Blue Dart Express — Consignment still not delivered. Payment made for 1 day delivery. It's 7 days already! | |||||
I sent a consignment from vasant kunj and they took rs. 2950 from me with a guarantee of next day delivery. the shipment has still not been delivered and it's been 7 days! it was a highly urgent delivery. there has been no call from blue dart in this regard. the current status is showing that it's not delivered and one of the reasons given is 'no clear landmark'. the address on the shipment was very detailed with landmark and recipient's and sender's name as well as contact numbers were clearly included. the blue dart people should have called on either of the numbers if there was any confusion. Waybill no : [protected] Pickup date 01 july 2016 From new delhi To bangalore Status holiday, delivery on next business day Status and scans Location details date time * Waybill no : [protected] Cunningham holiday, delivery on next business day 07-jul-2016 10:30 Cunningham shipment out for delivery 07-jul-2016 10:05 Cunningham consignee's address incomplete/landmark needed 07-jul-2016 10:03 Cunningham contact customer service 07-jul-2016 10:02 Cunningham shipment out for delivery 05-jul-2016 10:50 Cunningham holiday, delivery on next business day 04-jul-2016 14:30 Cunningham shipment out for delivery 04-jul-2016 12:04 Cunningham holiday, delivery on next business day 02-jul-2016 12:30 Cunningham shipment arrived 02-jul-2016 10:57 Bial hub shipment further connected 02-jul-2016 09:56 Bial hub shipment arrived at hub 02-jul-2016 09:13 Bial hub network delay, will impact timely delivery 02-jul-2016 07:45 Delhi hub shipment further connected 02-jul-2016 04:43 Delhi hub shipment arrived at hub 02-jul-2016 02:22 Safdarjung enclave shipment further connected 02-jul-2016 01:23 Safdarjung enclave shipment arrived 01-jul-2016 22:11 I want the shipment to be delivered immediately plus a refund of the 'extra payment' that was charged from me on the pretext of 'guaranteed next day delivery'. Was this information helpful? | |||||
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Blue Dart Express customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
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Just now i got a call from Vasant Kunj courier person and he told me that as per Blue Dart bangalore, the phone number of the receiver was not mentioned on the shipment, whereas the name and number of the receiver and sender, both, are very clearly mentioned on the shipment. i can mail you the pics i had taken before getting it shipped. it clearly shows the phone number.
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