Blue Dart Express — did not get courier item

Address:

500072

This is kishore veeragandham from kukatpally (500072). Actually i didn't get the courier item from onwards. So today i am going to contact the bluedart office (Blue dart courier, mig-ii-13, 9th phase road, kukatpally 500072)
I talk to the recipient madam she talk to very rash behaviour, and careless response. I am very sad sir, i will show all address proof copies. But she did not give courier item. Finally she told did not give item for today. What will do sir??? Please observed below screenshots, please solve asap.

Regards
Kishore veeragandham
Mobile no [protected]
Tracker i'd no [protected]