Blue Dart Express — Delivered of a confidential document to an incorrect recipient by BlueDart courier services.

Address:	Kolkata, West Bengal, 700030
Website:	www.bluedart.com

I had a shipment of a PAN card of AWB number [protected], addressed to 81, East Sinthee Road, Dum Dum, Kolkata 30, Opposite to Chicken Centre, recipient name Arpita Saha Patra.

After tracking the AWB number in BlueDart portal I found out that the shipment is delivered to some S Mondal whom we don't know to be residing in our apartment or locality .

We even tried to contact customer care number, [protected] and also[protected]. But no one provided any assistance and did not bother to receive the phone.

Kindly suggest what needs to be done from our end and also take necessary action against BlueDart so that this incidents do not occur in future.

Thanks
Arpita Saha Patra