Blue Dart Express — document from bank

Address:

Lucknow, Uttar Pradesh, 226012

Dear sir your blue dart transport nagar branch is the worst in customer relation i have ever seen. Even the branch head committed the delivery of parcel holding at the branch due to incomplete address which is actually not tried by any one for delivery as the address mentioned is perfectly ok and with mobile no.
My awb no is [protected] which is still due to deliver.
For the other document i went to the branch and personally collected after waiting for one hour due to non availability of attending officer in a big office which is suppose to be responsibility of yours.