Blue Dart Express — complaint regarding non delivery and bad service

The shipment was arrived at blue dart gaur city office on 2 nov. 2019, which is very near to my house about 5 km. Approx., even after more than two days passed the shipment has not been delivered yet.

My shipment tracking number is [protected]

I have checked delivery status on 4 nov 2019 at 19:00 then it was showed that out for delivery but after only 8 min at 19:08 status changed as prohibited area - entry restricted for delivery. Only in 8 min status changed as well as i have not received any sms or call also till now.

I have received many consignments via various couriers at given same address but this was first time i could not received delivery on time.
I am not satisfied with blue dart services.

Now on 5 nov. 2019, they have just updated the status "undelivered shipment held at location". When will it get get delivered.# pathetic service. Even the contact no provided by bluedart in unresponsive and not information has been shared that how one can get his parcel delivered. Even the other parcels got delivered by the same courier agency. But in this case they updated the status "undelivered shipment held at location".

I have not contacted by bluedart guys by phone or sms till now. My family is also at home since 2 nov 2019 till now 24x7 even parcel is not delivered yet.
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