[Resolved] Blue Dart Express — didn't receive my parcel

varun1008garg

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

My waybill number of bluedart is [protected]
Really fed up with the service of bluedart. It's been 4 days my parcel is in noida but they are not delivering it. I called customer care around 5 times and they all replied one and the same wording in same pitch "sir, you will surely receive your parcel by tomorrow in between 10 am - 6 pm". Bluedart thinks that we don't have any work to do. They can't share the details of delivery boy (I can understand that it should be as per rules of bank) but neither they exactly know where the parcel is. Someone said your parcel is on the way, someone said your parcel is in the office. Today i visited sector 63, noida bluedart office and person sitting there is too rude. He said the parcel is with us but we deliver only from 4 pm - 6pm. Is this a way to greet the customers. This is happening not only with me, there are lots of people there for the same complaints. Then lso i thought, ok they will deliver today but today also the same thing happened no call no delivery. I am fed up with there service. Please do something. I want my parcel today and i want to call from bluedart informing me that my parcel is with delivery boy and i will receive it shortly. My number is [protected].

Thanks
Varun garg

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Aug 29, 2017

Complaint marked as Resolved

Sanjay hatsoff to you buddy

Blue Dart Express customer support has been notified about the posted complaint.

Aug 04, 2017

Updated by varun1008garg WWWoooowwwww !!

I got a call today morning twice. And people over the phone wants rupees to deliver my parcel.

They asked me my ATM details so that they can deduct money from it.

Is this how Bluecart deliver the parcels by taking money from the customers.

When i refused to provide the details the guy over phone said "Now you will never get your parcel".

Is this the way to speak to customer. In simple words they are asking for bribe to deliver my parcel.

I will post this in FB, Insta, Whatspp, Twitter and all the social websites i know.

I want my parcel today only and i don't know how "Consumer Complaints" website will help me out.

Bluedart company is FRAUD ..

How can they ask money to deliver my parcel. It contains Credit Card and i think PIN too. Now i am worried what if they mis-used it.

Please help me out from these Bribee or we can say Cyber attackers. When i visited Bluedart office of Sector 63, Noida. There are lots of customers there for the complaint of not delivering there credit card. I think they are doing something really bad.

Please investigate this matter. I don't trust these Bluedart guys anymore. I want my parcel seal packed and in the secure way.