Dart Express customer support has been notified about the posted complaint.
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