Blue Dart Express — complaint against delivery boy

Address:

Kolkata, West Bengal, 700045

Hi blue dart team,

As an loyal customer of blue dart, i thought i should inform higher authority that twice i have experienced where your courier boy did't attempt delivery and gave status premise was closed or recipient not available.

I am sure many customers like me faced the same problem. From your customer service executive i got to know that your delivery boys are not allowed to call the consignee. The is the loop hole in the system where they are getting the scope to avoid delivery.

My request is to allow them to call the consignee so that they can't avoid delivery and can't gave wrong feedback

Looking forward a better service from blue dart.