Blue Dart Express — delivery not received yet

Such a pathetic service and really i have not expected from this. I have not received parcel on my day, its waste now.. I planned for my brothers birthday but these guys spoiled it. I recommended all do not use bluedart. I have requested to bluedart to provide my package on some timings at 7 pm and manager agreed for it and suddenly he said on second day i didnt promised you, on second some other guy again promised today i will arrange and did mobile off. Why do you promise if you cant keep it? I have sent email to sonia lets see how they take care of customers. Pune is big city and mostly people work in offices and this bluedart people used to call on same time to receive the package, how is it possible? Bluedart if this continues there are many competitors in market you will lost the business. This is not about one customer but single customer is important in business, you dont have idea how much single customer can use your service. Its all about trust. If i satisfy with some service i consider it for lifetime. But you wont understand this.