Blue Dart Express — customer service executive behaviour

I spoke to one of your customer service executive named neha reddy today at 14.12 pm and the kind of service which she has given me is pathetic, first of all she did not listen to me and was rushing to close her call, she did not allow me to speak and when i spoke with her she interrupted me quiet a lot, i am already facing trouble with your policy as i was expecting delivery today and it got returned and i couldn't pick up my own documents because of your policies on top of that your call center employee neha in particular was rude, this is not the way you treat your customers, i was not expecting this service from bluedart, i want a resolution from blue dart.