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I wanted to seek your help in the following issue.
Awb number : [protected]
I transferred my computer monitor from bangalore to kolkata through bluedart. I received the damaged item on 22nd august, 2020 in kolkata. You can find the attached snapshot of the damaged monitor. Accordingly i informed the bluedart team with the details about it. But since 22nd august, almost everyday, i am sending mails to the bluedart to get the insurance amount for the damaged item. But everytime, i am getting a reply with a message that "investigation is going on. Will update you with a positive outcome". As i did not get any "positive outcome" yet, hence wanted to understand if this is the way bluedart works, or i made a wrong decision by choosing bluedart to transfer my belongings. I should say this is my worst experience with bluedart and if this continues, then i will never be opting for bluedart again.
Otm
A
[protected]
Pnr
18-aug-20
Ajc
Nandini chakra / s b chakabort
000
22-aug-20
1439
Scp
Sig
*
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