Submit a Complaint
Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com
1
Updated: Mar 17, 2026
Complaints 10595
Resolved
944
Unresolved
9651
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Credit Cards
Blue Dart Express

Blue Dart Express reviews & complaints page 87

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
u@work
May 29, 2021
Report
Copy

Just recieved this box from patanjali by blue dart company, the delievery driver quickly dropped the box and as soon I opened it, 1 litre of desi ghee is missing from the box, I called this delievery boy and he dont answer calls. Have texted him too. They are so thiefs, that on the bill they have ticked the item as packed but in reality they have stolen it.

I want people to trace these people and tell them their stealing business.

Order No [protected]
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    ShamitAggarwal
    May 29, 2021
    Report
    Copy

    Dear Madam/Sir,

    I had requested a pickup today Via Token number 77008 received via Email : [protected]@bluedart.com yesterday and it was told to me that the pickup will be done by 3:00 PM yesterday…...No one from your Pickup team arrived to pick up the consignment yesterday …. I am staying in a hotel and had my flight to Delhi planned for yesterday.

    I had to cancel my flight yesterday just because of this…..It’s highly unprofessional at your end.

    At least I should have got a call from your end that the Pickup is not happening.

    What is going on…….???

    Regards

    Shamit Aggarwal
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rahim seikh
      May 28, 2021
      Report
      Copy

      AWB NUMBER : [protected]
      My order schedule to delivery today but delivery personal should not be delivered to me and Arguing with me . He also said i delivery your order when i was free
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SanjayBakshi1309
        May 28, 2021
        Report
        Copy

        I have not recieved courier as per promised date of deliver on 27.05.21,

        Airway bill no is [protected]

        Please provide the solution for the same and updation on delivery on my courier

        Sanjay Sharma
        [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vijayom
          from Kanpur, Uttar Pradesh
          May 27, 2021
          Report
          Copy

          Dear Sir,
          on courier booked by HDFC bank to our home address.
          one delivery boys call for coming and go in our home and miss behave
          Delivery Boy Contact No.[protected]

          our Awb = [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rohini Chellapandian
            May 27, 2021
            Report
            Copy

            My product mi air purifier reached my nearest hub in coimbatore on 22 May 2021 but not delivered till today 27 May 2021. There is also no proper response from both mi and bluedart.
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Srinivas reddy Lingireddy
              May 26, 2021
              Report
              Copy

              My waybill number: [protected]
              its been 2 days delay from the delivery date.
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                ManoharSingh1993
                May 26, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: Bangalore
                Website: www.bluedart.com

                I got message my item will be delivered today but in noon i saw status as "CONSIGNEE NOT AVAILABLE;CANT DELIVER" but no one called or came.

                Why the false status? Then i called customer care around 2pm and told them this and they said now i will get it by 6.30pm they have informed backend team for false info.
                I again waited but no delivery of my laptop. My office work is impacted by every delay. Once person is out for delivery, then why they have to lie? Even from backend they told me definitely item will be delivered by evening.
                Waybill No : [protected]

                Bangalore BlueDart service is terrible. Also bluedart write to us is not in service so you can't write complaints.
                May 29, 2021
                Complaint marked as Resolved 
                i emailed my issue to bluedart and got the item next.
                Blue Dart Express customer support has been notified about the posted complaint.
                May 29, 2021
                Updated by ManoharSingh1993                 Item was delivered next day, so i won't make a big deal out of it. My item was important for my work so i was expecting it asap. Only issue was once the item is out for delivery, the courier person should at least call and request if he can deliver it next day. Given current situation i might have agreed but it was the lying part where customer is not available trigged me. Hopefully they can ask customer if he can wait an extra day rather just refusing it.
                View replies
                I have been facing the same problem with blue dart they'll always sent a msg saying that it'll be delivered by the given date but they'll never call or deliver, it was just one time that a delivery agent came n delivered and swore he'll never come back to deliver ...since nykaa has started courier partner with blue dart we have stopped receiving our products completely and when i asked if they deliver allthatgrows products he directly replied "we do not provide doorstep deliver " then why the heck would be opt for online shopping?also those guys are just so rude no professionalism
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Venkata krishnakumari
                  May 26, 2021
                  Report
                  Copy

                  Address: Yantrapark,mumbai

                  My way bill no [protected]. I returned my asset but missing bag, mouse and adapter.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aajid
                    May 25, 2021
                    Report
                    Copy

                    Misbehavior of Delivery Boy and Parcel Delay delivery

                    The order that I have received today is too much late than which is prescribed in delivery information Massage.
                    On 24 May 2021,
                    I saw in Blue dart Website that my Parcel was
                    reached at our village named Vinchhiya(360055). But till noon Delivery Guy didn't arrive for delivery so I go to Blue dart office and asked Delivery Boy that why he didn't come to Delivered my parce
                    In reply he said " your Parcel will be...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    L
                    Lakshmi Sreekumar
                    from Alappuzha, Kerala
                    May 25, 2021
                    Report
                    Copy

                    Website: www.bluedart.com

                    Order id [protected], tracking no: [protected].
                    I had ordered spectacles(powered ones) from lenskart and their courier partners are bluedart. If the delivery boy can't find the address, they are supposed to be calling my mobile number!! I never knew they had such a "" wonderful company rule"" to not call the consignee. Either bring me my product or pay me rs1960. I will buy specs from near by. I tried contacting customer care of bluedart and the customer executive ( inorder to change my address directly if they didn't understand) he said i need to contact lenskart, I contacted lenskart and they said to contact bluedart!!! Am I supposed to stay partially blind because of bluedart's stupid formal process of "not contacting the customer when there's a confusion in delivery address"? One more point, these people had contacted me while I was returning the damaged product to lenskart
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      panikker59
                      May 25, 2021
                      Report
                      Copy

                      Address: 29, Aarohi Villa, Bopal, Ahmedabad-380058.

                      The above mentioned airwaybill no, shows delivery on 24/03/21. The courier was sent from Hyderabad. We are sorry to inform you that the said consignment has not reached us as on date. It is a very important document.
                      If you can send us the POD by whatsapp on mobile numbers [protected] or [protected] or by mail on [protected]@gmail.com, then we can come to know, as to who has taken the delivery.
                      Kindly arrange to do the needful, without further delay. An earlyresponse will be highly appreciated.
                      Thanks & Regards
                      Rathidevi J Panikker
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ashokrajvj
                        May 25, 2021
                        Report
                        Copy

                        Hi,

                        Yesterday I got a call from the Bluedart customer care number [protected] and state that due to covid situation we are not in a position to collect the COD.

                        Please transfer the amount to the following vendor.
                        iStore
                        Account no - [protected]
                        Bank - Punjab National Bank.

                        Please check this and arrest this person immediately .
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bhavini Gupta
                          May 24, 2021
                          Report
                          Copy

                          Regarding Awb [protected]

                          Payment of 1174 has been done on bluedartexpresslimited.[protected]@sbi successfully. Your team is not acknowledging payment and has held back my parcel.

                          Also attached receipt of successful payment

                          Called a number of times. Next step will be to lodge legal and formal complaint in a consumer court. Get this sorted asap.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jatinjatinverma
                            May 23, 2021
                            Report
                            Copy

                            17th May ko mera Products aya tha aur aaj 23ho gyi hai fail out for dilevery karte hai but dilvered nhi krbate
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              F
                              Feriha Malik\'
                              May 22, 2021
                              Report
                              Copy

                              Address: House no A172 gali no 2 old mushtafabad delhi

                              Plzz mujhe wapis krna h nhi to I will sue u 😡😡😡😡 its my no cll me ryt now [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ayush12a
                                May 22, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I am at my provided address but the your service saying that "NO SUCH CONSIGNEE AT THE GIVEN ADDRESS"
                                Plz resolve this and deliver my courier.
                                May 24, 2021
                                Complaint marked as Resolved 
                                Courier redeilvered
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  anurag219
                                  from Mumbai, Maharashtra
                                  May 22, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  My parcel was out for delivery on 21st may, 2021. But in the evening when I checked the status on site it was showing consignee's address unlocatable/needed landmark. I didn't get any call from the delivery boy. I was waiting for the parcel whole day.

                                  My waybill number is [protected]. I need my parcel urgently. I will never recommend bluedart to anyone.
                                  May 22, 2021
                                  Complaint marked as Resolved 
                                  Today ie, on 22nd May, they delivered the product. I guess they just marked consignee's address unlocated yesterday because they didn't had the time to deliver my product but still they should tell the customer the true scenario rather than putting some random status.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shainy Roy
                                    May 20, 2021
                                    Report
                                    Copy

                                    I gave one bag and one box on 23rd april in the warangal bluedart office for shipment to my hometown Agartala(Tripura). Till now i don't get anything. The estimated delivery date was 3rd may. Today is 20th may. Neither my bag nor the box, nothing is delivered till now. Till now two times i called in the customer care, they don't even where is my other one box/bag. They don't know which is in the Agartala bluedart office. I am very much disappointed. I choose bluedart because of the surety of getting my stuffs. Bt these kind of things happening. There are so much important things of mine in it.
                                    *there is one box and one bag. Box is normal cardboard type and the bag is in the color blue(checkprint), in warangal blue dart office they put the paper where the address was written in above of the box and in the front small space of the bag.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Veena Charak
                                      May 20, 2021
                                      Report
                                      Copy

                                      Address: Cart2India Online Retail Pvt Ltd 76Victoria Road
                                      Website: cart2ndia

                                      This is very small prouduct in the picture this is show very big product whwn i call to blue dart express i said return the prouduct they asked this is very small prouduct i said here rs 3700 they asked ok we will return him in 2 days but thre was 10 date they not return my product plz help me...
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        CreditMantri
                                        1
                                        (711)
                                        Deals Bazaare
                                        1
                                        (15)
                                        Shaha Finlease
                                        3.3
                                        (265)