Blue Dart Express — Branch is not giving me the consignment

Address:

620001

Two weeks back, my icici debit card was shipped through blue dart. They are not giving my consignment since my address is changed. Several times i called to that branch and requested. But he is not ready give it even though i am ready to show my id proof and account proof and i am ready to collect it directly also. Main thing is that the person is very roodly speaking. Is this the way to speak to customer? Even that icici bank branch manager also spoke to him. His way of speaking was so worst. I want that consignment urgently. I[censored] r not ready to despatch means i want this statement as in write up. That person name is jagadeesh from thillai nagar branch, trichy, tamil nadu. My consignment number is awb [protected]