Blue Dart Express — bluedart courier delivery person is forcing me to come to there office (15km) away and collect courier

Address:

12-55 TANUKU ROAD , Market street, Near ramalayam temple, W.g.dist, ATTILI, 534134

I am supposed to receive a courier with way bill # [protected] on 13 decemeber 2019.
However i have received a call from bluedart franchise, tanuku andrapradesh (Phone # [protected]) to come to there office and collect the parcel.

The parcel is supposed to be delivered at attili (Pincode 534134), however the delivery person demanded me to come to tanuku (15 km's from my residence) and collect parcel.

Why did bluedart accept the courier if they don't have the service to deliver at attili (Pincode 534134)

I called customer care at they have taken complaint but there is no action.