Blue Dart Express — delivery of item is delayed

Wabill number is: [protected]. The product was delivered on 23rd october and it was tols that by 26th the product will delivered at any cost. I tried to contact the customer care many times on 26th and i was told that there is no problem in delivery and by 6pm it will be delivered.

When i checked next day (27th october) on the bluedart website it was mentioned that address incomplete. My question is if address was incomplete the delivery boy could contact the consignee and confirm the same. Still i am following up with bluedart customer care today and it is expected to be delivered today.

My complain is that when there is contact number of consignee and if there is incomplete address then why can't you call consignee and confirm the same.