Blue Dart Express — bad service approach

Address:

Thiruvananthapuram, Kerala, 695001

Dear prathibha,

I am writing as a trail mail because just to show the irresponsibilities if your staffs are still continuing.
Now this has become a very big headache.
Everytime i have to call your service executives for delivery.
We are taking a paid service from you and afterall you are providing confusions.
The people are not calling customers for delivery instead theh are simply updatong that not able to locate.
[protected]:the system is showing 13th septemeber delivery but customer not yet received bond and not a received a single call from your staff.
Now in your site its showing returned undeliverable.
By this we are loosing customers.
Please ask your staff to do duty atleast for their salary.
They should have minimum courtesy to call and take the address if they really want to do their duty.
Please make necesaary arrangemnt for the delivery

Regards

Abishek. Vm
[protected]

— forwarded message —
From: "abishek vm"
Date: 16 may 2017 10:27
Subject: re: complaint : awb[protected]
To:
Cc:

Again the same condition
This is the 3rd time i am writing complaint on different issues.
If you are not changing your executives i will sue complaint against bluedart.
Again an important document from bank not delivered and without contacting me got sms trying cobtacting me bot delivered.
I have miss call alert and on what basis you are simply updating.
Very bad

Regards

Abishek. Vm
[protected]