Blue Dart Express — courier boy is not delivering the parcel

On checking online through awb no. [protected], i found that the product is out for delivery at 16.00 hrs. On 07.11.2017 but the same is not delivered to me by the time writing this complaint. It is brought to your notice that on 08.11.2017, i received the call from courier boy who asked me the location of my address which was described to him in detail. The remark given on the site is address incomplete/land mark required. And now he is not picking the phone.

May i know what is to be done from my side to get the parcel delivered.