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Blue Dart Express

Blue Dart Express — Delivery status on TV

My product has to be delivered by 8 oct 2022. But when I checked the status it was showing as Customer Requested Future Delivery. Wherein I was never contacted regarding the product delivery not I have asked them for future delivery. Don't know how they assume on their own and update the status as Customer Requested Future Delivery without even reaching out to the customer. This is very poor courier service.
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