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Blue Dart Express — Delivery rejected my delivery

Address:Saket delhi

HI I am kanishka
my ref number is : [protected], when i checked in online status tis showing as "C'Nee Shifted From The Given Address". I have not shifted from that address. I know why they have updated like that because the delivery boy don't want deliver on Top floor of building.Please ask them to contact to mobile number/phone number given in the courier. I have not seen any issues with other courier service.
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