Blue Dart Express — bluedart could be a reason of my death

I am complaining about my delivery of medicines .., .. it is dispatched on 4th may 2018 and did not delivered till 11th may 2018 ..whereas i called multiple times to customer care ..which is useless nobody answer ... on 11th may by mistake some taruna picked the call and i explained her i have kidney failure i will die if i will not get the medicines soon its already very delayed please fet my medicines delivered they are in gurgaon since 8th may 2018 ... my dailysis are increasing i cant stay on dailysis for too long ... please i will die ... i begged ... but she completely ignored and i think before that medicine will reach to me i will die ... thanks to bluedart ... and i case i will not die ... bluedart is the only reason to drag me to the deathbed.