Blue Dart Express — consignment not delivered as per committed time.

Address:

Mumbai, Mumbai City, Maharashtra

Consignment number-[protected]
This is to inform that the above courier was booked on friday 29th november and was supposed to reach the destination on saturday 30th november. It was informed that the document is very important and has to reach on time. However, the same has not reached even now. Had to face consequences because of the delay leading to financial losses. Who is to blame here? The efficiency or the professionalism of bluedart. Not expected of such services from a reputed courier like you. We chose you as earlier our courier was delivered in 24 hrs, then why not this time? Your courier boy named siddhant had picked the courier had promised the delivery the next day. Need to know what to expect from you after all this. Reply required asap.