| Address: | Surat, Gujarat, 394315 |
Dear bluedart,
This is to draw your attention to the unsatisfactory courier service by bluedart. My awb#[protected] is still not delivered although their expected delivery date was 04.10.2018. Even i have called on your customer care number on 05.10.2018 and your staff member assured to deliver the packet by eod, but failed to fulfill his promise but instead of delivery, at night i have received message that “your consigment is undelivered due to address issue.
What is this, every courier concern call before delivery of packet but at bluedary side even i have not received any call then how could you say “consigment is undelivered due to address issue”.
Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your company this time.
I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by today eod. If you would like to contact me, call me at [protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.
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