Blue Dart Express — Delayed delivery & negligence in delivering the parcel

Address:

Khammam - 507003

Blue dart awp no. [protected]
It should be delivered on[protected]
I got a call from blue dart courrier office on[protected] to deliver the parcel. They told that the courtier would be delivered on[protected]. I accepted to take the parcel on[protected].
Today i. E[protected]. I haven't received the parcel till now.
I have called to the courrier office. They have neglected my call & answered to come to the office to take courrier.
I don't know where to ask & where to complaint about my parcel.
If it is not possible to home delivery, then why are you taking the parcels.
Your service is very poor in khammam.
I have to receive 1 more parcel from bluedart service.
After that i won't recommend your courrier service
Kindly resolve my issue at the earliest