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Blue Dart Express Complaints & Reviews

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Updated: Jul 23, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 60

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A
Ashit Sak
May 24, 2022
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I book my shipment pickup from Blue Dart online and pay 1561 INR they didn't pickup my package after that i contact customer care and also email about my refund they didn't response yet more then 20 days no response from theme plz help me out AWB No. [protected]
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    S
    S_priya
    May 24, 2022
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    I have not received my parcel (#[protected]) yet however the expected date was May 20. The status shows as "C'Nee shifted from the given address". However I am living at the same address and an another parcel was delivered to me at the same address 2 days before by Bluedart only. So I do not understand the reason for this status and delay. Also there is no contact number of delivery executive and I did not receive any call. Kindly look into this matter and provide a resolution.
    Blue Dart Express customer support has been notified about the posted complaint.
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      N
      NISHA MULANI
      May 23, 2022
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      Hello i'm coutloot seller.my two order was gone to rto in coutloot ship via blue dart . but no any return from me. And in coutloot return order status shown is deliverd to seller. But trully no any order product return to me and many i contact to bluedart delivery boy. And other employee..but no can give right answer what happened with my return products...my 1st RTO return order tracking id:-[protected] and my 2 nd RTO return order id:-[protected] pls bluedart check it and solve it...pls to contact me for this issue...my contact no.[protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        M
        Mahantesh Hubballi
        May 23, 2022
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        Address: Barmer Rajasthan .344001
        Website: Bluedart

        Wubill number-[protected] please contact numbe rsend me Barmer Rajasthan .344001
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          Subramanya Chakravarthy
          May 23, 2022
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          My item is shipped on May 10th and delivery date is 18th May.

          It's just sitting in their warehouse.

          Customer care number is not working.

          Office number is not available in Google maps.

          Worst part they didn't even try to contact me

          Please help me get it delivered
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Asutosha Sahoo
            May 23, 2022
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            On 13th May 2022, My shipment (waybill no- [protected])was dispatched from HDFC bank to be delivered by 15th of May 2022. when i tracked the shipment on bludart website i found out that it is showing the shipment is delivered on 17th May 2022. To inform you, neither I received any call or message from bluedart regarding the shipment nor the shipment delivered to me. the shipment contains sensitive information that can cost me a lot.
            Blue Dart Express customer support has been notified about the posted complaint.
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            I would like to thank you BlueDart team for resolving the issue. And please take strong action against the culprit who is delaying the shipment delivery or marking as delivered without delivering it
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              S
              suyashv123 suyashv123
              May 22, 2022
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              My package is in transit from Chennai from 20th May it has been 2 days i have not received any update regarding the package
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                shreyash_work
                May 21, 2022
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                Courier person called me during evening but I was not able to receive, I then called him back and he said he would deliver the parcel in the morning, next day. Now he is not picking up phone and I received a message saying my parcel was delivered! I have not received by parcel. My order number is [protected]
                Kindly look into this.
                May 22, 2022
                Complaint marked as Resolved 
                Delivery person has delivered.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  F
                  Fire Pheonix
                  May 21, 2022
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                  Address: 99A matiyala village

                  Dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    N
                    NikitaPatel11
                    from Lucknow, Uttar Pradesh
                    May 21, 2022
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                    I never received my package from Bangaluru but the bluedart tracker says that it's delivered. Also, the recipient name shown in the tracker is Rahul. 1st thing is how can the delivery guy give the package to anyone other than the person concerned. Also, there is nobody in my family named Rahul. I need immediate help. Please look onto this asap.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    May 21, 2022
                    Updated by NikitaPatel11                     Never received my package from Bangaluru but the Bluedart tracker system says its delivered. Also the recipient there is named Rahul and there is no one in my family who goes by this name. Please resolve this asap.
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                      K
                      Kushagra Jalota
                      May 21, 2022
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                      I have a Bluedart Shipment with waybill number [protected] and since last 3 days the package is at bangalore center and status is constantly updated as Contact Customer Service.
                      I tried reaching out to the customer care and they every time they will say that it will be delivered today /tomorrow but it is not arriving.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        ANIL DONGRE
                        May 20, 2022
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                        Dear sir, Iam inform you that my last order was not packed in box. The Delivery man of blue dart delivered my Products in ordinary bag. So iam not conform that Products was original. How does it possible? And how can I trust on Products.please investigate why that bad things happening . Thank you Order no.3I25991433 waybill[protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          P
                          Preetika Lourembam
                          May 20, 2022
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                          Website: www.bluedart.com

                          I have bought a dress from online and it says delivered but i haven’t received the product
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            Subhas2022
                            May 19, 2022
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                            Blue Dart delivery guys are using Consignee not available, out of station as false reason code to hide their inefficiencies.

                            This is the third instance from Manyatha Tech Park center where they couldn't locate me or find address or sent me out of state(or event country) to mark delivery status.

                            Manyatha Tech Park Consignee Out Of Station 19 May 2022 16:32
                            Manyatha Tech Park Shipment Out For Delivery 19 May 2022 14:09
                            Manyatha Tech Park Shipment Arrived 19 May 2022 07:31

                            I am sure the same guy will miraculously find me/my house or bring me back to Bangalore tomorrow when they try again.

                            Be professional and use right reason code to state the delivery failure. Some suggestions - Bad boss, Workload, Over commitment, Inefficient work management, I am bored today, Need to be there somewhere etc. as options for Delivery guys to pick in such scenario.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              K
                              Kiran goraya
                              May 19, 2022
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                              Address: Amritsar office

                              I order a product through bluedart express on 9Th May. The delivery was expected on 15th May. 14th May onwards, they were updating the status as consignee's address unreachable, even though the delivery agent doesn't called me. Yesterday on 18th May, in the evening, I contacted customer care, she re-confirmed the address, which was correct. She said, company will contact bluedart amritsar office, where my product was reached. Yesterday night at 8:29 pm, I got the message as my product is delivered. I don't know where they delivered my product. My product goes missing. Kindly resolve my issue.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                G
                                Geeta prasad
                                May 18, 2022
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                                Address: E-2,Sec-63, Noida

                                I have booked a parcel from Gehna shop & they have sent me via docket no. [protected]. When i have checked the courier details its showing delivered on 23 April 2022 but consignment is not delivered to me as on date .I have checked with Blue dart team & their office at A-4 Sec-63, Noida. but they have told me that parcel has been delivered to your security guard. But our security guard has not received it. Also i have told to provide me POD copy but the staff Mr. Inderjeet Singh(Mob-[protected]), Mr, Vinod Bisht(Mob-[protected]) & unknown person(Mob-[protected]) have denied to provide POD copy & misbehaved with me
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                My issue has not been resolved as on date.Also the security officer of Blue dart team has come to my office & told me to monitor the activity of my security guard. I know very well he has not received the parcel . The delivery boy has not deliver the parcel to my security guard. Pls look in to this matter seriously otherwise I will take strict action against your team members,
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                                  D
                                  Durga Pasupuleti
                                  from Hyderabad, Telangana
                                  May 18, 2022
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                                  C'Nee Shifted From The Given Address.

                                  I am staying in the same location and I don’t get any information about this.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    N
                                    Nishanthi 29
                                    from Coimbatore, Tamil Nadu
                                    May 18, 2022
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                                    My blue dart courier got delivered to a different address and it's showing delivered.its an important document. Why is there no check done to ensure if it is delivered to the correct person or not .

                                    My way bill number is [protected].

                                    Who is gayathri? I don't know him. Why don't you check the name before delivering.

                                    Please resolve this issue at the earliest.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      sravani DC
                                      May 18, 2022
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                                      Address: SVT building, Gunjur Village, Hosahalli roadd,near Naksha Academy bangalore-560087

                                      #[protected]
                                      From 3 days am receiving an exception that no consignee at the given address. I was at home, they didn't even attempt a single call. How is it possible that i get all other orders delivered to my doorstep and bluedart delivery guys aren't able to deliver the product.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        G
                                        godstate
                                        May 17, 2022
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                                        Our one of the shipment is getting delayed by Bluedart.

                                        The estimate date was to be 14 Mar 2022 but it has been not delivered yet. On tracking status it’s showing Consignee address incorrect/undeliverable. We checked from our side, the address is correct and also we sent parcel multiple times there.

                                        I had a call with my client and he said that he haven’t received any call from delivery boy. Here is the tracking number [protected]. Please delivered the product as soon as possible.
                                        May 30, 2022
                                        Complaint marked as Resolved 
                                        Blue Dart Express customer support has been notified about the posted complaint.
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