Blue Dart Express — complaint about extra charge by the delivery boy.

Address:Kamrup Metropolitan, Assam
Website:bluedart

This was the first time i was using bluedart for courier and really very disappointed and wont be using bluedart in future. My parents had sent some important documents to me via bluedart, the payment of which they had already done. Today i got the call to receive the courier. I was in college and was busy in project work so i asked my friend to receive the courier on my behalf. I was not knowing that the payment was already done by my dad and i didnt need to give any money to the delivery boy, so i just asked for confirmation whether any money is to be paid or not and the delivery boy said yes rs 500 is to be paid and my friend paid the money and received the courier. When i just confirmed this from my parents, i made almost 100 calls to the delivery boy but he didnt pick up and later switched off his mobile. I even called the bluedart's so called toll free number which is actually not tollfree. But no response.

Such a worse company.
Delivery boys name is sachin baruah... His phone number is +91-[protected]
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Blue Dart Express customer support has been notified about the posted complaint.
Sep 06, 2017
Gaurav Taddu's response
Hi
Complaint comments 

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Today i got a call from Bluedart to collect my parcel from their office as they refused to deliver it due to non availability of vehicle when i went to bluedart office to collect the courier personally in my personal vehicle then they refused to give it to me.

From
Gaurav
[protected]

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