Blue Dart Express — delivery is never on time

Avigyan_Sur

Address:	Khordha, Odisha, 751024
Website:	www.bluedart.com

I have a courier being delivered by blue dart dhl with a waybill number : [protected].
Which was a birthday present and was supposed to be delivered on 17-oct-2017 and even the blue dart site also says the package is out for delivery on 17-oct-2017 itself. Now today is 18-oct-2017, 12:45 p. M and still no contact from anyone of blue dart.
I have tried too many contacts (Kharbel nagar, chandrasekharpur) of blue dart in bhubaneswar and none of them could give me any info about the timing of delivery.
I am surprised to see that blue dart site does not provide any contact information ever regarding the delivery person.
Is this how a reputed organisation works.

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Blue Dart Express customer support has been notified about the posted complaint.