Blue Dart Express — Delivery boy did not come and return back my courier

Address:Indore, Madhya Pradesh, 452001
Website:www.bluedart.com

Hello,
My bluedart waybill no. [protected]

My credit card supposed to deliver by 12/09/16 but still not get it. I received a call from delivery boy ([protected]) on same day but I was in my office and I asked him for come in the 4:30 PM he refuses my request then I request him for come in tomorrow (13/09/16 ) on any time and he said okay I will deliver you tomorrow. Next I have been waiting half of the day and then make a call on [protected], he received call and said that I am on leave today because of my house shifting I will deliver your card on tomorrow by 4:30 pm and I said okay. Next day I call so many times at least 20 times ([protected],[protected], 2518310) but no one answered.
I have track my status then it shows "Consignee Refusing To Give Necessary Identification". How is it possible when delivery boy did not come to me regarding card. Customer care executive also very irresponsible behavior. My card is return to the bank.
Worst service.
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