Blue Dart Express — Damaged Item shipped

My name is dileep kumar, my shipment no is [protected].
I received my shipment yesterday, when i open the packet, it was completely damaged, it was lg smart tv 32 inch 2020 model. Screen was completely broken. Who is responsible for that item.
I already paid 1540 for this shipment, i asked to anurag anand (He had received that packet
In bluedartoffice in muzaffarpur, bihar), it will deliver safely or not, he just ensure for guaranteed for the safely delivery to gurgaon.
I again asked please send it with best possible way.
But when i received it, it was completely damage. Who is responsible for damage.
I need complete recovery for my damage.