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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Jul 23, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 85

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U
Utkarsh Akash
from Dinhata, West Bengal
Sep 13, 2021
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Address: Ranchi, jharkhand

My package was due to be delivered on 11 sep but I did not get any call from the delivery boy, later the status showed that my address was incorrect even though I've provided the correct address. The next day i registered my complaint with CUSTOMER care and they assured me that by the end of the day, I'd receive my product. To my surprise, the delivery boy did not call even once and later updated the status as address incorrect. It seems the delivery of my order is subjected to whims and fancies of that ### delivery guy who thinks he is doing a favour by delivering a CUSTOMER's package. Why are you recruiting such a***les and why is my order getting delayed indefinitely?
Sep 14, 2021
Complaint marked as Resolved 
Blue Dart Express customer support has been notified about the posted complaint.
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My product has not arrived for 11 days after it has reached the final destination. I have complaint in several platforms but nothing has been done since. The resolve keeps pending.
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    Drupe
    from Kochi, Kerala
    Sep 13, 2021
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    Address: Aaswinam 57/3664, Rainbow Enclave, Chilavanoor Road, Elamkulam, Kadavanthra, Kochi -20
    Website: www.bluedart.com

    I ordered a product from POP IT OUT website, which was supposed to be delivered today, 13th Septemeber 2021, but has been delayed by giving the reason that the "CONSIGNEE'S ADDRESS UNLOCATABLE/LANDMARK NEEDED."

    I gave the same address that I give to Amazon, Flipkart and other similar websites but I have never experienced this kind of issue.

    My Blue Dart tracking id for the product is [protected].

    I hope this message reaches Blue Dart and they act up on it asap, further I shall also give my address below.
    Sep 15, 2021
    Complaint marked as Resolved 
    I had mailed Blue dart express directly regarding the issue and they have solved it. Brilliant work from their sode
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      aryan.snnn
      Sep 11, 2021
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      Website: bluedart.com

      I have a parcel that was to be delivered today.. It was out for delivery since morning..
      But was refused to be delivered at night around 8.45 by the delivery guy...
      And he updated to reschedule by saying no one was available to take the order...
      I then called the delivery guy ... He said come to some location to take the order from him
      Blue Dart Express customer support has been notified about the posted complaint.
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        P
        Prerna Bhardwaj
        Sep 10, 2021
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        Address: House no - 343 ,Ward no 7,Near Central Bank of India

        Airway bill no - [protected]

        After waiting for 72hours no one visited to collect the courier

        From last 3 days, I am tracking with the same Airway bill no, Blue Dart Executive reschedule the same and after that he update his remarks that Request cancelled from customer End, but the Executive not visited to collect the same.
        Please contact me..or resolve mine issue or I will going to tweet the same.
        M- [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          sayani chowdhury
          Sep 10, 2021
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          As per their 9th September update my they attempted delivery of my product at 8.17 PM but my area is under restriction. Which is totally wrong information. I didn't receive any call also from them.
          Why the hell bluedart take consignment delivery from brands when they have so cheap delivery service.
          It's so irritating to see how they are working.
          I need to know why the hell Bluedart made that comment.

          It's just disgracing to courier service how bluedart work.

          You have to get my order to deliver correctly to my address else I will be bound to go into further action from my end.
          Blue Dart Express customer support has been notified about the posted complaint.
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            V
            Vineet Verma\
            from Kolkata, West Bengal
            Sep 10, 2021
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            Website: www.bluedart.com

            I had a shipment scheduled to be delivered from Bluedart with number shipment#[protected].

            The current status of the shipment as marked by bluedart tracking is "Consignee'S Address Unlocatable/Landmark".

            However, no one contacted or called me. My address is very clearly updated and I receive multiple parcels with the same updated address seamlessly with other courier service without any issue.

            Even the company from where I ordered the parcel used ECOMEX for delivering my last two orders and I did not have any issue with it.

            The issue only seems to be with Bluedart. I suggest them to hire appropriate staff who would actually try to locate the address and call the customer in case they have any issue locating the address instead o[censored]pdating the status like that.

            I would like the bluedart to address my concern and deliver my parcel as soon as possible.

            Regards,
            Vineet Verma
            Blue Dart Express customer support has been notified about the posted complaint.
            View replies
            Hi,

            Thanks to consumercomplaints the issue has been fixed.

            Bluedart delivered the package yesterday.

            Thanks,
            Vineet Verma.
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              B
              bhakt mahakal 11
              Sep 9, 2021
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              Address: A 240 maharana partap nagar, kotra

              Sir muje mera courier nhi mila h or Ajmer blue dart wale call attend nhi kr rhe h
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                SG P
                Sep 8, 2021
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                A courier letter sent from chennai to mumbai has not been delivered. altgough blue dart confirms delivery, the consignee has not received the same
                Proof, Blue dart provided a pdf document which shows a different name of recepient and no relation or phone etc is mentioned
                There is no signature to verify the recepient
                This is an important government document
                Blue dart has not initiated any actions to track the wrong delivery
                Blue Dart Express customer support has been notified about the posted complaint.
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                  R
                  Raj_Risky_after_Whiskey
                  Sep 7, 2021
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                  The delivery agent doesn't try to call and locate the address of mine . my ATM card is in the parcel id [protected]
                  no which is send by the bank
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    N
                    nitesh.chaud
                    from Noida, Uttar Pradesh
                    Sep 6, 2021
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                    Resolved

                    I did not received my shipment which is having my Debit card. It shows it is delivered to Saumya but my name is Nitesh. Below is the message I received
                    Thank you for cooperating in the contactless delivery of your shpt vide Blue Dart Awb#[protected] to SAUMYA. Please acknowledge delivery on https://bludrt.page.link/gW1iE

                    I tried to call the call center but no response. I tried to send email to customer care but its showing this service is not available. Why my Debit card is handed over to wrong person and who will be responsible in case of fraud. Please update me ASAP.
                    Sep 8, 2021
                    Complaint marked as Resolved 
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      V
                      Viveklogu123
                      Sep 6, 2021
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                      Hi Team,

                      Today morning in have received a message from the delivery partner like the below as I will receive my delivery today, but when I have contacted them they haven't replied properly yet, I lost my trust in BlueDart. The issue is i have once I received this message from you I have told to my manager like I will receive my product today, so I will start working from tomorrow morning. But here still I haven't received my product yet. Please help on this matter as soon as possible.🙏🙏

                      "We will deliver your shipment#[protected] today. Request support to our courier. Fraud Alert:- Kindly note we are reachable ONLY on[protected] or write to us on [protected]@bluedart.com."

                      Thanks & Regards,
                      Vivek.S
                      +91-[protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        arundenzil
                        from Vadodara, Gujarat
                        Sep 5, 2021
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                        Address: Borda, Margao-Goa, India

                        Parcel Awb#[protected] not delivered / but shows as delivered on customer care helpline and also sms sent to me on registered phone as delivered.

                        Please look into this matter
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          T
                          Tanya Sapra
                          Sep 5, 2021
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                          Hi Team,

                          My shipment is going to the wrong address and i want it to get delivered on my correct address.
                          The tracking number or the waybill number is [protected]. And the correct address to where the shipment is to be delivered is:-
                          204-H, MIG Flats, Rajouri Garden, New Delhi 110027
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            P
                            Pritha Ray
                            Sep 4, 2021
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                            I sent a package through Blue Dart on 25th Aug and after four days, the tracking shows shipment delivered on 27th August and recipient by "Self". However, no one was at home at the time of delivery (18:11). Now I do not know the status. The delivery person didnot even call.
                            This is extremely disappointing and I need to recover my package urgently.
                            The toll free number does not allow to talk to any company person. How do I recover the package?
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              M
                              Mohammad SHAMMI
                              Sep 4, 2021
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                              Address: Hazaribagh jhakhand 825301 india

                              The delivery agent doesn't try to call and locate the address of mine . my ATM card is in the parcel which is send by the bank I need immediately but they send it back to the bank without contacting me . and the office address and the phone which us given on the site of out local bluedart office is not working even no one able to to track that where is your office because they ar changing their office many time
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                K
                                Kulvir051
                                Sep 4, 2021
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                                Address: house no 55 street no 2 new suraj ganj west

                                No one arrived at my home i was waiting and also going one hours late for the gym
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  Sumit Skr
                                  Sep 4, 2021
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                                  I was supposed to receive my package on 2 sep but today it's 4 sep and still i haven't received my package.
                                  The reason is showing restricted area for delivery but in my area there is no restriction for any kind of delivery..
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    Shakhigangwar
                                    Aug 31, 2021
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                                    Address: Blue Dart Express Ltd C/O Blue Ways, 85A, Raghuvanshi Complex, Civil Lines Location Bareilly

                                    The blue dart executive of bareilly up center dont deliver the parcel at time and giving excuses from last 4 days and also abusing. My parcel was out for delivery at 12:30 PM but it is not arrived yet the shipment is#[protected].please take action against the executive
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      C
                                      choudhury sourav das
                                      Aug 31, 2021
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                                      Address: Kolkatta

                                      Dear Team,

                                      Shipment no [protected] is not delivered to a correct destination. It should be delivered to Kolkatta but got delivered to Surat.

                                      Thai to you did not check the identity and phone number provided and delivered the items.

                                      It is very ridiculous. I could only know now that i got message that my shipment has been delivered.

                                      Pleqease take this on priority.

                                      Mobile No- 91 [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        S
                                        sanalrsanal
                                        Aug 30, 2021
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                                        Address: Peringolam Kunnamangalam Calicut Kerala

                                        I am very much pleased with the services provided by Blue Dart couriers. It's very much punctual rather I can say it's almost before time. But sorry to say that the delivery agency placed at Kunnamangalam, Calicut in Kerala which is 2 kms from my residence, is not at all delivering the courier to the address. They always say that pls collect it from the agency. I have had this same experience previously several times. Once I insisted them to deliver at the address and they delayed it for 3 days. Today also I had to collect it from the agency. AWB No.[protected]. Blue Dart please issue strict instructions to your agencies to deliver the goods to the address.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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